Vodacom Reviews

1.4 Rating 170 Reviews

8 %

of reviewers recommend Vodacom

Company Reviews

Questions

Metrics

1.4

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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How quickly does Vodacom resolve customer queries?

Helpful Report

(4 days ago)

Greater than 78% of reviewers feedback is Vodacom takes over a week to resolve customer queries.

Helpful Report

(4 days ago)

78.18%

Industry Average

“ Today I was assisted by Olinka and Tina at the V&A Waterfront store Cape Town, I am absolutely impressed by the amazing service displayed by these ladies. The patience and effort made an absolute difference to my customer experience and they managed to multi-task quite efficiently. Thank you again!!! Very happy after having been an MTN customer for 20years. ”

- Monique Muller

“ I must commend Vodacom constantia, in the western cape, for their impeccable service once again. ”

- mr & mrs dewet stevens

Vodacom Reviews

Customer Service - Good