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VUSE Reviews

4.6 Rating 6,340 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,340 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read VUSE Reviews
Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
Anonymous
Anonymous  // 01/01/2019
Well branded, packaged and efficiently delivered - hype has increased its presence in UK retail stores too which has made this my go-to brand since I quit smoking. Their ePen was the only method I could find after a year of attempts to quit which worked. Since then, I have consistently had positive experiences ordering from the brand. Initial feedback I gave on the website was taken on board and changes made to their site swiftly after. I very much appreciate their rewards/points system as a frequent buyer. Would like to see the ability to order greater than 10 ePen refills (rather than order multiple times). Definitely recommend.
Helpful Report
Posted 6 years ago
Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Very good product is the epen 3 and not having to mess about with manually refilling it make using it very easy.
Helpful Report
Posted 6 years ago
Thanks for the excellent review! It's great to hear that you are enjoying the ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Nice flavour
Helpful Report
Posted 6 years ago
Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
30 yrs of cigarette smoking habit... just gone!! Love the vype.
Helpful Report
Posted 6 years ago
Thank you for the great review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
I've gone from 20 a day yo none just using the pen. love the range of flavours and battery life is pretty good. sleek looking and also discreet if required !!
Helpful Report
Posted 6 years ago
Thanks for the five star review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
I started using the Vype epen 3 on the sixth of November on the advice of "D" at vape2vape's shop Sudbury Hill. Since then I have not smoked one cigarette and am thankful to D and Vype for making it so easy. If I have criticisms of Govype it is that I have had to order my 6mg pods online as they do not appear to be supporting my local shop with the new flavours and stock which is where I would prefer to buy. Also please get on with the Pod bin and recycling as I get annoyed just throwing recyclable items in the bin.
Helpful Report
Posted 6 years ago
Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. We have several shops available throughout the UK that does carry different strength pods. We have a store locator listed on our website. We also have a disposal policy on our website for instructions on how to recycle and dispose of our products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Great product.Great value for money. Fantastic and helpful team. Couldn't recommend any higher. Keep it up Vype team
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Posted 6 years ago
Vype ePen 3 is simply awesome. No mess, elegant, and good quality with nice flavour options to chose from. Although a light smoker in the past (maybe one pack to maximum two packs a week), it helped me quit cigarettes as well, and this is a fact. Question: any chance manufacturers of Vype will try and produce new flavors in the future such as “pipe tabaco”, or “cigar” or similar? That would be awesome. Thank you!
Helpful Report
Posted 6 years ago
Hi, thank you for your 5 star review all the way from Canada! We're delighted you are happy with your ePen 3 device. It is great to know this has helped you stop smoking as an alternative. We are always looking to develop new flavours for our products and your feedback will be passed to our development team. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 6 years ago
Really enjoying the vype vape no could or messy liquids to bother about, has helped me cut down on cigarettes.
Helpful Report
Posted 6 years ago
Hi, thank you for your 5 star review! We're delighted you are enjoying your Vype device. It's great to know we are offering you an alternative to smoking. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 6 years ago
Great quality and easy to use.
Helpful Report
Posted 6 years ago
Hi Paul, thank you for your 5 star review! We're delighted you are happy with the quality of your Vype device and that you find this easy to use. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 6 years ago
I've tried a few vape products having recently given up smoking. Juul and Bo and now the vype. Overall the vype epen3 stacks up very well. The vape products more cloud than the juul and had a more satisfying "hit". It's pods are not consistent than the bo, with less leakage. There's a couple of drawbacks, but they're minor (pods don't click and are annoying to remove and I prefer the charging gadget for the juul which isn't a wire) but all in all I'd recommend this, for sure. It's also marginally cheaper than a Juul, which is great.
Helpful Report
Posted 6 years ago
Hi, thank you for your review and feedback. We're happy to know you feel the ePen 3 compares well to other products on the market. It's good to know the product has also proved satisfying for you. We appreciate the feedback and time taken to offer this review. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 6 years ago
Always a good product
Helpful Report
Posted 6 years ago
Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Very good. Once charged last all day
Helpful Report
Posted 6 years ago
Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Only problem I have is I can’t buy a battery on its own for the pro tank, rather annoying waiting for it to recharge when if had a second battery already charged wouldn’t have to wait!
Helpful Report
Posted 6 years ago
Thanks for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Easy to order refills and very helpful with any questions recommend this vipe cigarette
Helpful Report
Posted 6 years ago
We appreciate your five star review, and we are glad to hear that you enjoy our Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Good quality at a reasonable price
Helpful Report
Posted 6 years ago
Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Nice products but more expensive than most plus postage!
Helpful Report
Posted 6 years ago
Thanks for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Inexpensive to buy the starter kit, and the easiest e-cigarette in the world to operate. It also happens to be lightweight and compact (e-pen 3), which is exactly what I was looking for.
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Posted 6 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 6 years ago
Always quick to deliver no messing about...😀
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Posted 6 years ago
Hi, thank you for your 5 star feedback! We're happy to know you receive your orders promptly, this is great as we want our customers to be happy with the whole ordering process! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 6 years ago
I have using these for 3 years. This speaks for itself
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Posted 6 years ago
Hi Emelda, thank you for your 5 star review! We're delighted to know we can offer an alternative that is working and that you enjoy using. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 6 years ago
VUSE is rated 4.6 based on 6,340 reviews