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Vanquish Fitness Reviews

4.8 Rating 3,207 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 3,207 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
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Vanquish Fitness 5 star review on 18th January 2025
Pthawker
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 31st July 2024
Anonymous
Vanquish Fitness 5 star review on 31st July 2024
Jay
Vanquish Fitness 3 star review on 29th April 2024
Lindsey
42
Anonymous
Anonymous  // 01/01/2019
DO NOT ORDER FROM THEM! HORRIBLE QUALITY Under no circumstances should you purchase from this brand!!!! In a very short time frame I ordered 14 pieces from them 8 of which were defective/falling apart immediately out of the bag!!! three of them were pants that arrived with holes already in them or the pockets on the cargo pants immediately began falling OFF. Every single T shirt I received, all size Small, were of varying in size by up to 3 inches two were completely different fabric! They've yet to explain why this occurred. Another T shirt they recently sent me was the wrong size (along with one of their pants that had a hole in it upon arrival) and have now completely stopped responding to emails requesting a refund as it's been THREE WEEKS SINCE I RECEIVED IT! Never have I ever seen such grotesque inconsistency to a clothing brand than I have this company. They'll just stop responding to you if it's too much hassle which is the hallmark of any great brand. Well done Vanquish, an impressive amount of failings in such short order.
Helpful Report
Posted 6 years ago
Vanquish have provided me with, single handedly, the worst customer service experience of my life. I ordered a workout top, which was ripped when it arrived. The next day (26 November) I emailed customer services to see if it was possible to get a replacement item and got a relatively prompt reply asking me to send pictures of the damage, promising they would look into it. I did that on 27 November. I then chased for weeks to get a reply, which I did not get and which resulted in me sending the item back to Vanquish via tracked post on 14 December which arrived at Vanquish’s returns centre on 17 December. I finally got a reply on 21 December asking for further information, but by that stage I had returned the item and I replied to this effect and ask that they refund me promptly. Despite further chasers since then (it is now 15 Jan) I have still not had a refund and nor have Vanquish replies to me. Worst customer service ever. Buy from someone reputable who actually appreciates the business they are in, such as Gymshark. Money better spent.
Helpful Report
Posted 6 years ago
Never reply emails when it comes to product return. Buyer beware !!!
Helpful Report
Posted 6 years ago
Awful customer service. They scam you on returns. They don’t reply to emails. Don’t spend money.
Helpful Report
Posted 6 years ago
So I’ve bought a number of items from this company and out of say 5 different pieces only 2 have fit correctly (I’m 5”9 with an athletic build, so you would think I’d have better luck) however it’s not been the sizing that’s the issue but the awkward design and tapering! Seriously a lot of their clothing is just terribly designed! To add insult to injury their returns system is overly complicated and must be paid for by yourself (oh and by the way they only offer a voucher not a full refund!!) add this to the fact that the last thing I sent back has been ‘lost’ by them and they’ve refused me a ‘refund voucher’, even though I used recorded delivery and they signed for it and all in all you have a terribly ran company that’s surviving on nothing but instagram marketing and a couple paid reviews from the odd ‘influencer’...
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Posted 6 years ago
Awful customer service, no response, still awaiting refund!! Paid £10.45 in total for postage!!
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Posted 6 years ago
Amazing product Fits perfect Quick delivery
Helpful Report
Posted 7 years ago
Vanquish Fitness is rated 4.8 based on 3,207 reviews