Name: VUSE
Rating: 4.55

“Have been using Vype e pen for 4 years now and have found them quick and easy to use.Only problem is getting the ecaps.Have to buy online because I can’t buy them in shops anymore.Even the Vype stall in the shopping centre doesn’t stock them.”

Helpful Report

Posted 5 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Extremely satisfied with the new eTank Pro 2 and the new long-awaited Tobacco eLiquid. Delivers a smooth, quality vaping experience above the rest.”

Helpful Report

Posted 5 years ago

Thanks for the review! That is great to hear that you are enjoying the Vype eTank Pro 2 and eLiquids. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Purchased for spouse who has stopped smoking cigarette. She has used it for just over 5 days so far and is happy. She prefers the flavours available to the normal tobacco taste. Vanilla has proved most popular with her. The pen itself is compact, simple to set up and easily recharged from a USB port on her laptop. It is early days for her experience. I am waiting to see how she gets on with the device longer term, when and updated review will be made.”

Helpful Report

Posted 5 years ago

Thanks for your review! We are glad that your spouse is enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Good battery life. Easy to change catridges. Enjoyable flavours”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are pleased that you are enjoying your ePen. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“It is good but the only problem is that you can not buy the refill in the shop with 0/6/12 nicotine, the shops have just the 18+ plus that are very strong!”

Helpful Report

Posted 5 years ago

Thanks for the review! All customer feedback is greatly appreciated. Retail stores currently mostly stock 12mg and 18mg strengths, and this is a decision made by each retailer. It is based on mostly commercial reasons for retailers, because they cannot stock the full range of a manufacturer’s products. 18mg is typically the best-selling strength, so the range they decide to stock reflects this. The largest availability of lower strengths will always be available directly from Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I use the vype epen3 this is so easy to use, just pop on the selected epod (with whatever flavour and with whichever strength of nicotine) and turn on. The epen3 is a real convenient size too, and so easy to hold.”

Helpful Report

Posted 5 years ago

Thanks for the five star review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Currently have the Vype Epen 3 and love it, I’ve used many e-cigarettes in the past but this is the best by far! Sleek design and great taste! Also battery life lasts for ages. Highly recommend 👍🏻”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I very recently purchased a vype pro 2 and was using it with no issues for nearly 2 days. I encountered a problem with unscrewing the top on the 3rd refill which resulted in the casing breaking and rendering the product unusable. I contacted the customer services who replied promptly, taking the necessary details and sent out a replacement product with next day delivery. Could not fault the service I received. Have been using their products for a while now with a previous vype pen and the service and delivery is always commendable”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review! We are glad that we were able to resolve your issue. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Sirs. I Was Introduced To Vype-E-Tank By My Daughter And Was So Impressed By It I Bought A Second Just In Case I Mislaid Either. All It Needs Is To Replace The Atomiser Every Month ( Or So ) To Refresh The Flavouring. The Black Covering Is Beginning To Peel Off ( But We All Wear Away In The End ). Both Still Work Very Satisfactory. If I Needed Another E-Cig. I Would Look At All Your Products And Choose One. Congratulations Phil Ludgrove.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Very easy to use and no mess”

Helpful Report

Posted 5 years ago

Thanks for the excellent review! It's great to hear that our products are very easy for you to use. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“My favourite device was pebble and I appreciate the cartridge had a leakage problem, but I do believe fixing the cartridge, instead of discontinuing the device, would also work to the consumers. I really like and enjoy the new ePen3, however I can't find the zero mg nicotine cartridges anywhere, apart from the online store. Additionally, there are many flavour that are not available in zero mg nicotine, e.g. mango.”

Helpful Report

Posted 5 years ago

Thanks so much for the five star review! All customer feedback is greatly appreciated. Retail stores currently mostly stock 12mg and 18mg strengths, and this is a decision made by each retailer. It is based on mostly commercial reasons for retailers, because they cannot stock the full range of a manufacturer’s products. 18mg is typically the best-selling strength, so the range they decide to stock reflects this. The largest availability of lower strengths will always be available directly from Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Amazing! The taste of the liquid if crazy, I never thought I’d babe able to stop smoking but with my epen I have.”

Helpful Report

Posted 5 years ago

Thank you for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I have always used Vype good delivery and a excellent product”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“I have been happy with my Vype e-pens since I was introduced to them by a friend. I have now been smoke free for over 3years”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Really happy with delivery & packaging”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review! We are glad to hear that you are pleased with the Vype delivery and packaging. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Great safe products just a shame the Vype ePen 3 cartridges either contained more liquid or were cheaper.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 5 years ago

“A very good product and does what it says on the tin as the saying goes.”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Good services vapes arrive on time Easy to use site”

Helpful Report

Posted 5 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Amazing!!!looks nice,smokes great,love the shape!”

Helpful Report

Posted 5 years ago

Thanks for the awesome review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

“Excellent quality and selection of flavours. Easy to order online and always quick dispatch”

Helpful Report

Posted 5 years ago

Thank you so much for your five star review! We are happy to hear that you enjoy using Vype and your orders arrive within the expected timescale! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews