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Waitrose Reviews

2.6 Rating 650 Reviews
37 %
of reviewers recommend Waitrose
2.6
Based on 650 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
1.9 out of 5
Read Waitrose Reviews

About Waitrose:

At Waitrose.com, you’ll find all the quality and value you’d expect, together with the kind of service only Waitrose can offer. Your order will be picked, packed and delivered from your Waitrose branch by our Waitrose Partners – people who own a share of the business, and will always take as much care with your shopping as you would yourself. With a wide range of products and brands it makes it the perfect place to grocery shop

Visit Website

Phone:

1344 42 4680

Email:

customersupport@waitrose.co.uk

Location:

Waitrose Customer Sales and Support teamWaitrose LimitedDoncastle RoadBracknell
Berkshire
RG12 8YA

Write Your review

Waitrose 5 star review on 24th October 2024
Maya Williams
Waitrose 1 star review on 27th May 2024
Wardy
Waitrose 1 star review on 27th May 2024
Wardy
Waitrose 1 star review on 27th May 2024
Wardy
Waitrose 1 star review on 27th May 2024
Wardy
Waitrose 1 star review on 10th May 2024
Dan Yonder
Waitrose 1 star review on 4th March 2024
Katya
19
Anonymous
Anonymous  // 01/01/2019
Just cooked British Veal escalopes bought today from Waitrose Canary Wharf branch- absolutely Superb. Please keep stocking these.
Helpful Report
Posted 9 years ago
Excellent service,I buy online,the provenance of the meat /bacon etc.. is British. Asda do not have ANY British bacon. The Essentials range at Waitrose is very good quality,and fairly priced.
Helpful Report
Posted 11 years ago
Excellent, speedy and much appreciated response from waitrose - fantastic customer service!
Helpful Report
Posted 11 years ago
Great customer service as always.:-)
Helpful Report
Posted 11 years ago
Waitrose is rated 2.6 based on 650 reviews