Vivid Care Reviews

4.8 Rating 490 Reviews

96 %

of reviewers recommend Vivid Care

4.8

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01423 799960

Email:

enquiries@vivid.care

Location:

Rofta House,
Rudgate,
Wetherby
United Kingdom
LS23 7QA

Write Your review

Tell us how Vivid Care made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service thank you so much x”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Always friendly and helpful staff. Never too much trouble to trial or get products in for me or my clients to trial. Thank you.”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Very helpful”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Very helpfuk”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Excellent service & value for money with prompt delivery. Would recommend.”

Helpful Report

Posted 5 years ago

“I can’t speak too highly about the excellent care and prompt attention to all my dealings with Yorkshire Care. I would recommend them wholeheartedly.”

Helpful Report

Posted 5 years ago

“Very quick and helpful.”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Friendly and helpful advice”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Helpful member of staff. David”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Verygood thanks hg32nz”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Very informative and listened to our requirements . Gave advice and suggestions without being overly persuasive. Thankyou”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Very helpful engineers and great service”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“We were well received by a staff who 'knew their stuff'. We were not hurried or pressured in any way. The showroom is large, light and uncluttered. Plenty of parking space and room outside to try the chairs.”

Helpful Report

Posted 5 years ago

“My first encounter with the Raizer was with a " first responder" when my husband fell. I could hardly believe such a piece of equipment could work so well. My husband is very disabled , 6ft and approx 13 st. It has been a bit of a struggle in the past . The next day I ' phoned the firm to see if we could buy one. Within a few minutes I was connected ,and given a great deal of time and information. It was possible to buy one, which was delivered within a few days,and then Mr Mike Hammond arrived and we had a personal demonstration . My sons came down from the North West Coast of Scotland ,my Granddaughter a nurse, my neighbour also a nurse,who is doing a post graduate course, all were here for 9.30 am. Wewere very impressed by the help we received from Mr Hammond his patience and time spent with us was greatly appreciated. Thank you to all the team in the South, Ruth \Stuart.”

Helpful Report

Posted 5 years ago

“Helpful and friendly”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Brilliant efficient and friendly staff...thanks particularly to Gary and Steph who I dealt with when arranging hire of a rise and recline chair for my disabled mom whilst holidaying in Yorkshire. Would highly recommend.”

Helpful Report

Posted 5 years ago

“Discovers the product we bought was an obsolete model and had been for sometime according to the manufacturer.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for your review. Despite the specific Malcolm sandal you purchased being discontinued, I can assure you that they are a brand new pair of shoes which will have just been in our stock since before they were renamed. As we carry such a large stock this can sometimes happen. Cosyfeet do offer a very similar model which has just been rebranded to the ‘Bingley’ so if you ever wanted to look at these or any other shoes I would be more than happy to get them into our store for you to look at under no obligation. Trust this makes sense and if you have any queries do not hesitate to get in contact with me directly on 01423 799960 Kind Regards David Jordan, Retail Showroom Manager

Posted 5 years ago

“As always, service was brilliant, extremely sensitive to personal needs, quick and friendlyh”

Helpful Report

Posted 5 years ago

“Very helpful with advise on my crutches. Needed new ferules and found the perfect ones for me”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

“Very helpful, well informed staff! Oustanding service!!”

Helpful Report

(Yorkshire Care Equipment - Harrogate) - Posted 5 years ago

Vivid Care is rated 4.8 based on 490 reviews