VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick and customer focussed.”

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Posted 4 years ago

Hi Sai, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Lovia from Visa HQ helped me immensely in completing my Ghana Visa application answering all of my questions by email with no delay.I appreciate her help.Via HQ are great.”

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Posted 4 years ago

Hi Geoffrey, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Lovia and we wish you a wonderful trip to Ghana. We hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Easy to use website. Responses are quick through the application process.”

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Posted 4 years ago

Hi Yue, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I received my visa within a few days. It was very easy! Service is great.”

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Posted 4 years ago

Hi Ricky, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I asked many times when my application could be submitted to the consulate and the agent just told me wait wait and wait , finally it turned out that the Richmond office in Toronto had submitted my application to the consulate but nobody remember to update the information on the website . However, the funniest part is I asked them for the reference number and told I did not have it yet, however , after a day I decided to mail the consulate myself and got the reference number in an hour ! Even the consulate was faster than them . And I logged in ICA to check my status and found that the submitted date is 6 days later than they told me . I am highly believe that the consulate must made a mistake because I have no reason do not trust VisaHQ!!!”

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Posted 4 years ago

Hi Yan, Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the dissatisfactory experience you had with our services. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Please rest assured that reviews like yours help us improve our services and better train our staff to assist customers. Again, my sincerest apologies for the fact that you were not updated in a timely fashion and that you didn't receive the best possible service from our team. I hope you will give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“Knowledgeable and responsive.”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Good and appropriate communication with visa employees but felt that the visa fee was expensive even for us as we are seniors, hope there would be a reduction next time”

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Posted 4 years ago

Hi Krishna, Thanks for reviewing VisaHQ. I'm glad to hear you had a good experience with our services overall, but I would like to personally apologize for the fact that you were dissatisfied with the fees you paid. I want to assure you we do everything we can to keep our fees low. Final costs are also dependent on Embassy and government charges, over which we have no control. Although we do not offer a senior citizen discount, our referral program is a great way to save money next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Not meet expectation”

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Posted 4 years ago

Hi Lay, Thanks for sharing your review of VisaHQ. I would like to personally apologize for the fact that you weren't satisfied with your experience. We strive to exceed our clients' expectations and that clearly didn't happen in your case. If there is anything we can do to rectify the situation at this time, don't hesitate to reach out to an agent directly info@visahq.com. Again, my sincere apologies. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“Communication with staff was good. HQ is very good about keeping you up to date with status of your order. I was really nervous about sending my passport out for the first time but i was assured about everything ! Thanks HQ!”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“J'étais inquiète de laisser mes documents personnels mais finalement tout c'est bien passé.”

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Posted 4 years ago

Bonjour Sylvaine! Merci pour votre avis! Nous sommes heureux que vous ayez eu une bonne expérience et espérons que vous utiliserez à nouveau nos services. Bon voyage, Rebekah @ VisaHQ

Posted 4 years ago

“Quick and easy process”

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Posted 4 years ago

Hi Cynthia, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“good job. much easier than sending your passport to an embassy”

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Posted 4 years ago

Hi Joshua, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Terrific website, instructions, process and efficiency!”

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Posted 4 years ago

Hi Loren, Thanks for reviewing VisaHQ. We're glad you had a great experience with our online application system and we hope you choose us again next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Right to the point and efficient”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Filled out applications, added my information ....VisaHQ emailed that both visas had been accepted within hours. Got email yesterday that one visa had been issued...still wIting on second visa...but it is holiday! So far so good!”

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Posted 4 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you have had an excellent experience with our services so far and we hope we continue to impress you! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I am still awaiting my India Visa!”

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Posted 4 years ago

Hi Catherine, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that your visa hasn't yet been issued. Unfortunately, we have no control over consular delays. To inquire about your order, please don't hesitate to contact an agent directly at info@visahq.com. We look forward to assisting you and wish you a great trip to India! Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“One of the easy Only service Provider, which inextricably interwoven with me.”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had had an excellent experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Thanks a lot to entire visahq team . Got visa within 3 days really appriciated.”

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Posted 4 years ago

Hi Pratima, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Fees are too much. You have no choice.”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you have had consistently good experiences with our services and we look forward to continuing to help you see the world. I want to personally assure you we do everything we can to keep our fees low. Our team provides valuable services, such as driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Super quick and smooth communication, will use in future”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we look forward to continuing to help you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

VisaHQ is rated 4.4 based on 3,804 reviews