Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 634 Reviews

79 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and service. Thank you”

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Posted 10 months ago

“Great communication, and a brilliant piece of machinery , thank you x”

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Posted 10 months ago

“Excellent product item as described. Delay on delivery but it was over the Xmas period and immediately replied when I contacted them by email”

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Posted 10 months ago

“I ordered my air fryer before Christmas it was on a 3-5 day delivery when it didn't turn up I emailed . You were very quick in replying telling me you had a delivery issue. It came in January . I love my new biotec air fryer. I would definitely use your site again.”

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Posted 10 months ago

“the product is fantastic, I love it! The courier a bit lost he couldnt find the high street address... left a photo with some odd doors no number -not mine ! I had to eventually redirect the parcel to the nearest post ofice.. that workt ! wow so I got my machine a week later but Im happy that it arrived in one piece !”

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Posted 10 months ago

“Ridiculous..still haven't received my item. Big time theives..i am regretting...please don't want this type of business in the world who lied to customers”

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Posted 10 months ago

“Dont ever order from this company Extremeely unprofessional No one answers your phone call My order never arrived I had to contact paypal for refund”

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Posted 10 months ago

“Ordered an air fryer on the 15th December for a Christmas present. It was in stock with a 2-3 day delivery I didn’t hear from the company again and was unable to contact them by phone as they never answered and their mailbox was full Eventually I got a response to my email on the 4th January and they said there had been technical difficulties but they were up and running again and I then requested they just cancelled the order and issue a refund which was agreed I am still waiting for this refund despite a phone call to the helpline number (in Australia) who did on this occasion answer the phone said all she could do was email accounts and also emails to the company who just reply they will contact accounts. I emailed again on Wednesday but have had no reply. I would not recommend purchasing anything from this company and wish I had read the the reviews before making my purchase”

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Posted 10 months ago

“Everything went perfectly, it was a good purchase”

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Posted 10 months ago

“Shockingly awful company. Bought juicer 18 December. It didn't arrive. They eventually informed me they had warehouse/it/delivery issues. Assured me it would come. Eventually cancelled my order 4 January, but still no refund, so I've raised a dispute with the bank. Unbelievably bad. And today, 19 jan, they ask me for feedback.”

Helpful Report

Posted 10 months ago

“Received a faulty dehydrator that only circulated room temperature air even though it was supposed to be able to heat up to 70C. Emailed the customer service who said it may be a faulty heating element. As it was within 30 days of receiving the product, I asked for a return and refund, which was agreed by the seller that they would refund within 5 working days of receiving the return. Posted it off DPD tracked and then… nothing. I chased them up after the 5 working days and after 48 hours of the email, they admitted they’ve received it and has asked their finance arm to refund which should take another 5 working days. And then nothing. I sent another chaser. No reply even after 5 working days since. At this point, they’ve had the returned item nearly a month and still no refund. In the end, I had to escalate the issue to my credit card company with the string of emails exchanged including where the seller agreed to a refund, admitted they have received the item, the proof of return and signed-for delivery received on tracker.”

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Posted 11 months ago

“Good product, good price, and excellent customer service. I'll cerainly be revisiting them.”

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Posted 11 months ago

“I can't give a review as I have not received the product”

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Posted 11 months ago

“I returned a product on the 30.11.23 as it was a present but they already had one. However, a month later and I have not yet received a refund or any form of email/confirmation. I have emailed countless times, with no response and keep ringing with no answer and being told the answer machine is full. I am £74 out of pocket so have not been able to buy my husband another birthday present in replacement which is very disappointing.”

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Posted 11 months ago

“Love this item”

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Posted 11 months ago

“Loving my new air fryer oven. Bigger than the last one... So much more space in it. So now instead of cooking in batches, I can cook all together.. saving even more energy . Works for me !”

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Posted 11 months ago

“This is the least serious company, I've been waiting for delivery for more than two weeks, they don't pick up the phone, they don't answer emails. I will contact the necessary institutions. Shameful company!!!”

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Posted 11 months ago

“Delivery was very quick my biochef oven was well packaged very easy to use love it”

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Posted 11 months ago

“Purchased a Treadmill. Each time I used it the whole WiFi went off. This was impractical as I wanted to watch YouTube videos for an exercise programme plus my husband wanted to be able to use his mobile phone. After 5 days of trying different techniques to try and stop this nothing worked so I contacted Vitality to arrange a return under the 30-day money-back guarantee. Be aware to read the full return details as free returns do not include large items unless faulty. You could argue mine is faulty but still, they are refusing to pay the return cost. Not very customer friendly. I will never use or recommend this company.”

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Posted 1 year ago

“Hugely disappointed with this company. Placed an order they cancelled the following day due to no stock left. Said they would refund my money. Over 3 weeks later no money, lots of empty promises from Tracy the UK Customer Manager, she did give me the email address (after I asked multiple times) for the line manager Adam and company Director and owner Roger, but neither Adam or Roger have had the decency to answer my email and request for my money back. So the saga continuesm It is alot of money they owe me. Don't buy from this company!”

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Posted 1 year ago

Vitality 4 Life UK Ltd is rated 4.1 based on 634 reviews