Volumio SRL Reviews

Name: Volumio SRL
Address: Via dei Pepi 76/R, Italia, Firenze, Via dei Pepi 76/R, Italia, Firenze, Metropolitan City of Florence
Rating: 4.13

4.1 Rating 1,118 Reviews

78 %

of reviewers recommend Volumio SRL

4.1

Based on 1,118 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

About Volumio SRL:

Volumio is an open source audiophile music player entirely designed for high-quality music playback. The software runs on devices such as Micro-Computers and PCs and is controlled with any device with a browser. Volumio allows you to integrate different music formats as well popular music apps in one place. The software capabilities increase with MyVolumio, the set of premium subscriptions that provides exclusive features and gives the user a complete audiophile experience. Music lovers can have the complete audiophile experience with Volumio Primo, the music player and streamer designed for high quality sound reproduction and with an wide set of input and output capabilities.

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Location:

Via dei Pepi 76/R, Italia, Firenze,
Via dei Pepi 76/R, Italia, Firenze
Metropolitan City of Florence
50122

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, This is just to let you know that your MyVolumio lifetime subscription has been terminated... ...received this email recently.. why? i do not know. lifetime is lifetime, isn't it? is my life ending? who actually sent this to me? volumio primo.. i never in my life spent so much time with my hifi hardware... i never in my life had to call support for my hifi... until volumio... david was nice, fixed the thing in ten minutes or so with my help, teamviewer, ssh and something else i can't remember,...i'm volumio primo HIFI user.. so 650 euro.. might work for some, not for me...”

Helpful Report

“I have been using volumio since version 2, on RPI and Thinkerboard systems with different DACs: OPPO, Cambridge Audio and Arcam. Always worked fine with optimal sound. Great job. Keep going”

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“Uso volumio con Raspberry e dac da un po di anni , e mi trovo benissimo...volevo un prodotto aggiornabile e di dimensioni accettabile. Per me uno dei migliori 🤟🏼”

Helpful Report

“Hi, I have had an issue with Tidal Connect and I've sent an e-mail to the Support regarding it. Davide promptly answered, pointing me to the support site, but the solution was easy: I've used a wrong name for my Volumio device, so it was unresponsive because of that. Anyway, I am satisfied with the level of support for Volumi, although I have to say that I am using the version 2.917. I did not upgrade to version 3 since I've read that there's a lot of issues with it and the version I'm using is stable and does what it is supposed to do. Vlada”

Helpful Report

“I wish I could give Volumio and Primo a higher rating but in all honesty I cannot. I signed up for a free 60 minute help session with Davide and indeed he was very helpful and got me back working after almost a year of on and off results. Unfortunately, the next day I was back to first base except that now I had the latest software and that was a huge difference. Now, when I say I am back to base one it’s because every evening I have to follow a really annoying process and I have to initiate the Primo each time I am going to use it. Perhaps other people do this and don’t think of it twice but I am used to just picking up my iPad on my main system and immediately accessing Roon through my Innous streamer and on my second system the same through my Bluesound Node2i. So having to unplug the Primo and then reboot my iPad and sign back into either Tidal or Qobuz each night so that I can listen to headphones through my Burson headphone amp and DAC is in my honest opinion a pain in the … I could have just hardwired my iPad to my Burson DAC via usb and had avoided the expense and the outgoing headaches. Finally, I have found that I have to run the Volumio with a wired connection to my network. My other two streamers run via Wi-Fi. Sound is good when it’s working.”

Helpful Report

“No native bluetooth support. I need a system that broadcasts to my speaker. When I tried to update I had to remove the plugin that supported it. After the upgrade it was too difficult to get bluetooth support again. It was easier to just go to the Radio stations website with my Pi attached to the bluetooth speaker.”

Helpful Report

“I own a Volumio Primo Hifi with a lifetime license for quite a time now. Soundwise it is all you can wish for! At first I used it with an analog preamp and therefor with its build-in DAC: excellent sound quality, nothing missed. I then swapped the pre for an RME ADI-2 pro fs and subjectively I could not notice a difference: the DAC of the Primo is outstanding... After I had update problems, which I could not handle by myself, Davide solved my problem online by means of a TeamViewer-Session. I am really speechless about the customer service: this is A-grade!!! And my apologies to Davide for me being such a looser in Linux things ;o). After the latest updates the implementation of Camilla Dsp works great so far: a must in my eyes to correct room anomalies! All in all there really is nothing to complain: outstanding sound quality and outstanding customer service. Highly recommended!!!!”

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“There was a bug in the volumio primo software update and support fixed it remotely at a time convenient for me. Can’t be happier”

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“Booked a service call for my Primo to fix the OTA issue. I am 63 and not quick at computer type manipulations. With Davide's help and extreme patience we succeeded in applying the upgrade. Wonderful support, much appreciated.”

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“everything works well , support very good recommended . Problem solved.”

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“Support war aber sehr professionell, unkompliziert und kompetent. Besten Dank”

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“Make an appointment and it will be processed soon, thank you”

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“Ottimo software e ottimo servizio clienti ,professionale e amichevole. Mille grazie Davide per supporto fornito al problema per Volumio Primo(blocco d'aggiornamento 3.223 alla Versione successiva di Volumio).”

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“Very professional, all went well! Thank you all is back to normal!”

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“Support war, englisch Kenntnisse vorausgesetzt, perfekt.”

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“Davide solved the problem with the refused update from 3.223 to newer. Thanks Davide”

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“It’s a perfect airplay solution for the raspberry Pi; and very easy to setup.”

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“Arbeitet super auf meinem Pi3. Nutze es hauptsächliche als Spotify - Plugin. Alles andere kommt nach und nach.”

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“I have actually wanted this service in my life for so long and I didn't know this product was on the market. It's been wonderful having music multicast in every room. I went with the 4 x DIY kits. It was fun setup, (a little hard at times but that was my lack of networking skills). But man the first time I could hear my records playing in every room at the house, it was such a happy moment for me. I did reach out to customer service to ask a silly question that I just over looked the information in the setup guide, but customer service helped me right out and didn't make me feel stupid for asking such an easy question.”

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“Couldn't get it to work- got an error message: "corrupted file". This is the same thing that happened a few years ago when I tried the same service.”

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Volumio SRL is rated 4.1 based on 1,118 reviews