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Walker and Hall Reviews

4.8 Rating 5,070 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,070 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Fast delivery and beautiful wrapping 5/5
Helpful Report
Posted 5 years ago
Easy website to use, great selection of products, and prompt delivery of chosen product. Walker and Hall are a favourite of mine for jewellery purchasing.
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Posted 5 years ago
Quick delivery, and rewards system is great!
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Posted 5 years ago
Excellent service
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Posted 5 years ago
I purchased online and the ring is exactly as described and shown. It also arrived very quickly
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Posted 5 years ago
Love rose gold. Love my chain. Good value for the price. Thank you.
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Posted 5 years ago
Fast and efficient delivery. Like that they offer laybuy. Had an issue with the order and they were amazing. Very professional and helped me sort it out easily.
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Posted 5 years ago
Fast and efficient service
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Posted 6 years ago
Fast and prompt service, the items always turn up within 24-48 hours, and beautifully wrapped.
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Posted 6 years ago
Brilliant efficient gorgeously presented
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Posted 6 years ago
Great quality, reasonable price, fast delivery. Highly recomend this jeweller
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Posted 6 years ago
The order took a lot longer than the 1-2 business days that was promised and it was not until I emailed them asking where my order was that they told me they had to wait for my order to be brought in from somewhere else before they could ship it to me. When I received my ring it turns out I had ordered the incorrect size. So I went onto one of those chat help things that pop up when you go on your website and the person I was talking to was kind of rude and not very helpful. How ever I have currently been emailing someone named Sandre who has been very kind and helpful in helping me exchange my ring.
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Posted 6 years ago
Great service and range of products. My bangle arrived quickly and was perfect.
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Posted 6 years ago
It was absolutely awesome package came so quickly and I loved the way it was presented super happy and will be shopping again!
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Posted 6 years ago
Fabulous product and absolutely fabulous service. I can order online and have my beautiful jewellery in a couple of days!
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Posted 6 years ago
The online service we received was really great thanks and the pendant is really exceptional. My only complaint is that we went into a store and the price offered in store was quite high and they were not willing to discount it. I immediately went online and found that it was substantially cheaper and purchased it online. I would have thought that the store should be aware of the online discounts and at least match them. Other than that the service the lady provided was really good and efficient.
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Posted 6 years ago
I don't know, as it was a gift. I doubt that I will get a review
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Posted 6 years ago
Friendly and helpful staff via all forms of communication!
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Posted 6 years ago
Great fast service. Ordered my product on line and had it very quickly.
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Posted 6 years ago
Although I haven't checked whether I received what I asked for, (as it's wrapped up so lovely), I have full faith that it will turn out exactly how I wanted it to, especially after the amazing customer service I received from Sandre, who patiently helped me with all my enquiries regarding engravings and the jewelry I ordered as a gift. I hope this review results in some commendation for Sandre, as it is by far the best customer service I have received in a long time. I will definitely be shopping with Walker and Hall in the future. Kind Regards, Cameron
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Posted 6 years ago
Walker and Hall is rated 4.8 based on 5,070 reviews