Login
Start Free Trial Are you a business?? Click Here

Walker and Hall Reviews

4.8 Rating 5,062 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,062 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Really happy with my purchase but maybe some communication with customer if there is a delay with getting stock to them.
Helpful Report
Posted 5 years ago
Glad to get Karen Walker jewellery on sale. Bit disappointed not able to pick up from airport duty free, but happy with speedy delivery to home address instead.
Helpful Report
Posted 5 years ago
Easy to order online, beautiful peice (wasn't clear from online order whether comes with a chain or not though), very quick customer service response which was great.
Helpful Report
Posted 5 years ago
Fabulous service.
Helpful Report
Posted 5 years ago
My necklace came on time and I was happy with the product. The only thing is on the website it shows the necklaces charms/pendants as bigger than they are in reality which maybe just needs to be noted on the website. Thank you!
Helpful Report
Posted 5 years ago
The online service we received was really great thanks and the pendant is really exceptional. My only complaint is that we went into a store and the price offered in store was quite high and they were not willing to discount it. I immediately went online and found that it was substantially cheaper and purchased it online. I would have thought that the store should be aware of the online discounts and at least match them. Other than that the service the lady provided was really good and efficient.
Helpful Report
Posted 5 years ago
Good selection and brands Store at airport is good too
Helpful Report
Posted 5 years ago
Usually good
Helpful Report
Posted 6 years ago
It was what I asked for and the note was done with great handwriting
Helpful Report
Posted 6 years ago
Happy with product, its packaging and its arrival time. Quick and professional service.
Helpful Report
Posted 6 years ago
Order was late as size was OOS and had to come from Wellington, but I did receive an email to let me know it was late so that was appreciated.
Helpful Report
Posted 6 years ago
Ordered on line and arrived a few days later
Helpful Report
Posted 6 years ago
Great product, timely delivery
Helpful Report
Posted 6 years ago
Very happy with the service of the jewellery. Please add a blank all occasions card to your selection. I recently had a situation where none were right and had to get my 80yr old Mother to go buy a card to take to the event. The present arrived several days before she could take the card. Not ideal.
Helpful Report
Posted 6 years ago
Hi Meren, thank you very much for your feedback, we really appreciate it and think this is a great idea! We will get our Design team onto this project!
Posted 6 years ago
Fast delivery. Great communication. Wonderful collection of jewellery
Helpful Report
Posted 6 years ago
Very quick responding on my request and helful
Helpful Report
Posted 6 years ago
I enjoyed the experience, I had purchased through the phone. The lady was helpful
Helpful Report
Posted 6 years ago
Online service was so easy to use, and quick
Helpful Report
Posted 6 years ago
Great online service, prompt delivery
Helpful Report
Posted 6 years ago
Service was fantastic. Very quick with postage, beautifully written / presented card and the boxes and bags were perfect. Only criticism would be that maybe you don't put your company name on the courier parcel label. It was a birthday gift that the birthday girl signed for! Obviously she didn't know what pieces she got but knew that she was receiving jewellery. We love it though :-)
Helpful Report
Posted 6 years ago
Walker and Hall is rated 4.8 based on 5,062 reviews