VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.40

4.4 Rating 3,804 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,804 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional,Honest and efficient”

Helpful Report

Posted 4 years ago

Hi Olagoke, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Easy to follow”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our application process and we hope to work with you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“A LOT EASIER than the first time we went to India....thanks”

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Posted 4 years ago

Hi Hughes, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we wish your travel party a wonderful trip to India! We hope you choose to work with us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Faster and more efficient than they claim. Should have used them first. Just use them first and save yourself a lot of time and money wasted elsewhere. Thank you visa HQ!”

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Posted 4 years ago

Hi Ashley, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very helpful Staff Member Carlos Luna assisted with requirements from NADRA,Pakistan resulting in a quick decision to grant a visa many thanks”

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Posted 4 years ago

Hi Susanne, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Carlos and we hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Process to submit for Visa was very clear. We were notified each step of the process and it was completed much faster than we expected (2 weeks).”

Helpful Report

Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope you choose us again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Pia was very helpful and informative through out the process of getting the visa organised.”

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Posted 4 years ago

Hi Barry, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Pia and we hope to serve you again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very Fast service”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very pleased with service. Instructions were clear and comprehensive. Form provided was easy to complete. Was briefed on status of visa application throughout the process. Received passports and visas in timely fashion.”

Helpful Report

Posted 4 years ago

Hi Joseph, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“I used VisaHQ for a China visa application. I found out after I submitted my application (with passport) that I had a work assignment in Belgium and would need my passport within a week to deart. They were wonderful about letting me know the status and when I could expect my passport to be delivered. My passport arrived to me as expected and was overall very impressed by the customer service and experience. Would recommend to others and would use again in the future.”

Helpful Report

Posted 4 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a great experience with our services, even with unexpected travel arising, and we hope to work with again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Very efficient and fast service.”

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Posted 4 years ago

Hi Donald, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Expensive but extremely efficient.”

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Posted 4 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and we want to assure you that we do everything we can to keep our fees low. We hope you choose us again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“very helpful and provided guidance at every step. I really thanks you guys for that.”

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Posted 4 years ago

Hi Krishn, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we hope you choose our services again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“1. Website isn't intuitive and representational of actual services provided 2. Visa Agent approved an application that had multiple errors I am yet to report this to my employer.”

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Posted 4 years ago

Hi Amrut, Thanks for reaching out to VisaHQ. I would like to personally apologize for the fact that you weren't 100% satisfied with the services you received. We strive to exceed our clients' expectations and that clearly didn't happen in your case. I've reached out to our Sydney office manager, Pia, and the team there has not heard from you regarding your situation. For assistance, and to reach a resolution, please contact her directly at pia.castellano@visahq.com or call +61 2 7200 0815. Again, my sincere apologies and I hope you'll give VisaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“Wrong info on the web site. Pymt info said visa Barcelona which was misleading.”

Helpful Report

Posted 4 years ago

Hello! Thanks for sharing your feedback regarding VisaHQ. I would like to personally apologize for any confusion you experienced with your order. We strive to make the application process seamless and that clearly didn't happen in your case. For assistance understanding what happened with your order, please contact Peter at peter@visahq.ca. Again, my apologies and I hope you'll give VIsaHQ a chance again in the future. Safe travels, Rebekah @ VisaHQ

Posted 4 years ago

“I needed a visa to enter China at the end of February and found this site. The staff were great! They were in constant contact with me throughout the entire process. Will definitely use them if I need a visa in the future!”

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Posted 4 years ago

Hi Mike, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with our team and we wish you a wonderful trip to China! We hope to serve you again next time you need travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Services, Support regarding Visa application and documents was good, Communication and updates were inline. But its expensive compared to other in similar services.”

Helpful Report

Posted 4 years ago

Hi Vikas, Thanks for reviewing VisaHQ. I'm glad to hear you had a good experience with our services and I want to assure you that we do everything we can to keep our fees low, while providing the highest level of service in the industry. I hope you will choose VisaHQ again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“Excellent service fast and reliable there are a lot of mix reviews but it's better to have clear photos and documents according to requirements to avoid further delay”

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Posted 4 years ago

Hi Nadia, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our services and we hope you will choose us again next time you require travel documents. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

“très bien je recommande”

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Posted 4 years ago

Bonjour Rafaa, Merci pour votre avis. Nous espérons que vous choisirez à nouveau VisaHQ la prochaine fois que vous aurez besoin de documents de voyage! Bon voyage, Rebekah @ VisaHQ

Posted 4 years ago

“Very convenient and the online form is simple to fill in. It save me a lot of hassle. Thumbs up :)”

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Posted 4 years ago

Hi Thi, Thanks for reviewing VisaHQ. We're glad you had an excellent experience with our online application process and we hope to work with you again next time you travel internationally. To share what we do and earn rewards on future orders, visit https://www.visahq.com/referrals.php. Safe travels! Rebekah @ VisaHQ

Posted 4 years ago

VisaHQ is rated 4.4 based on 3,804 reviews