Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 635 Reviews

78 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Excellent quality Thanks.”

Helpful Report

Posted 3 years ago

Hi Lynda, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“I cracked the main feeder drum on my Axis Cold Press Juicer due to stone inside one of the veg pieces. Ordered a replacement, and delivered by DHL the following day. Very efficient. Best to use Email or LiveChat as they use the dreaded 0844 phone number.”

Helpful Report

Posted 3 years ago

Hi Nick Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Ordered a vacuum blender at £135. The item was sent to me in a used condition, stains all over the front and even food still in the base of the glass jug! After numerous emails back and forth I am still waiting for a refund. How can a used item be sent out in the middle of a Global Pandemic where cross contamination should be avoided at all costs! Disgusting”

Helpful Report

Posted 3 years ago

Hi Corinne, Firstly, I would like to offer our sincerest apologies that you've experienced such disappointment when purchasing your Vacuum Blender. This is certainly not what we like to hear from our customers. We really appreciate this feedback given and rest assured we will be looking into this matter further for you. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“I purchased a reformer in January and when it arrived some weeks later I was thrilled! It is a thing of great beauty and the packaging from Australia was wonderful. I had high hopes but they have been surpassed. Better even than the studio I attend. Cannot praise enough. So pleased I did this, just wish I had bought one from Vitality 4 Life ages ago! They contacted me when it arrived and it was delivered a few days later by lovely and helpful courier. Thank you! 5 Star +”

Helpful Report

Posted 3 years ago

Hi Amanda Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“I was quite excited when my Reformer arrived. I managed to get it assembled, although the instructions did not show where all of the pieces went so I had to guess at a couple of them. It all works well, but it travels on my wooden floor, so perhaps future ones could have rubber feet to stop this happening? I put non slip mats below the feet. The carriage does not run quite as smoothly as the one I use at the Physio, but I am enjoying using it non-the-less. The extras such as the jump board and the box make it quite good value too. All in all, I am very pleased with it, and hope it lasts for many years.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for taking the time to write this great review. We are so pleased to hear that you love your new Reformer. If you have any questions or need any assistance with your new Reformer please don't hesitate to contact us. support@vitality4life.co.uk Enjoy! Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Vitality 4 Life's customer service was absolutely fantastic. A piece of the drum cap on my three-year-old juicer snapped off (possibly due to my children's tampering). I had no idea what the part was called, so I sent customer service a picture and they sent me straight to the right ordering page. When the new drum cap didn't fit properly due to some manufacturing changes, they immediately shipped me two new parts that were needed to make it fit - absolutely free of charge! It works beautifully and we are back in business, happily juicing.”

Helpful Report

Posted 3 years ago

Good Morning. Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Frankly, I can’t say anything bad about the service or the product. I’m just a happy customer :)”

Helpful Report

Posted 3 years ago

Hi Anna, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Couple of days after emailed request via website, I was told two of the things I’d requested were out of stock. No offer to keep me updated. The third was a replacement part for an auger for a ‘slow juicer’ which had cracked in light use. Surely this shouldn’t happen. £40 odd. Delivery arrived promptly but will avoid BioChef products in the future. Not sure of Vitality 4 Life connection with BioChef but all tarred with same brush.”

Helpful Report

Posted 3 years ago

Hi Adrian I would like to offer our sincerest apologies that you’ve experienced this disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Fabulous service Fabulous products Fantastic prices Couldn’t live without my Oscar 900 juicer!! Thanks guys 🙏🏻🥰”

Helpful Report

Posted 3 years ago

Hello Val Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 3 years ago

“Bought the juicer after a thorough research. Waited with the review to make sure that we test out the new gear - cannot fault it. Done the juices, sorbets, pesto, pasta... not great fans of almond milk so we decided to pause that trial. Great piece of equipment. Worth every penny. We are juiced up for life. Good job Vitality 4 Life UK!!”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Absolutely brilliant service, very helpful, thoughtful, a delight to deal with.”

Helpful Report

Posted 3 years ago

Hi Judy Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Delivered in less than 24 hours. Pleased with my purchase. I am a 68 female who needs to exercise by walking when the weather is bad outside. Suits my requirements.”

Helpful Report

Posted 3 years ago

Hi Barbara Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“The product I ordered was just what I was looking for. The customer service however is dreadful. I'm still waiting for a reply from their accounts department despite my 2 e-mails! Hence the 3 stars.”

Helpful Report

Posted 3 years ago

Hi there, Thank you you for taking the time to write this review. We are extremely pleased to see that the product what everything you was looking for. Please be sure i have raised this with our support team as a matter of urgency. Sincerest apologies in the delay here. Kind Regards. Vitality4Life.

Posted 3 years ago

“The treadmill I ordered on line arrived later than expected and found to have a defect. It was difficult to contact the support department by telephone, on the number shown in the booklet but a a response was eventually made by email. That said, when it was established that a replacement treadmill was required the system reacted positively with the courier collecting the defective treadmill and also suppling the replacement at the same time; the treadmill is now fully operational. It is appreciated that the delivery times under 'lockdown' are difficult to keep Having made initial contact, the support staff were helpful and courteous.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear that we was able to resolve the matter. It's great to hear you're now fully operational with your new treadmill. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Delivered within a week of the expected date as confirmed by the company. I got a very quick response to my email when I queried the delivery date. Treadmill was very easy to assemble with just minor tasks to apply the lubricant. It works really well and very pleased with the purchase.”

Helpful Report

Posted 3 years ago

Hi There Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 3 years ago

“Very poor customer service in UK. I pre-ordered and paid for a treadmill and there was no communication whatsoever about my delivery. After chasing them I finally got it delivered with no advance notice , the delivery just turned up one day. I opened the package and it had a cracked screen, looked like it was used. I then contacted the customer support who denied it was their product. After several emails and evidence, they eventually realised it was their product. They still have not arranged for an exchange. I’m worried if I return the treadmill I will not get my money back. Awful customer support for UK customers.”

Helpful Report

Posted 3 years ago

“I bought a walkslim 570 and i'm still waiting for intelligable instructions on how to adjust the belt tension, nobody seems to know which screws I need to remove!”

Helpful Report

Posted 3 years ago

Hi Stephen, Thank you for your feedback. We are looking into this further for you and hope to have an answer for you shortly. We value your patience here. Kind Regards Vitality4Life

Posted 3 years ago

“Thought i would try Vitality 4 Life generally very good to deal with, accepting that virus measures mean contact isn't always easy. Pity their delivery company doesn't bother calling to arrange delivery as promised. Equipment bought was as advertised unfortunately arrived with no instructions so had to go to original manufacturer on line to download them.”

Helpful Report

Posted 3 years ago

Hi Steve, Thank you for taking the time to post your review. We really appreciate the feedback. We also sincerely apologies in regards to the delivery service and most of all the missing instructions manual we would have happily sent this to you via email. We hope you enjoy your product if you have any questions please contact us Support@vitality4life.com Kind Regards Vitality4life

Posted 3 years ago

“Thank you.The dehydrater arrived in time and is as expected.I am waiting to try.”

Helpful Report

Posted 3 years ago

Hello Irina Thank you so much for sharing your great experience whilst purchasing with us. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 3 years ago

“the infrared heater is super but the customer should be warned that the first time it is turned on it burns off a grey smoke after that is fine”

Helpful Report

Posted 3 years ago

Hello Susan.. Thank you so much for your review and feedback given. Have a wonderful day from the entire Vitality 4 Life team. If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Vitality 4 Life UK

Posted 3 years ago

Vitality 4 Life UK Ltd is rated 4.1 based on 635 reviews