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VisaHQ Reviews

4.4 Rating 3,804 Reviews
86 %
of reviewers recommend VisaHQ
4.4
Based on 3,804 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read VisaHQ Reviews

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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The individual person that I dealt with, was very good and kept me up to date. However this is the first time that I didn't receive the visa in time for my travel. So I wasted £230 for a visa that was issued too late for my flight.
Helpful Report
Posted 4 years ago
Hi Daniel, Thanks for reviewing VisaHQ. I would like to personally apologize for the fact that you aren't 100% satisfied with your latest order. We strive to exceed our clients' expectations and I'm sorry that didn't happen in this situation. Unfortunately, our team has no control over slow processing times or delays on the consular side. Visa issuance/validity is determined solely at the discretion of government officials. If there is anything else we can do to assist you with your order, don't hesitate to contact an agent directly at info@visahq.com or call our London office at +44 20 7148 6117. I sincerely hope you'll reconsider using our services again in the future. Safe travels, Rebekah @ VisaHQ
Posted 4 years ago
Everything was great and very responsive to questions!
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Posted 4 years ago
Hi Josephine, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
very quick and easy to use, 5 stars
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Posted 4 years ago
Hi Joshua, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
It was a first time for me so I do really have an opinion on how my experience could of been better or worst :) Have a nice day
Helpful Report
Posted 4 years ago
Hi Nathalie, Thanks for reviewing VisaHQ. We're glad you had a five-star experience with your first order and we hope you choose our services again next time you travel internationally! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Excellent and very professional service!! Will highly recommend VisaHQ! Thank you so much! Theresa South-Africa
Helpful Report
Posted 4 years ago
Hi Theresa, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we sincerely hope to continue helping you see the world! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
This process allows for saving time going to a physical office but the electronic application did not run smoothly. Why do we have to make payment at step 2? Once payment is made...we can not access step 3 to attach the required documents...
Helpful Report
Posted 4 years ago
Hi Lise, Thanks for sharing your review of VisaHQ. I would like to personally apologize for the problems you had with our online application process. We strive to make the process seamless for our clients and that clearly didn't happen in your case. Payment is made prior to document uploads to ensure that the payment can be processed. I am sorry to hear you're having problems uploading your documentation. Please reach out to Peter at peter@visahq.ca for assistance with your order. Again, my apologies and I hope you'll give VisaHQ a chance next time you travel. Safe travels, Rebekah @ VisaHQ
Posted 4 years ago
Good service and support, I received a personal call to advise my passport would be late which was greatly appreciated
Helpful Report
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a positive experience with our services and we sincerely hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Quick turnaround
Helpful Report
Posted 4 years ago
Hi Roniel, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hi Roniel, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Responsive, knowledgeable, professional. I would use them again in a heartbeat anytime I need this service.
Helpful Report
Posted 4 years ago
Hi Erika, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services and we sincerely hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hi Erika, Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services and we sincerely hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
As jordan government stopped on arrival visa for indians from dec 1st 2019 onwards without any prior information, VISA HQ arranged me a visa within 24hrs to attend one of my important client son wedding ontime. The Dubai Agent Miss JulieCruz friendly help was amazing. Keep it up good work Miss Julie. Thanks to VISA HQ. I am assuring all my future travel requirement thro Visa HQ only.
Helpful Report
Posted 4 years ago
Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience working with Julie and we hope you had a wonderful time at the wedding you attended! We sincerely hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Helpful, but for some reason I am having hard time completing Australia e visa despite of filing all the questions needs to be filed out & got charged but per VisaHQ my application was not received, very frustrating
Helpful Report
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. Although I'm glad you've had a good experience overall, I would like to personally apologize for the problems you are having with the submission of your application. We strive to make the visa process seamless for our clients and I am sorry for the difficulties you've experienced. For assistance, please reach out to an agent directly at info@visahq.com or 1-800-345-6541. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. Although I'm glad you've had a good experience overall, I would like to personally apologize for the problems you are having with the submission of your application. We strive to make the visa process seamless for our clients and I am sorry for the difficulties you've experienced. For assistance, please reach out to an agent directly at info@visahq.com or 1-800-345-6541. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
I have never seen any organization/person irresponsible when it comes to Visa for an Individual for a country where the norms are changing every now and then. The service provided was seriously bad, i can not explain the gravity of it. No follow ups, no information and seriously no communication. If I have to do everything by myslef, i wonder why I paid so much money to the organization.
Helpful Report
Posted 4 years ago
Hi Rajnish, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that you weren't fully satisfied with the services you received. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I have spoken to Ramesh regarding your situation and it seems that, as per our team's emails to you, we were unable to render services outside of document consultancy and assisting you with your online application. This is due to the fact that Romania does not accept third-party representation for applicants. Again, my sincere apologies that you are dissatisfied. If there is anything we can do to rectify the situation or further assist you at this time, don't hesitate to reach out to Ramesh at ramesh.krishnan@visahq.in. Safe travels, Rebekah @ VisaHQ
Posted 4 years ago
Hi Rajnish, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that you weren't fully satisfied with the services you received. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I have spoken to Ramesh regarding your situation and it seems that, as per our team's emails to you, we were unable to render services outside of document consultancy and assisting you with your online application. This is due to the fact that Romania does not accept third-party representation for applicants. Again, my sincere apologies that you are dissatisfied. If there is anything we can do to rectify the situation or further assist you at this time, don't hesitate to reach out to Ramesh at ramesh.krishnan@visahq.in. Safe travels, Rebekah @ VisaHQ
Posted 4 years ago
I had very satisfying responses from all the representatives that dealt with my application
Helpful Report
Posted 4 years ago
Hi Brigita, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Quick efficient service. Takes the hassle out of getting an Indian visa.
Helpful Report
Posted 4 years ago
Hi Christopher, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish you a wonderful trip to India. We hope you'll choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
After having a lot of issues with BLS (Indian Visa Centre in Ottawa, Canada) VisaHQ helped me get my Indian Visa in just 3 days!
Helpful Report
Posted 4 years ago
Hi Bjarke, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you have a wonderful trip to India! We look forward to working with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Reliable website , quick and good service.
Helpful Report
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope you choose our services again. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Very good job
Helpful Report
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you return next time you require travel document assistance. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Very easy process and hassle free.
Helpful Report
Posted 4 years ago
Hi Jason, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
My experience with VisaHQ was exceptional from my first contact to my Visa being issued!
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Posted 4 years ago
Hi Sandra, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
Everything was really simple and easy to use. You all made a complex situation so easy.
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Posted 4 years ago
Hi Sharron, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again in the future. No matter how complicated a visa situation is, our team is here to help! To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ
Posted 4 years ago
VisaHQ is rated 4.4 based on 3,804 reviews