Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,207 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

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Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was provided with excellent customer service by Charlotte and Chelsea during an exchange which could have been more difficult. They made the process so much easier and efficient. Vanquish will always be my favorite fitness brand.”

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Posted 5 years ago

“Great service delivered quickly and clothing a good standard Thanks niall”

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Posted 5 years ago

“Excellent exchange service, ordered the wrong size, my fault completely! And the team was more then happy to help and send me the correct size! Super fast and helpful!!”

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Posted 5 years ago

“Great products”

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Posted 5 years ago

“Great customer service”

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Posted 5 years ago

“Merci à Chelsea de m'avoir répondu rapidement et d'avoir pu résoudre mon problème, la qualité est au rendez vous que ce soit pour le SAV et les vêtements 🙏”

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Posted 5 years ago

“Super fast & nice. 😄”

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Posted 5 years ago

“Very helpful and fast responding.”

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Posted 5 years ago

“the returning process what good”

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Posted 5 years ago

“My delivery came quick and efficiently much to my delight. However there was an issue with some of the clothing that was ordered. After emailing customers services we got everything sorted on the same day. Would definitely use again. Many thanks to Chris for sorting everything out for me promtly”

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Posted 5 years ago

“Very quick and helpful when trying to contact them via email. Speedy delivery. Comfy stylish gym leggings”

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Posted 5 years ago

“Really professional and helpful assistance service, quality gym gears! I would recommend it to everyone!”

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Posted 5 years ago

“I think Vanquish is one of the best companies in the market. the clothes are in a very good quality. the shipping is fast & if i have Problems the service is excellent. I order again and again.”

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Posted 5 years ago

“My fifth time ordering from VQ. Excellent quality clothing and great customer service. The superivisor was kind enough to issue a refund despite I returned a few day after the 10 day limit for refunds!”

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Posted 5 years ago

“This is my fifth time ordering from VQ! Excellent quality clothing and great customer service! The supervisor was kind enough to issue a refund despite I returned a few days after the 10 day limit for refunds.”

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Posted 5 years ago

“My order was back to Germany because of shipping issues the first time. Sent an email to customer service, where i got quick and good response on where my package was, and how i could follow the shipping process.”

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Posted 5 years ago

“Good customer service, Great quality clothes that look super smart - processed a refund effectively . Overall very happy”

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Posted 5 years ago

“Their customer service is really really terrible. I have never experienced such the terribly service and never seen such a terribly company. I have ordered items from this company many times, and I am waiting for the items now. However the items has not arrived for a long time, and I cannot track the shipments. So I asked them to check the status and progress of the shipments, but they did nothing. I sent emails for questions many times to resolve this problems but they don't answer my questions. This is almost fraud. I will never buy items from them, and please do not buy from them. I want to alert this to police if I live in UK. I am extremely unsatisfied with my experience with vanquish fitness.”

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Posted 5 years ago

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Posted 5 years ago

“I am very dissatisfied with their service… This the 2nd time I have ordered from their site and yet again I am stressing over the delivery process… Last time it took a month to receive my purchase! A month? Really that is unheard of! I have never in my life had a package that has taken 1 full month to receive. Now, I have ordered again and hoped it was just a random delay that rarely happens so I would give it another go. This time I am even more upset because when I go to track the shipping order and it says my order # does not exist… I cannot believe how unprofessional they are even if it is the shipping system they should be trying to make this as easy for their customers as possible to view their orders and have them delivered in a timely matter. I have ordered from other UK sites such as gymshark and others and have never had an issue it is at my door within the week… I am extremely displeased and honestly don’t want to order from them again.”

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Posted 5 years ago

Vanquish Fitness is rated 4.8 based on 3,207 reviews