Wall Street English Tunisia Avis

Name: Wall Street English Tunisia
Rating: 4.31

4.3 Évaluation 279 Avis

83 %

des critiques recommandent Wall Street English Tunisia

Avis Entreprise

Metrics

4.3

Basé sur 279 avis

Customer Service
Communication Channels	Live Chat, Telephone, Email

Wall Street English Tunisia 5 star review on 15th November 2024

Sana

Wall Street English Tunisia 4 star review on 19th December 2023

Mongia

Wall Street English Tunisia 5 star review on 25th January 2022

Sarah

Anonymous

Anonymous // 01/01/2019

Filtre: Rated 2 Aucun 5 Étoiles 4 Étoiles 3 Étoiles 2 Étoiles 1 Étoiles Utile Langue: Tout Tout

Français

English

“My experience at Wall Street English started off excellently from February 2024 to June 2024. During this time, I learned a lot from my coach, who was always available whenever I needed help. She was dedicated, explained grammar and pronunciation clearly, and used tools like paper and pen to help me understand my mistakes. I felt like I was making real progress and was motivated to continue learning. However, things took a turn for the worse in July 2024 when my coach left Wall Street English. For an entire month, I was left without a coach, and no one from the center contacted me to address the situation. When they finally assigned me a new coach, nothing improved. The new coach only called me to remind me about social club events, complementary sessions, or encounters, which I could easily check on the app myself. I felt like I was being treated as just another number, not a student who genuinely wanted to learn. The activities available to me were also very limited. I only had access to 8 activities per level, including the encounter, which is not enough to effectively learn English. Since September, I’ve found going to the center to be boring and repetitive. The activities are the same, and nothing new or engaging is offered. My coach is still not providing the support I need, and the lack of progress has made me lose motivation. The end-of-level assessments have also been disappointing. From February 2024 to June 2024, my first coach made sure to explain my mistakes in detail and helped me improve. But from July onwards, the end-of-level process has been reduced to simply reading feedback, which I could do on my own or even with the help of ChatGPT. This method feels lazy and ineffective, especially considering the high cost of the program (6000 Tunisian Dinars). It feels like a scam, as I’m not getting the value I paid for. I’ve learned more on my own using resources like ChatGPT, TikTok, and YouTube than I have at Wall Street English. I’ve made several complaints to my commercial representative, asking for a coach change or a solution to my problems, but nothing has been done. When I requested more activities, I was told that I’m limited to 8 per level, even though I was promised unlimited access to activities before signing the contract. This false advertising is frustrating and unfair. Even when I spoke to a manager, I was told it wasn’t their responsibility and that I should talk to the commercial team instead. As for the encounters, my experience has been mixed. While some teachers, like Annie, were excellent and made me fall in love with English again, others were disappointing. For example, one teacher at the Megrine center spoke to us in Arabic and had an unprofessional attitude. I had to file a complaint and switch to another teacher to have a better experience. In conclusion, my experience at Wall Street English has been overwhelmingly negative. The lack of support, limited activities, and broken promises have made it feel like a scam. I would not recommend this center to anyone looking to learn English. Instead, I encourage people to explore other options or even self-study using free online resources. Wall Street English Megrine has not lived up to its promises, and I feel like my time and money have been wasted.”

Utile rapport

(Tunis:Megrine) - 07.02.2025

Hi Lynda, we are really sorry your experience at Wall Street English has not been meeting your expectations. Please contact us on [contact@wallstreetenglish.tn] and we will look to solve your problems. Thank you.

07.02.2025

“Qualité du cour est à améliorer davantage. Je remercie Mmes kouloud et Maram pour leurs professionnalismes.”

Utile rapport

(Tunis:Lac) - 01.01.2025

“En signant le contrar, j’ai mentionné et bien expliqué mon horaire de travail, je suis disponible à partir que 18h30.la réponse que j’ai eu oui mm il y a des cours jusqu’au 21h,.mais réellement les cours sont presque maximum à 19h.je galere pour avoir social class ou complementary class. J’ai eu l’impression que j’étais arnaquée.bref j’ai fait plusieurs reclamations mais bonh.pk coach est tres gentille et ça lui depasse.honnêtement j’ai perdu l’envie.7 mois et pas d’amelioration!!”

Utile rapport

(Tunis:) - 27.12.2024

“lack follow and interaction with the students Missing flexibility in encounters schedules and meeting I didn't understand the role of the coach, no value adding Good things, platforms, communication.”

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(Tunis) - 17.02.2024

“I was a student in 2020, the experience was very cool and interesting. But this time, I have a problem of health And I couldn’t study very well no one of the team was interested and asked me what’s going on.”

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(Tunis Menzah) - 13.02.2023

“For the language courses on the platform, it is interesting, the logic of learning is very well structured. The negative point is that we always have the same sequence of exercises, and it becomes boring at times because there is no diversity in the exercises. for the encounters, some teachers have a better pedagogy of teaching or test taking than others, some are warm, are smiling, others not. When there are many of us taking the test, sometimes there is no respect for the passing of one candidate to another and we may find ourselves answering at the same time or one candidate answers several times. It would be better if the teacher could name the person to answer. For the coach, I had a bad experience with coaching on my side. Something that impacted my curriculum, and it must have been against my work and my time. I was a little stressed and upset. My recommendations: A little more diversity in the style of lesson practice. Better coaching of the teachers in their exams (naming the candidates at the time of the answers) Each candidate's coach should be careful about his or her commitments to the client.”

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(Tunis Lac) - 21.06.2022

“je ne suis pas bien encadré à chaque mon tutor change pas de suivi je veux avoir un book des lessons”

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(Tunis Lac) - 06.03.2022

“Horaires non adaptées Pas de discussion avec le coach”

Utile rapport

(Tunis Lac) - 25.05.2021

Wall Street English Tunisia est noté 4.3 basé sur 279 avis