Vodacom Reviews

Name: Vodacom
Rating: 1.42

1.4 Rating 183 Reviews

10 %

of reviewers recommend Vodacom

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1.4

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not impressed with your new App. It is not user friendly. I spend too much time at Vodacom trying to sort out issues. I can never get past the password!! I have data and it sends a password to my phone, can you not try sending a password to my email. We should have an option.”

Helpful Report

Posted 6 months ago

“We are Vodacom customers from "day 1". Love the fact that they have no dropped calls although the price of their prepaid data packages disappointed is sometimes. But has been irritating me lately is the pathetic network issues Like we are gone back 20 years where we have to move around for a signal.. I have complained numerous times.. it was fixed and here we go again.. And the Vodapay app is so frustrating. When you try to make purchases, after bank approval, you have to return to the payment page, but you return to the homepage and start the whole process again.. sometimes to no avail. And then you end up buying crappy expensive data deals..sounds dodgy to me. By the way, this is happening to my husband and I. I'm so close to giving up Vodacom and moving to MTN.”

Helpful Report

Posted 8 months ago

“Dear service provider. I can't wait for my contact to end in September 2022. Good vs Bad... I am a Vodacom user since the early 90's, but.. there is always a but.. But to be honest! Your network is below the minimum standard... I can't even use all my data.. due to 80% no network.. my wife with a 10 GIG data contract are having a surplus of 140 Gig.. This is causing a fustration in my business and a security risk.. during emergency. 1. The "bad" we pay for your LACK of ACCOUNTABILITY.. your lines are so busy with complaints it's a waist of time calling. 2. The "good" you receive towards agreement.. if people don't pay you cut the service and take legal action. My conclusion; VODACOM is absent ON DUTY.... With respect your network is worsening. Do I have the proof to make this statement..? Yes, I stay in Mpumalanga within the same small town for 27 years. VODACOM moved for HERO to ZERO Many people in our area are waiting for contracts to end... Good luck”

Helpful Report

Posted 3 years ago

Vodacom is rated 1.4 based on 183 reviews