Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,207 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue with an item I returned back in Christmas that didn't fit. Multiple reps said they resolved the issue but every time I would contact the company again it was like starting over and so it was obvious the previous rep never followed through. The last person I spoke to Charlotte was a big help, she was able to get everything processed with one correspondence and followed up to make sure it was complete. Thank you Charlotte!”

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Posted 5 years ago

“Even though there was a slight mixup with our order, once we contacted the customer service to get the problem resolved, they were able to fix the problem right away. I didn't even have to wait more than an hour and they got back to me and got the correct thing on it's way to me. Thank you to Chelsea, our advisor, who helped us out.”

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Posted 5 years ago

“I articulated my issue with my pants - Chelsea with VQ quickly resolved this issue for me, beyond my expectations. VQ has some seriously great stuff/ thank you!”

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Posted 5 years ago

“Chelsea made sure she would let the team know to reach out to me. 😊🌟”

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Posted 5 years ago

“I’ve had some problems with my parcel exchange however, Chelsea has managed to help me out with it very quickly. Great Customer Service!”

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Posted 5 years ago

“My query was that an item of clothing that was falling apart and the customer service provider helped me out straight away called Chris and was very helpful”

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Posted 5 years ago

“After several attempts my complaint was exchanged regarding the quality. Thanks to Charlotte for the support and the nice contact.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“I had some problems with changing up my order, but after they got back to me they resolved the issues in a timely fashion, thanks Charlotte for helping me”

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Posted 5 years ago

“When they did get back to me, they resolved my problems efficiently and timely, but it did take a while for them to get back to me”

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Posted 5 years ago

“Did not receive any tracking for my order, asked by email and received it from Chris withing 10 minutes - super quick.”

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Posted 5 years ago

“Received a faulty item and fair do to Chris he resolved the problem within minutes. Very professional will definitely be using them again”

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Posted 5 years ago

“Very very kind customer service!”

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Posted 5 years ago

“Excellent！Good customer service.”

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Posted 5 years ago

“Incredible support, please keep working like this !! Thank you Chris🙏”

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Posted 5 years ago

“Had a cosmetic issue with an item ordered, Vanquish customer service immediately replied and resolved the issue by sending a new product. Quick, easy resolution, no hassle. 5 stars.”

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Posted 5 years ago

“I am very grateful for the excellent customer service I received. I would like to thank Charlotte the advisor who helped me with my problem. Thank you very much and I will be shopping again in the future.”

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Posted 5 years ago

“Top service. Ran into a small issue with a pair of bottoms I ordered and was swiftly rectified. My go-to place for gym attire!”

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Posted 5 years ago

“My experience with customer service was great they were always ready to answer my questions and help me in every way.. If you have a problem with your order they will help you solve it and make both sides happy. I am looking forward to next order from Vanquish 😊”

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Posted 5 years ago

“Great service quality. Customer service quality was good. Also easy to get in contact with enquiries.”

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Posted 5 years ago

Vanquish Fitness is rated 4.8 based on 3,207 reviews