Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.79

4.8 Rating 3,257 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 3,257 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 8th April 2025

Romina Yousefi

Vanquish Fitness 5 star review on 18th January 2025

Pthawker

Vanquish Fitness 5 star review on 22nd November 2024

Anonymous

Vanquish Fitness 5 star review on 31st July 2024

Anonymous

Anonymous // 01/01/2019

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“If i could give this company 0 stars i would. I ordered an item from their website back on 12/27 of 2023. It is no 2/20/2024 and ive still not received the item. I contacted them a month ago about the lost item & they did an investigation and said they would ship another item and send me a tracking number. Two weeks later i followed up because they never sent a tracking number & they told me they had to complete another investigation. I told them that i filled out the word document for a lost package and an investigation was done already and that they were supposed to ship the item again two weeks prior. The employee offered a gift card and just to reorder the item. I told the employee in email “ I will accept the gift card only if this item can be express delivered for free. If you cannot make that accommodation i will take the refund back on my original payment card” The employee replied “ the gift card will include the delivery fee” I accepted the gift card & find out, it still doesn’t include the delivery fee, no i have not gotten a response from their customer service team. This is the last time i ever order from Vanquish. The worst experience ive ever had from an activewear brand”

Helpful Report

Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Vanquish Fitness Extremely happy with these guys been buying clothes from them a good while now and they’re clothing is top-notch as is there customer support Had to make a return today due to the items I ordered being too big so emailed the guys to get an exchange and a very helpful guy named Chris sorted everything out really quickly and my Exchange are already on their way back. Can’t ask for better than that. so big thank you, Chris forgetting everything moving so quickly”

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Posted 1 year ago

“Chris helped me quick! Very kind.”

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Posted 1 year ago

“Great service Perfect delivery”

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Posted 1 year ago

“Great customer service, awesome quality”

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Posted 1 year ago

“Made an exchange and dealt with Chris! Great experience and love the set!! I get so many compliments on it”

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Posted 1 year ago

“Excellent customer service from the company and Chris. Very quick replies and dealt with my exchanges straight away”

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Posted 1 year ago

“Great quality stuff and great customer service”

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Posted 1 year ago

“Really good experience with my exchange - dealt with by Chris. Original size was a bit big - and very pain free to exchange it for a bigger size. You do have to pay to return an item but they send the exchange back for free. Products are really good quality”

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Posted 1 year ago

“Great products and service. Dispatched wrong item but dealt with promptly. Will continue using regularly. Chris helped with initial return and Chelsea with replacement.”

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Posted 1 year ago

“Amazing product and service. Had a slight issue with my order but Melissa was so nice and helpful sorted it out immediately. Definitely will be back.🖤”

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Posted 1 year ago

“Excellent customer service Speedy replies and very efficient”

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Posted 1 year ago

“The service is excellent and the clothes are beautiful”

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Posted 1 year ago

“The service is excellent!!”

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Posted 1 year ago

“Big up Chris for helping with my exchange/refund. Very helpful and quick at replying.”

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Posted 1 year ago

“My experience with customer service and Melissa was great! I'm amazed at how much the company cares about its loyal customers.”

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Posted 1 year ago

“Great customer service! Exchange item due to size was easily sorted. Chris was nice and very helpful.”

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Posted 1 year ago

“Amazing products, lovely polite customer service. Can’t fault them”

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Posted 1 year ago

“The product that i ordered are a 10 out of 10,I definitely recomend the garments of this brand to other because it is worth buying.”

Helpful Report

Posted 1 year ago

Vanquish Fitness is rated 4.8 based on 3,257 reviews