Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 635 Reviews

78 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Delivery updates helpful. Prefer option to leave in safe place if not home though. Apart from that product arrived promptly. Thank you”

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Posted 4 years ago

“2 items arrived in perfect condition, the lightest band came snapped in two and completely unusable”

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Posted 4 years ago

“Concerned that the product was advertised as a walk slim machine, I have received a Kingsmith machine so branded differently. Also the machine is advertised as using an App to track progress this does not work in the UK making tracking impossible.”

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Posted 4 years ago

“Great product, efficient and very helpful staff. My two friends have it and highly recommended it to me. So I finally decided to order. Very satisfied and happy with my juicer. Can’t wait to try pasta. A big Thank you to the Vitality 4 Life team.”

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Posted 4 years ago

“Last week I bought a WalkSlim Pro 570 Walking Treadmill from Vitality4Life in Australia. The telephone number seems to match a Vitality4Life in Byron Bay. I notice that your email says Vitality4Life UK Ltd. Are you the same company. If yes, I can only say that I am quite appalled by the way in which Vitality4Life has addressed my concerns. On Thursday 16th April I received an email from Vitality4Life Australia thanking me for my order. The email also gave me a shipping number and Order number. On Thursday evening I discovered that the weight of the treadmill that I had purchased was 39kg. I realised that I had made a terrible mistake in choosing the WalkSlim 570 model because I considered it highly unlikely that I would manage to get such a weight into my apartment. I live on my own, I am an elderly woman who weighs 54kg. I have hardware in both my shoulders and a prolapsed/bulging disc L4-L5. With this covid-19 pandemic, I am not allowing anyone to enter my home, so there is no-one to assist me to get the treadmill into my home. The following day, Friday 17th April, I made a number of phone calls to Vitality4Life before a staff member by the name of Casha answered the phone (rather than the recorded message asking me to leave my name and phone number). I explained my concerns to Casha, who seemed to be kind and understanding, and I asked her could I possibly swap the WalkSlim Pro 570 Walking Treadmill for the WalkSlim 770 Mini Walk Pro Treadmill which is a lot lighter at 29.2 kg. Casha kindly said she would see how she could organise this, but that she first needed to contact the warehouse. She told me that she would then call me back. By the close of business on Friday I still had not heard back from her. The following day, Saturday 18th April, I phoned Vitality4Life to ask what was happening; however, I reached the recorded message again asking me to leave my name and phone number. I think they are not open on the weekend, so I waited until Monday 20th April which is today. I have phoned Vitality4Life about seven or eight times today, the first phone call at 9am and the last at 4.50pm. Each time I got the recorded message asking me to leave my name and phone number and telling me that they will contact me shortly. I also received a text message around 3pm telling me that they must be on the phone so could I please email them with my details, which I duly did. I am writing this review after 9pm and nobody has telephoned or answered my email. I appreciate that your company must be very very busy during this pandemic; however, I do not think this is the correct way to treat your customers. I sincerely hope you can take some action to resolve my problem. Kind regards Marian Flynn”

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Posted 4 years ago

“Replacement part arrived quickly. Was correct item. Happy with service”

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Posted 4 years ago

“I’m so happy it’s so nice I recommend!!!!!”

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Posted 4 years ago

“Item received on time with correct updates about delivery via text. I would be good if you have some cheaper delivery options available, it doesn’t make sense to pay almost 50% Of item price for delivery charges. There are good delivery services with competitive prices available. Hope you take note of it.”

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Posted 4 years ago

“Ordered a spare part. Received a couple of days later. Impressive”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“My Pilates reformer with trapeze arrived 2 days after purchase. It’s now all set up & I am so happy with it. Thank you.”

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Posted 4 years ago

Thank you Kada.

Posted 4 years ago

“Item delivered quickly”

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Posted 4 years ago

Perfect.

Posted 4 years ago

“brilliant delivered fast as well thanks”

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Posted 4 years ago

Thanks

Posted 4 years ago

“Love it.It is perfect!👍”

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Posted 4 years ago

“Been using v4l for 14 years. Awesome. Keep up the good work👍🏻”

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Posted 4 years ago

“Juicer spares arrived as ordered, fitted running. Phoned before placing order because of initial difficulty navigating web-site, but excellent guidance from customer services.”

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Posted 4 years ago

“Thank you for your excellent customer service. The parcel arrived within a week. Best Ingrid”

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Posted 4 years ago

“Super efficient from purchase to delivery. No fuss or hassle, and my purchase arrived two days later. And on first use did exactly what is was supposed to, in just the way described!”

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Posted 4 years ago

“Excellent service and prompt delivery of spare parts.”

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Posted 4 years ago

“Very happy with the product and service provided by your company”

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Posted 4 years ago

“Don’t use dhl no flexibility product is very good”

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Posted 4 years ago

Vitality 4 Life UK Ltd is rated 4.1 based on 635 reviews