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VUSE Reviews

4.5 Rating 6,342 Reviews
91 %
of reviewers recommend VUSE
4.5
Based on 6,342 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read VUSE Reviews
Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
Anonymous
Anonymous  // 01/01/2019
All fruit and mint flavours excellent, not a fan of tobacco flavour
Helpful Report
Posted 5 years ago
Thank you for your five star review and we appreciate your feedback. We carry a variety of flavours as we do understand that everyone has their own preference of liquid flavors. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
As always ordered and delivered fantastic
Helpful Report
Posted 5 years ago
Thanks for the great review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Great company to deal with. Really like the products and they have a fantastic customer service.
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! It's amazing to hear that you enjoy using Vype. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Great range, very good flavours, I particularly like the epen 3. Easy quick change cartridges without the need for refilling with liquid Good customer support and very quick delivery
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you and that they arrive within the expected timescale! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Just moved to the vype pro2 , really pleased with the product and extremely pleased with the customer service I received
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! We are happy to hear that you are enjoying your eTank Pro 2. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I use Vype to buy my eliquids (Golden tobacco) as I can not find it in the shops. Always deliver promptly, very happy with their service
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Have been using Vype e pen for 4 years now and have found them quick and easy to use.Only problem is getting the ecaps.Have to buy online because I can’t buy them in shops anymore.Even the Vype stall in the shopping centre doesn’t stock them.
Helpful Report
Posted 5 years ago
Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Good battery life. Easy to change catridges. Enjoyable flavours
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are pleased that you are enjoying your ePen. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I use the vype epen3 this is so easy to use, just pop on the selected epod (with whatever flavour and with whichever strength of nicotine) and turn on. The epen3 is a real convenient size too, and so easy to hold.
Helpful Report
Posted 5 years ago
Thanks for the five star review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Currently have the Vype Epen 3 and love it, I’ve used many e-cigarettes in the past but this is the best by far! Sleek design and great taste! Also battery life lasts for ages. Highly recommend 👍🏻
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I very recently purchased a vype pro 2 and was using it with no issues for nearly 2 days. I encountered a problem with unscrewing the top on the 3rd refill which resulted in the casing breaking and rendering the product unusable. I contacted the customer services who replied promptly, taking the necessary details and sent out a replacement product with next day delivery. Could not fault the service I received. Have been using their products for a while now with a previous vype pen and the service and delivery is always commendable
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! We are glad that we were able to resolve your issue. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Sirs. I Was Introduced To Vype-E-Tank By My Daughter And Was So Impressed By It I Bought A Second Just In Case I Mislaid Either. All It Needs Is To Replace The Atomiser Every Month ( Or So ) To Refresh The Flavouring. The Black Covering Is Beginning To Peel Off ( But We All Wear Away In The End ). Both Still Work Very Satisfactory. If I Needed Another E-Cig. I Would Look At All Your Products And Choose One. Congratulations Phil Ludgrove.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Very easy to use and no mess
Helpful Report
Posted 5 years ago
Thanks for the excellent review! It's great to hear that our products are very easy for you to use. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
My favourite device was pebble and I appreciate the cartridge had a leakage problem, but I do believe fixing the cartridge, instead of discontinuing the device, would also work to the consumers. I really like and enjoy the new ePen3, however I can't find the zero mg nicotine cartridges anywhere, apart from the online store. Additionally, there are many flavour that are not available in zero mg nicotine, e.g. mango.
Helpful Report
Posted 5 years ago
Thanks so much for the five star review! All customer feedback is greatly appreciated. Retail stores currently mostly stock 12mg and 18mg strengths, and this is a decision made by each retailer. It is based on mostly commercial reasons for retailers, because they cannot stock the full range of a manufacturer’s products. 18mg is typically the best-selling strength, so the range they decide to stock reflects this. The largest availability of lower strengths will always be available directly from Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Amazing! The taste of the liquid if crazy, I never thought I’d babe able to stop smoking but with my epen I have.
Helpful Report
Posted 5 years ago
Thank you for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I have always used Vype good delivery and a excellent product
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
I have been happy with my Vype e-pens since I was introduced to them by a friend. I have now been smoke free for over 3years
Helpful Report
Posted 5 years ago
Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Really happy with delivery & packaging
Helpful Report
Posted 5 years ago
Thank you so much for your five star review! We are glad to hear that you are pleased with the Vype delivery and packaging. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
A very good product and does what it says on the tin as the saying goes.
Helpful Report
Posted 5 years ago
Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
Good services vapes arrive on time Easy to use site
Helpful Report
Posted 5 years ago
Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 5 years ago
VUSE is rated 4.5 based on 6,342 reviews