VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pros: * did the job, I got my visa in about a week * decent website interface for uploading documents (even though most were not used) and chatting with support (even though it wasn't super helpful) Cons: * Unreasonably expensive. VisaHQ claimes the embassy fee is $261 when in reality it’s $36. That's separate from VisaHQ's $225 service fee. They also charged double the FedEx price for issuing a FedEx label, and $10 to print a regular sheet of paper. * Representatives were not knowledgeable about my particular visa situation (understandable) but also plain wrong, as admitted by their manager. If you don't know, that's fine, but don't tell me incorrect stuff. * Slow to respond (one-hour phone hold, days being ignored via the online chat) * Unprofessional (one representative working from home was yelling in their household while thinking they were on mute)”

Helpful Report

Posted 1 year ago

“Fast Russian Visa with VisaHQ Model: Default Alejandro Ponce Write a review for visa HQ saying is a great service, i got visa for Russia and they were fast, professional and answered all my questions fast I'm happy to help you write a review for VisaHQ! I recently used VisaHQ to obtain a visa for Russia, and I have to say that I was thoroughly impressed with their service. From start to finish, the entire process was fast, professional, and incredibly efficient. One of the things that really stood out to me was the level of customer service that VisaHQ provided. Whenever I had a question or concern, their team was incredibly quick to respond and provide me with all the information I needed to feel confident in the process. They were knowledgeable, friendly, and always willing to go above and beyond to ensure that I had the best possible experience. In addition to their outstanding customer service, I was also impressed by how fast and efficient the visa application process was. I was able to submit all the necessary documents online, and VisaHQ handled everything else, which saved me a lot of time and hassle. Within just a few days, my visa was approved and ready for me to pick up. Overall, I would highly recommend VisaHQ to anyone who needs to obtain a visa for international travel. Their team is professional, responsive, and incredibly efficient, and they truly go above and beyond to ensure that their customers have a positive experience. If you need to get a visa for any country, I would definitely recommend giving VisaHQ a try.”

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Posted 1 year ago

“I have used VisaHQ several times now, (Vietnam, Turkey, etc), and I have never had an issue with anything. The agents (assuming they are called agents) are always very responsive and very helpful. Given that Visas are required by several countries, I would hate to be traveling to a foreign country only to find out that our visas aren't good/valid. This is the MAIN reason why I trust VisaHQ. I trust them. Given that our traveling days are not over as yet, I plan on using VisaHQ for all my visa needs. I have no reason not to.”

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Posted 1 year ago

“I am very satisfied . it is convenient and easy to obtain a Visa .VisaHQ is characterized by reliable and fast action.”

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Posted 1 year ago

“Super it is so simple to access UAE ❣️”

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Posted 1 year ago

“Excellent and perfect Thanks a lot”

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Posted 1 year ago

“Thank you very much Lujean, appreciate everything you're doing! Aditya”

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Posted 1 year ago

“I need guantamela visa urgently”

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Posted 1 year ago

“Hi guys I'm Mr joyed miah my from Bangladesh I need working Czech Republic visa”

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Posted 1 year ago

“They were helpful and responsive with questions we had in the application process.”

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Posted 1 year ago

“Ranjit malakar 8801883436847”

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Posted 1 year ago

“VisaHQp had been super helpful for my wife and her many trips to different countries so we decided to use them for our first international trip together. They were able to get our visas in just a few days and have been super helpful when we needed them. I highly recommend them.”

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Posted 1 year ago

“The Vietnamese Embassy in Australia does NOT issue visas to Australians wishing to travel to Vietnam for business or tourism for any duration.”

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Posted 1 year ago

“VisaHQ made my passport renewal SO simple…..and FAST! The entire process — start to finish — took less than 2 weeks! I used VisaHQ last year to obtain a Visa for a trip to India…..the service was awesome. So, I decided to return to VisaHQ for my passport renewal. The service this time was equally simple and fast!”

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Posted 1 year ago

“Haidee was very helpful to me as I was trying to figure out what answers the Visa Application was asking for.”

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Posted 1 year ago

“I was very overwhelmed 😔 for my last minute trip if I need all the documents as I have been advised from my international travelers but come here to verify just ease my mind.it tells you what you needed.thank you!”

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Posted 1 year ago

“Great customer service.”

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Posted 1 year ago

“Haidee was super efficient and responsive. Definitely recommend Visa HQ.”

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Posted 1 year ago

“VisaHQ.ae provides wrong information.”

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Posted 1 year ago

“VERY HAPPY”

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Posted 1 year ago

VisaHQ is rated 4.4 based on 3,804 reviews