Vodacom Reviews

1.4 Rating 170 Reviews

8 %

of reviewers recommend Vodacom

Company Reviews

Questions

Metrics

1.4

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Why does Vodacom treat prepaid customers like crap? Contract customers get to speak to consultants whilst prepaid ones are not given that option. It is either you choose some dumb option,if not,it hangs up your call. Even when you choose an option it takes you to very dumb and useless robot. I take it that with Vodacom it is no contract,no service. What does it take to get to speak with a human being?

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Asked by Pissed Off (1 year ago)

Why is Nothing agreed over phone with vodacom ever came to happening I pay for things which I Never had service for.

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Asked by Anna Magdalena Oberholzer (1 year ago)

account number 18005540-9 name mmabatho mbongo i have a contract with vodacom when i bought the phone it was 550 for the two phones including the airtime and now all of a sudden in changes month to month it went to 650 than now its 730 it doesnt work like that this is mos now fraud how come my instalment goes up.

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Asked by mmabatho mbongo (3 years ago)