VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple process. Appreciated the checklist of items to include in the application and printing out of shipping label. Very good feedback from Visa HQ on the status of my application.”

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Posted 5 years ago

Hi Ann, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you require travel documents! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“£675 for visa fee 🙄”

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Posted 5 years ago

Hi Foufou, Thanks for taking the time to leave your feedback about VisaHQ. We do everything we can to keep our fees low and I would like to apologize that you weren't 100% satisfied. Furthermore, I would like to remind you that our team saves applicants like you precious time by driving to the embassy or consulate, waiting in line, and double-checking paperwork for accuracy. Ultimately, agents can save you from having to cancel your trip due to document errors. I hope this has clarified the value of VisaHQ's services and we would enjoy serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“it is very easy to apply, fill in the data, pay, and quite fast. it's kinda make me nervous at the beginning cause i have to pay first and i am not sure what are the required docs/ info i have to provide, how fast should i provide them, etc. but anyway it's all good”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our online system and I would like to remind you that our team is always available at info@visahq.com. We are here to help whenever you have questions! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The initial process was smooth, the agent explained everything in detail. But it looks they lost idea when the pass could be returned.”

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Posted 5 years ago

Hi Qifeng, Thanks for reviewing VisaHQ. I would like to apologize for any problems you've been having with your application. Please reach back out to your agent or contact info@visahq.com for assistance. Again, my apologies, and I hope you'll choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“Keith provided Excellent customer service and communication throughout the entire Visa process!”

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Posted 5 years ago

Hi Jeffrey, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Keith and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Great turn around time”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope to continue helping you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I cannot praise the service I received enough, from day 1 the process of dealing with VisaHQ was so easy, especially with everything being done online from a single form completion. I had very little to do, except send some documents via email. We had our Indian visas overnight, and we were met at the Chinese Consulate in London by a very nice and able member of the team, when everything went so smooth without any hanging around. Brilliant service!”

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Posted 5 years ago

Hi Margaret, Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our services and we wish you a wonderful trip to China! I sincerely hope you'll choose us again next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Good service and responsiveness!”

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Posted 5 years ago

Hi Orlando, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you return next time you travel! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Attentive and thorough personnel. Visa application handled efficiently, even though resubmission required. Able to get Visa in relatively short time.”

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Posted 5 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very responsive, so far the service has exceeded our expectations. Felt the personal service from Mas Reno & Mas Jo 👍👍👍.”

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Posted 5 years ago

Hi Franciska, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Reno and Jo and we hope to continue helping you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“They are really good in service .thank you VisaHQ”

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Posted 5 years ago

Hi Adnan, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The service has been outstanding. Staff very helpful and responsive. Everything was done perfectly and on time.”

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Posted 5 years ago

Hi Jacek, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose to work with our team again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Excellent prompt service in getting my Chinese Visa, they kept me informed during every step in the process.”

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Posted 5 years ago

Hi Thomas, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish you a wonderful trip to China! We hope to serve you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The process of completing the Visa application was clearly spelled out, and though complicated, I had no trouble managing it. from the time I sent the package your folks have kept in touch every step of the way--outstanding, especially given the fact I sent my passport. The passport with the visa was received yesterday, perhaps a total of 10 days in all. Thanks so much for your great service and help.”

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Posted 5 years ago

Hi Jospeh, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we sincerely hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very good services and supports provided.”

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Posted 5 years ago

Hi Marie Claire, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Very helpful”

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Posted 5 years ago

Hi Lee, Thanks for reviewing VisaHQ. We're glad you had a good experience with our services and we hope you return next time you travel. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“I am EXTREMELY pleased with the services from VisaHQ. They made a stressful process, easy and painless!!!! A knowledgeable and friendly staff for the most part. Thank you everyone at VisaHQ!!!”

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Posted 5 years ago

Hi Josephine, Thanks for taking the time to review VisaHQ. We're glad you had an excellent experience working with our team and we hope you'll choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“The service was very good and all my emails and inquiries were responded to extremely quickly.”

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Posted 5 years ago

Hi Michael, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

“Bad service the person (Philips) I deal is very rude. the visa be rejected for my mother don't spend the money it this company I lost 400 💶”

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Posted 5 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for the negative experience you had with our agent. We strive to exceed our clients' expectations and that clearly didn't happen in your case. Rest assured that reviews like yours help us improve our training worldwide. As a reminder, VisaHQ is not in control of visa issuance; that is determined solely at the discretion of consular officials. If there is anything we can do to further assist you at this time, don't hesitate to reach out to info@visahq.com. Again, my sincere apologies and I hope you will give our team a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 5 years ago

“I was having trouble using the site and they where very helpful”

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Posted 5 years ago

Hi Elizabeth, Thanks for reviewing VisaHQ. We're glad you had a great experience with our customer service team and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 5 years ago

VisaHQ is rated 4.4 based on 3,804 reviews