Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,059 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 17th March 2025

Walker and Hall 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jewellery, amazing helpful staff and such prompt delivery!”

Helpful Report

Posted 5 years ago

“I bought some things online as gifts That needed to be returned. I went into the queen st store and received awesome service. They refunded money to my account and helped me purchase different items. Thanks to Amy from Queen St store!”

Helpful Report

Posted 5 years ago

“Was very happy with my purchase easy process an received 2 days later”

Helpful Report

Posted 5 years ago

“The online messaging g worked perfectly. Shipping was quick and efficient. Came gift wrapped and with a free gift. Very happy with everything. Thank you”

Helpful Report

Posted 5 years ago

“I received excellent customer service from both the in-store and online sales staff. My custom-sized ring came sooner than expected. Thank you”

Helpful Report

Posted 5 years ago

“Amazing jewellery with really fast delivery! Got it gift wrapped with a card that’s beautifully done.”

Helpful Report

Posted 5 years ago

“Walker and halls customer service is amazing, I asked about a wedding ring that would fit my engagement ring and they went out if their way to take photos of rings paired with my ring (as I live away from their store).”

Helpful Report

Posted 5 years ago

“I had quite a tricky order and Daisy went the extra mile to make my experience excellent”

Helpful Report

Posted 5 years ago

“Great communication and fast delivery. Highly impressed. AAA+++”

Helpful Report

Posted 5 years ago

“Beautiful product and gorgeous wrapping! Very quick delivery too! Thank you :)”

Helpful Report

Posted 5 years ago

“Sorry but ring turned up completely bent, unable to be worn. I am unsure if the quality at this time but a customer service person is kindly sorting for me and we hope to see a new ring shortly. Thanks”

Helpful Report

Posted 5 years ago

“Great fast service, gorgeous wrapping too.”

Helpful Report

Posted 5 years ago

“Very happy with my purchase through Walker and Hall. I bought my dads Christmas present and loved how it had the option for it to be wrapped as it took the stress off me. Will definitely be shopping here again in the future”

Helpful Report

Posted 5 years ago

“Great service and fast shipping. My order came beautifully wrapped also.”

Helpful Report

Posted 5 years ago

“I ordered Gift vouchers which were delivered overnight. Great service!”

Helpful Report

Posted 5 years ago

“Products and service always very good... hence the high rating. There was one let down however... my additional comments where it suggest I request an exchange card etc... I added in a few extra details which was printed on the outside of the courier parcel for the courier and whomever else opened the letter box to read it... obviously now knowing what I had purchased. Also of note and not walker and halls fault but the items were left in my letter box despite being signature required. Good service let down by some security flaws in the online shopping and delivery area”

Helpful Report

Posted 5 years ago

“Beautiful earrings and service. Love the xtra care of gift wrapping and cards as well. Perfect thank you”

Helpful Report

Posted 5 years ago

“Absolutely satisfied the two things I received in my purchase are stunning and will be treasured definitely will shop here again when I need any jewellery.”

Helpful Report

Posted 5 years ago

“Love it everything I buy off this site is beautiful and very good quality”

Helpful Report

Posted 5 years ago

“I communicated via emails to source products that weren’t showing online & received prompt reply’s. They set up a special order for me & I was able to use afterpay & they sorted my rewards voucher for instore & online use. Delivery was very fast & gift wrapped. The best customer service😊”

Helpful Report

Posted 5 years ago

Walker and Hall is rated 4.8 based on 5,059 reviews