VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,890 Reviews

85 %

of reviewers recommend VisaHQ

4.4

Based on 3,890 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been on the phone for more than half an hr, automatic machine tells you are no1 in the queue, dishonesty is not my thing, did not proceed with this company”

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Posted 5 months ago

“الأم يتم التسجيل”

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Posted 5 months ago

“Please I want to apply for visa Palau visa on arrival, I don't know how to start .”

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Posted 5 months ago

“الحمد لله قبل مبدء فى اى اجراءات دخلت على التقييمات وبعد القراءه عرفت وفهمت ان الشركة محتالة ونصابة وبتاخد”

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Posted 5 months ago

“Very slow and do not follow through with your visa, terrible service!!! Applied for a visa and the US changed regulations that Visa HQ couldn’t make certain visas and they did not inform me. later on requested a full refund and they did not honor my request! They are a bunch of Scammers!!! they will not give you your money back. The only thing they’ll give you back is in store credit. I don’t want to make visas through them since they didn’t follow through with making the visa the first time and didn’t let me know that the regulations changed. And now that they are not giving me my money back, for sure not!”

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Posted 6 months ago

“For me its - 10 starts thsi website its a scam. On the phone they said they will help you with a Cuban visa , next thing you know you will be paying for a pre approval form. When you ask for a refund the said the will take 25 dollars. SHAME ON YOU.”

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Posted 6 months ago

“Very bad people don’t waste your money”

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Posted 6 months ago

“BE CAREFUL ! THE PUBLISHED FEE IS ONLY A CONSULTING FEE AND DOES NOT INCLUDE THE COST OF THE VISA. THE TOTAL COST FOR A VISA WITH VISAHQ IS EU. 268,40 + GBP 200 ! THE TOTAL COST OF THE SAME VISA FROM THE OFFICIAL NIGERIAN IMMIGRATION SITE IS EU. 278.00, i.e. HALF OF THE VISA HQ COST. HAD TO ARGUE TO CANCEL MY 'APPLICATION' FOR A REFUND”

Helpful Report

Posted 6 months ago

“Do yourself a favor and stay away from this company. They do not tell you everything you need for Visa application. They delayed turning in the application for a week. A flight had to be cancelled because the visas were not ready in the promised time frame. They are hard to understand and don't understand you. They do not communicate back with you.”

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Posted 6 months ago

“Now we must have good manners in the shop. When the customer comes, we must tell him in a good manner what is in the card and what does he want. Please tell him so that he can come happily for the next time. Thank you. Have a good time.”

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Posted 7 months ago

“The website states I need a visa to enter a country, I emailed the company for further details and was told they don’t know what to do. Was told to call the embassy or the cruise line, a truly useless service, save you time and money.”

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Posted 7 months ago

“Very disappointing. Cannot recommend. This is a case of buyer beware. I applied for a Morocco visa through them in UK . Over 14 days, no reasons were given for the delay in processing. Collected 140 pounds undefinable. Total disappointment.”

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Posted 7 months ago

“Useless, tried to use them to apply for a visa to Honduras and I knew more than they did. Was told to just wait for them to update their website - a month later and they've still not updated their website and my trip has since passed. Used their online chat service too which took two hours to have a conversation that went round in circles and didn't help one bit. They still have incorrect information on their website stating that UK residents don't need a visa to go to Honduras.”

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Posted 7 months ago

“Be careful guys they not real they will steal your money”

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Posted 8 months ago

“Scam Agency I would like to express my deep dissatisfaction with this company. They have completely ignored all my attempts at communication and have made no progress in processing my visa application. Despite having submitted all necessary documents in May, there has been no update or indication that any work is being done on my case. The lack of response and assistance is extremely frustrating, and it unfortunately feels like a scam where customers are being taken advantage of. I would strongly advise against using their services. Save yourself the trouble and find a more reliable and responsive agency.”

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Posted 9 months ago

“Very bad experience with this people ,they keep my money for almost two weeks after they requested documents that the embassy does not require,I cancelled and requested my money back and still after almost two weeks now I have not received my money please do not use this site”

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Posted 9 months ago

“You took my girlfriend's money but never delivered her visa as promised. I've called several times only to be told I would get a refund less $25 but nothing so far.”

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Posted 11 months ago

“Disappointed in visaHQ. Paid $99 plus an extra $30 after my payment went through they told me that I have to push back my travel plans because they cannot grantee my visa until after July. I requested my money back after a conversation with Michelle who told me that my refund will be returned but a service charge of $25 will be deducted for payment. I agreed only to get an email that they are upgrading my visa request to an and my returns will be $74. I got my appointment on my own in minutes after an email to the Greece embassy. My request on refund should be as promise by Michelle and Macy. It’s the principle I go to the court for my return if it is not done in a timely manor. Money extortion at its best by VisaHQ. How many of us have been rob at the of visahq. I’d say a lot. That’s dishonest.”

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Posted 11 months ago

“PATHETIC SERVICE”

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Posted 11 months ago

“PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE PATHETIC SERVICE !”

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Posted 11 months ago

VisaHQ is rated 4.4 based on 3,890 reviews