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Walker and Hall Reviews

4.8 Rating 5,062 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,062 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Excellent product....delayed delivery due to Covid 19...but kept informed. I was alarmed that I was not notified of delivery, and was sure I had asked to sign for my parcel. Luckily no problem....but potentially a big risk to leave over $500 worth of product in a drop box at the bottom of the drive!
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Posted 4 years ago
Very fast shipping and good quality
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Posted 5 years ago
Always have beautiful pieces
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Posted 5 years ago
Customer services online was great, I did try buy my item in store but was out of stock so had to purchase online. I was rural delivery so took 5 working days to receive which was a hard wait!
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Posted 5 years ago
Having previously purchased a necklace with a silver bow I thought I would add to the collection for my daughters birthday. The item I purchased was a Karen Walker Society bracelet - beautiful and delicate. The box was beautifully wrapped but as I wanted to see the gift before giving to my daughter I opened this. Was disappointed to see the bracelet twisted up in the box as it had not been attached to the display moulding. Otherwise happy with my purchase.
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Posted 5 years ago
Good service, helpful and on time
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Posted 5 years ago
Good communication, and great service to be able to custom make items that aren't in stock
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Posted 5 years ago
Very good customer service
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Posted 5 years ago
Online order. No problem with the order or delivery. Will shop online again.
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Posted 5 years ago
Good product and service
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Posted 5 years ago
Took longer than I had expected but was grateful for the prompt replies to my emails. Once they were sent they were here quickly and beautifully wrapped! Thanks heaps!
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Posted 5 years ago
Quick delivery even though over holidays period.
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Posted 5 years ago
Happy with the process and my purchases. My query was answered swiftly, which I appreciated.
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Posted 5 years ago
The item I purchased came through very quickly (despite the christmas period). Gift wrapping was nice but seemed OTT (personal preference)
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Posted 5 years ago
I made a purchase online for duty free pick up. I had to ask so many questions about how you process Dutyfree shopping but the sales person was so patient and helpful. Thanks for your help.
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Posted 5 years ago
Great shipping - came quickly and gift wrapping was beautiful
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Posted 5 years ago
Products and service always very good... hence the high rating. There was one let down however... my additional comments where it suggest I request an exchange card etc... I added in a few extra details which was printed on the outside of the courier parcel for the courier and whomever else opened the letter box to read it... obviously now knowing what I had purchased. Also of note and not walker and halls fault but the items were left in my letter box despite being signature required. Good service let down by some security flaws in the online shopping and delivery area
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Posted 5 years ago
Great quality products. Good purchase options.
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Posted 5 years ago
Good range and price of jwellery
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Posted 5 years ago
Great products very happy.
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Posted 5 years ago
Walker and Hall is rated 4.8 based on 5,062 reviews