“Where can I complain against VLE Bazaar?
For all those who lost their money by purchasing through VLE bazaar or who got to know that this site is a scam. This is the immediate process.
Step 1: Raise a ticket on their backend for order cancellation (though you won't get any reply but you can atleast save that ticket raised as a proof or take a screenshot of it)
Step 2: Call their Customer Care (if they ever pick up and ask them for order cancellation. (They won't send you order cancellation id or immediate mail so pls record the entire call for proof)
Step 3: Make an official email to vlebazaar's official customer support email id which you can find on their website. The mail should mention your order id and a line clearly stating that you want to cancel the order. (Again this is for proof to take screenshot that you cancelled the order)
Step 4
Take a note of your transaction Id (whether you directly made a payment through card or Google pay or any other way of online banking)
Step 5
Razorpay is their official payment gateway partner. From step 1 to step 4 gather all screenshots of your communication (screenshots of all your mails, raised tickets, ticket id/number) along with your transaction Id and go to razorpay's official website
Step 6
Go to customer support section on razorpay's website and raise a issue. In that you can ask for a chargeback/ report fraid and fill neccesary details.
Also they will ask in detail on how it happened and why you want a refund. So explain the whole thing along with neccesary screenshots as proof. There will be option to upload files.
Step 7
Once you raise a issue with razorpay, they will immediately mail you with their ticket number and within 24 to 72 hrs, they will chargeback i.e refund the entire amount back to your account.
Please make sure you can do all this only if you have immediately realized the fraud. In my case I realized within 1hr of purchase hence was lucky enough.
Step 8
Also immediately notify your bank logging online or physically go to the branch and inform the same. It's a bit tedious process but this will increase your chances more as along with us even our bank will follow up with the payment gateway which raises the chance of successful refund.
Also different fraud sites have different payment gateways, always follow the same steps and communicate in similar fashion with your bank and payment gateways.
Last but not the least, never make any purchases getting lured at mouth watering discounts. Also never order anything from websites whose name you have never heard. It's recommended to purchase anything from popular sites like Amazon, Flipkart or brand's official site (the brand of the product which you are looking for) or physically purchase it from a shop. Even if it means paying a little extra.”
“Order ref: 2958685 Item Home Wifi extender AC 1750- Price Rs. 2999/-
The order was placed on 16th April 2024. Inspite of various reminder mails, the item was not delivered. Finally, with great difficulty and follow up, VLE Bazaar have agred to refund the order amount vide refund ID; R9WSQ733U7. I am still not sure that I would get the money. I have lost trust in this Company. I wouldn't recommend this online platform for any online purchase.”
“Vlebazaar is total fraud. No matter what good review you read or anything positive- never ever trust them. They all are fake. I recently bought jiofi mobile hotspot, they delivered but it was defective. I raised return request but no response. So raise the awareness about this fake site. I will definitely write to media to show how fraud they are. They are looting public's money.”
“I am writing this review to alert others about my experience with Vlebazar, which I believe is a fraudulent company engaged in deceptive practices.
I recently made a purchase from Vlebazar and paid the required amount. However, I never received the product I ordered, nor did I receive any communication or updates regarding the status of my order. Despite numerous attempts to contact their customer support via email and phone, I have not received any response or resolution.
It is clear to me that Vlebazar is not a trustworthy company and is engaged in fraudulent activities by taking money from customers without delivering the promised products or providing any form of customer service.”
“very fraud company always cancel the order and refund issue to their wallet only money trapped if lucky to get the order approved it takes months to deliver the item even instead of new the used item are delivered no customer care no response no body in company pickup your phone do not buy from this site”
“Fraud and shameless people.. sent used and faulty product - ordered 2 UPS. Logged complaint same day to replace or refund however No one is listening on anything now. Pathetic to see this kind of fraud sites have license to sell fraud products openly in the market. Must be blocked immediately.”
“Basterds are there
They are frauds total this is a big fraud company son of a sluts I ordered one bt head set and online payment also done
I didn't get that item still they looting money from people bloody basterds”
“Totally fraud company. It sells used product. Never trust on this company. Otherwise you lose your time money. It's customer care service is full of annoying and unprofessional. They refund your money into wallet instead of your original payment account. No return or replacement is available. If you request for return or replacement they offer upto 3% refund in wallet.”
“Have order head phone, it’s pre paid order of 1098/- but no response from ur end, it’s been 15days
I would like to cancel my order, pls refund Mỹ money back Number provided on website is not in service
Whr I can request refund”
“I placed an order for a printer on March 26th. For close to 10 days, the order status kept saying processing. I called their support number and it was promised that the printer will be shipped the next day. After several days of waiting and with no processing, I decided to cancel the order. Now, I'm waiting for a refund of my money. It's been more than 10 days and there has been no response. I called them a few times and it always starts with a queue of 15 or 20 people in the call and when it comes to your turn, it gets disconnected.
I wanted to support an Indian startup, but these guys don't deserve it.”