Vitality 4 Life Australia Reviews

Name: Vitality 4 Life Australia
Address: Unit 5 /10 Brigantine St, Byron Bay, NSW 2481, Byron Bay
Rating: 4.42

4.4 Rating 149 Reviews

84 %

of reviewers recommend Vitality 4 Life Australia

4.4

Based on 149 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

About Vitality 4 Life Australia:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment. The full range of Vitality 4 Life products includes natural personal care brands, massage chairs, premium garden products and medi-spa equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+61266807444

Email:

reviews@vitality4life.com

Location:

Unit 5 /10 Brigantine St, Byron Bay, NSW 2481
Byron Bay
NSW 2481

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Vitality 4 Life Australia 5 star review on 7th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid $500 forms juicer that the filter that is constantly breaking this cheap flimsy filter cannot keep up with the juicer it needs redesigning”

Helpful Report

Posted 9 years ago

“Had to purchase replacement juicer filters x2 as both broke juicing carrots”

Helpful Report

Posted 10 years ago

Hi Wendy, Thank you for your review & feedback. I am sorry to hear of the trouble you have had with the juicing strainers. I have sent you an email with further information including care tips for your juicer to prevent damage. Please feel free to call or email me with any further questions or concerns.

Posted 10 years ago

“This company tried but failed dismally to provide a satisfactory level of true service that I required. They were always friendly while they constantly stuffed my order around. They were pleasantly incompetent. I am sure they will have all the excuses in the world to justify the still non-delivery of my goods. Bottom line: after 3 weeks waiting for something that was apparently in stock when I rang to check, I still don't have the goods! Very unsatisfied customer. You might try keeping the obvious spare parts in stock next time.”

Helpful Report

Posted 10 years ago

Hi Donald , I am very sorry to read your comments and offer a sincere apology in relation to your experience with us. I have reviewed the history of your experience and will be conducting training with all involved on how your situation could have been managed much more effectively. As a small goodwill offer I am sending you a Dr.Norman Walker juicing book to in some way so sorry for what has happened. This will be posted to your home address that we have on file. If I can be of any direct assistance please dont hesitate to contact me via reviews@vitality4life.com. Many Thanks again for your valuable feedback. Colleen

Posted 10 years ago

“I bought a massage chair in February of last year (2013) and this is the first contact I have had from the company asking if my product had arrived and if it was satisfactory. I felt I had been abandoned as soon as the sale was finalised. The delivery process was frustrating, to say the least. I couldn't find out where the product was, no-one was able to help me. I waited in for days until it did randomly arrive - unlike the call from the company to make sure everything was fine.”

Helpful Report

Posted 10 years ago

Hi Christine, Thank you for this feedback , just sorry that we were not able to assist earlier. We have reviewed the way our massage chair deliveries and sales are managed, With our requests for reviews are aiming to be able provide relevant training so that our customers receive higher levels of service / improve processed as well as allowing us to intervene earlier if there is feedback about an experience that is not aligned with this. We value your feedback so thank you again for taking the time to let us know. The Vitality4life team

Posted 10 years ago

“When the product arrived it had pieces missing, and despite having sent FOUR emails !!!! I am STILL waiting for a response ! Not Happy :(”

Helpful Report

Posted 10 years ago

Hi Gail, So sorry to hear about your experience. I have reviewed our database and looks like one of our team sent some parts out to you today for your steam cleaner. Can I confirm that this was sorted for you today , I will also be looking into why your query needed four emails to resolve and ensuring we have steps in place to prevent this , would prefer to see the :( flipped the other way :) !! we really appreciate the feedback and use to improve our support to our customers, Please let me know if sorted so I can follow up for you , I am happy to call you if needed or feel free to ask for me direct on the below number if you did need anything at all. Many Thanks, Colleen Vitality 4 Life Team PH 1800 802 924

Posted 10 years ago

“I cannot comment of my product yet because I ordered a Huron juicer last week but have had no confirmation that my order has been dispatched nor have i received any information on tracking of the shipment. This would be helpful because I have no idea of estimated time of delivery. thank you Annabel Morgan-de Laine”

Helpful Report

Posted 10 years ago

Hi Annabel, So sorry to hear about your experience, I have tracked the parcel and it is listed as down for delivery today for you with an authority to leave if not home. You should have received updates via email of the shipping status , can I confirm that this did not occur and I will look into why, Again really sorry for the experience, if I can be of any assistance please don't hesitate to contact me via email direct at ; reviews@vitality4life.com

Posted 10 years ago

Vitality 4 Life Australia is rated 4.4 based on 149 reviews