Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,205 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

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Metrics

4.8

Based on 3,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Jay

Vanquish Fitness 3 star review on 29th April 2024

Lindsey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very bad history with customer operator Chelsea.My packet was sent 3 times,but unsuccesfull(dont recieve).After me saved Charlotte.She sent again and i recieved today. Thank you very much Charlotte !”

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Posted 3 years ago

“I have a few things from Vanquish Fitness and I had an issue with one pair of my leggings. I have emailed Customer Service with explanation and they have come back to me with very satisfying resolution. I was emailing with Chelsea who was very helpful and efficient. Very impressed!”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“I didn't receive the item and emailed customer service. Charlotte kindly looked it up and I was able to wait for the arrival of the product with confidence. Thank you Charlotte. He's late for Christmas gifts, but he seems to like them.”

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Posted 3 years ago

“Great style, fast delivery, great customer service by Charlotte and chelsea, thanks a lot”

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Posted 3 years ago

“Fast delivery fantastic sport vests and bra sizes fit perfectly quality excellent definately recommend”

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Posted 3 years ago

“I received a faulty item which I contacted customer services about. The advisor Charlotte resolved the matter within 5 minutes by issuing a gift card via email. Very impressed by how quickly and efficiently it was handled!”

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Posted 3 years ago

“After not receiving my full order, I contacted the customer service team and Jordan responded within 30mins to support me. He addressed the issue and now I have my missing item being dispatch and will be arriving in the next couple of days. Cheers Jordan top man!”

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Posted 3 years ago

“After paying way too much at Lululemon, Vanquish came into my life as the new superior brand (in price and quality). The fit of their clothing is absolutely perfect and flattering. On top of that, the customer service I recieved from Jordan was top notch. Quick response back to my issue of a defective product with a more than generous form of compensation (thank you, Jordan!).”

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Posted 3 years ago

“Had an issue with one item that i ordered and Jordan helped me and resolved my issue promptly!! I appreciate your wonderful help!”

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Posted 3 years ago

“Had an issue with an order damaged. Chelsea took care of me...prompt response, no hassle”

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Posted 3 years ago

“Service client rapide et efficace. La conseillère Chelsea agréable et très rapide dans ses réponses a mes interrogations. Encore merci a elle. Cordialement”

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Posted 3 years ago

“Perfect! Good support!”

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Posted 3 years ago

“Overall, this has been a very costly, and overall bad retail experience. I was fine with the initial shipping charges, but got hit with an additional CAD$26 of customs charges when the item hit Canada. Add to this, the fact that the item fit poorly (despite being the recommended size by their on-site fit predictor, the pants were way too loose - don't believe the images on how snug these fit on the calves). thus I had to return them, hitting me with an additional 20 pound return delivery charge. Ultimately, I paid more for shipping and customs than the cost of the now returned item. This has been a total waste of my time and money. I do not recommend buying from this brand if you are outside the UK.”

Helpful Report

Posted 3 years ago

“Amazing products, they fit incredibly. One of the tracksuit bottoms ripped earlier than I expected and they sent me another pair with no hassle. Incredible service highly recommend”

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Posted 3 years ago

“great fast service, and very helpful staff... have ordered numerous times and would highly recommend!!!”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“Service après vente au top ! Qualité de la marchandise jamais été déçu !👍”

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Posted 3 years ago

“Made an order from VQ which arrived in good time, lovely items unfortunately one had some of the logo missing so i emailed customer service in which Chelsea got back to me straight away with options on how to resolve my issue which shes done brilliantly. Im happy with the result and will be shopping with them again. Thank you!”

Helpful Report

Posted 3 years ago

“Absolutely brilliant company and really decent products. Had a few questions about an order and spoke to a young lady called Charlotte who was super helpful and answered all my questions very quickly. Delivery arrived quicker than expected. All in all I would highly recommend!!”

Helpful Report

Posted 3 years ago

Vanquish Fitness is rated 4.8 based on 3,205 reviews