Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.14

4.1 Rating 635 Reviews

78 %

of reviewers recommend Vitality 4 Life UK Ltd

4.1

Based on 635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Vitality 4 Life UK Ltd:

Vitality 4 Life is a leading manufacturer, distributor and retailer of best of category appliances to support a healthy lifestyle. Over 20 years, Vitality 4 Life has established itself as a market leader in raw food kitchen appliances, purified water systems and holistic exercise equipment including vibration exercise platforms and pilates equipment.

We are encouraged that our Vitality 4 Life ‘Approved Product’ range is regarded as the finest in the world. Our selection criteria remain simple; the product must offer the customer superior value and quality, deliver genuine health benefits and be made in a way that recognises the scarcity of our planets resources.

Visit Website

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am sad to say our experience so far is not good. Firstly we were not given notification of delivery date or time. By chance we were at home to take delivery. More importantly the machine is faulty. The treadmill cuts out without warning and at very erratic times which could be very dangerous. We have sent email to Support Services and are awaiting a reply.”

Helpful Report

Posted 4 years ago

Hi Carol I would like to offer our sincerest apologies that you experienced such disappointment when purchasing your WalkSlim 470 Walking Treadmill from us. I have raised this to our support team to contact you right away. Please once again accept our deepest apologies in delay. Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Delivery was quick but returned the item via the courier back to Vitality the same day as received which was on the the end of August....I have tried contacting the company on numinous time by phone and email never ever open and don’t return phone call ...trying to get my money back of £426 reason for my score of 1 very poor after sales”

Helpful Report

Posted 4 years ago

Hi Valerie, I would like to offer our sincerest apologies that you experienced such disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Ordered a treadmill. It did not work, also had a hole in it and was taller than the dimensions specified on the website. Requested a return and refund, customer service requested their courier company to phone to arrange collection, which they did. Courier never turned up. I tired to contact the courier company several times but phone just goes to a message and then cuts off and their email has an auto response saying it is not being checked. I also have tried to email and call Vitality4life again but no response. I now have had a £600 treadmill that does not work stuck in my porch for 2 weeks. Not happy.”

Helpful Report

Posted 4 years ago

Hi Debbie, I would like to offer our sincerest apologies that you've experienced such dissatisfaction whilst trying to resolve this issue. I can see that one of my colleagues has been in contact and has helped with a resolution for you. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. If you face any issues moving forward please do contact us right away. support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Awful product and communication, faulty product , no answer in any type of communication , returned good ‘eventually’!!!”

Helpful Report

Posted 4 years ago

Hi there, I would like to offer our sincerest apologies that you experienced such disappointment when purchasing from us. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Can't believe how quickly the walkingpad arrived! The very next day! Good price, great product and great service! Have been using it everyday since it came.”

Helpful Report

Posted 4 years ago

Hey, Thank you for taking the time to post your review. We really appreciate all feedback given and most importantly we are extremely happy to hear about your great experience purchasing your products here at Vitality 4 Life. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“I’m new to juicing and writing reviews. Was super excited to receive my product, however upon opening of package (which was well packaged) part of my item was considerably scratched- left me questioning was this a part refurb. Kept the item as I’m super impatient and couldn’t be bothered with hassle of returning. I’m really impressed with the juice produced (I’m celery juicing at the moment), quick and easy to use and very stylish (copper juicer). However, what a fad to clean...not sure if this will wear thin over time, hence my 3 stars”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to post your review. We really appreciate this feedback given in order to help us prevent any future issues arising like such again. Please get in contact with us here - support@vitality4life.co.uk so we can resolve this issue for you. Kind Regards Vitality 4 Life UK

Posted 4 years ago

“The first one arrived damaged but was returned and replaced within a week, and very happy with it.”

Helpful Report

Posted 4 years ago

Hi Amy, I would like to offer our sincerest apologies that you experienced this disappointment on the first arrival of your new WalkSlim 610 Walking Treadmill Running Machine. However, it's so great to hear that we were able to resolve this for you so quickly in order for you to enjoy your new product. If you have any questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“I am sure the products would be good if I ever received them. Customer service needs an upgrade in how to deal with missing deliveries. Avoiding contact is not a good way to deal with customers that have paid for products not received.”

Helpful Report

Posted 4 years ago

“Exceptional with respect to speed of delivery from order, product as described which operates as expected.”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for your review. We are so pleased to see that you received your new product. We hope you enjoy it! If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Don't ask for a review before receive the product.”

Helpful Report

Posted 4 years ago

“I purchased a Walking Pad and it is faulty and does not turn on at all. Very disappointed and still waiting on a response to my email.”

Helpful Report

Posted 4 years ago

“Parts ordered arrived quickly and in excellent condition. Our Oscar 900 is a great machine and has given us years of service.”

Helpful Report

Posted 4 years ago

Hi David, pleased to hear your parts have arrived with you safely. We hope these continue to help in giving you that great service the Oscar 900 provides for many more years to come. Kind Regards Vitality 4 Life UK

Posted 4 years ago

“Deliveries in 2 working days. Love the bio-chef vacuum blender. Although it is slightly loud.”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for your review. We are so pleased to see that you received your new Vacuum Blender. All feedback is very much appreciated to help us to make improvements where needed. We hope you enjoy it! If you have any further questions or need any assistance please feel free to contact us here - support@vitality4life.co.uk Kind Regards Vitality 4 Life UK

Posted 4 years ago

“I bought an Oscar 900 7 years ago. Still works great. Once in a while I break a part and use Vitality 4 Life to get spare parts. Great service and delivered in timely manner.”

Helpful Report

Posted 4 years ago

“Fantastic product - delivery was very fast and reliable - well packaged. I have had this product now for 4 days but have used it every day... Im looking forward to the results to start showing”

Helpful Report

Posted 4 years ago

“My place is dry, cosy and quiet. Every home should have one. Thankyou Sylvia”

Helpful Report

Posted 4 years ago

“This is one of the best customer service! Fast delivery, quality product and quick response when you need more information. Highly recommend!”

Helpful Report

Posted 4 years ago

“Love this blender. It adjusts to contents and blends automatically. Makes great smoothies”

Helpful Report

Posted 4 years ago

“The staff were very quick to respond to my query. The product that I ordered arrived on my doorstep in 2 days! I'm very happy and would purchase from them again.”

Helpful Report

Posted 4 years ago

“Great products, both work very well. I would like support to answer my query re the best vac containers and vac bags and I hoped that you guys would stock both to make like easier.”

Helpful Report

Posted 4 years ago

Vitality 4 Life UK Ltd is rated 4.1 based on 635 reviews