Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,206 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped me a lot, thank you very much. 10/10 customer service”

Helpful Report

Posted 4 years ago

“Nice and cosy clothes! I ordered multiple clothes and most of them fitted perfectly. I exchanged the ones who didn't. This proces was a bit difficult because it took a while before they send something back to me. My exchange got lost and there were problems with administration. As compensation they gave me a 10£ discount on my next order. Very fast response of the helpdesk and after all my exchange arrived to me.”

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Posted 4 years ago

“I got an faulty sleeve and told this. The advisor Charlotte responded immediately, was very kind and we could solve „the probleme“ in the best way. I got an giftcard and don‘t need to send the faulty item back. Absolutely amazing!! Thx!!”

Helpful Report

Posted 4 years ago

“Great customer support they always respond within a few hours! Charlotte who helped me was very pleasant to work with and super kind! Will be purchasing again.”

Helpful Report

Posted 4 years ago

“Even after 10 days from the purchase of the product, I was worried that I could not track the delivery status and contacted the store, and Customer Service Representative Charlotte responded promptly and politely. I was relieved to be able to trace immediately. Whenever I am in trouble, he or she gives us a wonderful response, and I am very satisfied with the product and service.”

Helpful Report

Posted 4 years ago

“Amazing customer service and the pricing is incredibly affordable. Delivery was quick and cheap.”

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Posted 4 years ago

“Great customer service from start to finish and quality products”

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Posted 4 years ago

“Excellent customer service and great Quality clothes”

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Posted 4 years ago

“Brilliant”

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Posted 4 years ago

“Returns were fast and easy. Great customer service from Chris! Shipping is always fast!”

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Posted 4 years ago

“I ordered some VQ stuff yesterday and I was having a hard time to track my order, so I contacted VQ via email and Chelsea made my day. She promptly resolved my issue and was so kind enough to taking care of my needs. Thank you Chelsea you are a rockstar!”

Helpful Report

Posted 4 years ago

“10/10 for VQ. Second to none product quality and top tier customer service! I hope to be working with this brand one day”

Helpful Report

Posted 4 years ago

“Excellent customer service from Chelsea! Messaged her with a problem with the sweatpants I ordered, (never had a problem before) within 48 hours of my email I have new pair dispatched! Chelsea went above and beyond to rectify the situation. Highly recommend”

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Posted 4 years ago

“Chelsea was very helpful with my faulty product. Thank you :)) 10/10 service”

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Posted 4 years ago

“Ubrania najwyżej jakości. Mam ich wiele i wiele jeszcze kupić. Kontakt z CHARLOTTE najlepszy :)”

Helpful Report

Posted 4 years ago

“Great quality gym wear for an amazing price! For so long I have been looking for a gym wear brand which is affordable and has plenty of options of colours and styles & vanquish has this as well as great customer service! Would definitely recommend and will be using again! Thankyou!”

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Posted 4 years ago

“Great service, excellent quality products!! Most definitely will be ordering again!! Refund of items that were wrong size was exceptionally quick also!! Highly recommend, customer service advisor -Charlotte”

Helpful Report

Posted 4 years ago

“Great customer service from a rep called Charlotte, speedy response to my order issue , I am please and will shop again⭐️⭐️⭐️⭐️⭐️ 5 star 🙌🙌🙌🙌🙌🙌”

Helpful Report

Posted 4 years ago

“Charlotte was great in helping me throughout my purchase. Direct contact with her for about a week and she helped me tremendously!”

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Posted 4 years ago

“I live in Germany . The Delivery was very fast and the returns and refund was even faster. Greatest Fitness Shop I know”

Helpful Report

Posted 4 years ago

Vanquish Fitness is rated 4.8 based on 3,206 reviews