WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,181 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast turn around from order to delivery Order was part stock sizes and part custom sized mats. Thank you for your Fast Service”

Helpful Report

Posted 10 months ago

Thank you for sharing Thomas! We are glad to hear everything was delivered quickly with stock and custom items ordered. Enjoy those warm floors!

Posted 10 months ago

“Awesome process.”

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Posted 10 months ago

Thank you for sharing Mike! We appreciate your review.

Posted 10 months ago

“The order arrived very quickly and was what was ordered. Thank you!”

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Posted 10 months ago

Thank you for sharing Jeffrey! We are happy to hear everything arrived quickly and correctly.

Posted 10 months ago

“Handled my inquiry about a failed thermostat knowledgeably and quickly. I received a replacement (not under warranty) in just a few days.”

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Posted 10 months ago

Thank you for sharing your experience Judy! We are glad to help with any questions. Thank your calling in to us.

Posted 10 months ago

“Customer service was very helpful and took their time to help me with my decision”

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Posted 10 months ago

Thank you for sharing Stuart! We are always glad to help with any questions. Thank you for calling in.

Posted 10 months ago

“Needed thermostat was deliverded promptly and came with entire socket etc. and good instructions. I really needed just the thermostat but I would rather have more than I need than not enough to make the repairs. I wish the thermostat could be purchased seperately as you do have to replace them after a few years.”

Helpful Report

Posted 10 months ago

Thank you for your feedback Paul. We will be sure to pass that along to our team. We are glad to hear the thermostat was what you needed and enjoy those warm floors!

Posted 10 months ago

“thank you so much for your assistance with my recent order. i really appreciate just how easy it is to work with your company. the attention and kkindness to your customers is exemplary. the first delivery never made it, the second was delivered quickly. the missed delivery the first time was because someone took packages from the secure mail box”

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Posted 10 months ago

Thank you for sharing your experience Caroline. Even with the unfortunate incident, we are glad we were able to support you and correct the order.

Posted 10 months ago

“Incredibly easy to deal with! Fast delivery as advertised!”

Helpful Report

Posted 10 months ago

Thank you Joseph! We are glad we were able to help and get your product shipped quickly.

Posted 10 months ago

“Fair price, quick shipping”

Helpful Report

Posted 11 months ago

Thank you for sharing Gregory! We appreciate the feedback on our prices and quick shipping.

Posted 10 months ago

“Great job”

Helpful Report

Posted 11 months ago

Thank you Robbin!

Posted 11 months ago

“The materials for my two warm floors arrived in record time and I was impressed. I've yet to get them installed, so I will know more later. Thank you.”

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Posted 11 months ago

Thank you for sharing Terry! We appreciate your feedback on our quick shipping and we are here if you have any questions during your installation.

Posted 11 months ago

“awesome t-stat/control. Easy to program, accurate, great graphics.”

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Posted 11 months ago

Thank you for sharing Peter! We are glad to hear you are enjoying the new thermostat with ease.

Posted 11 months ago

“Best customer service experience in a long time. I highly recommend ordering through Warm Your Floor. They are extremely knowledgable and responsive. I received a call within 30 minutes of my order, letting me know that a couple panels I ordered were out of stock, but would be in for shipping in two days. WYF offered to send a partial order (same day) or wait until all products were available. I opted to wait, and then received notification that everything shipped two days later. I received the full order 3 business days later. I then had a self-inflicted installation issue that they were incredibly flexible in helping me solve. I would recommend WYF to anyone!! I purchased the retrofit under-floor electric 120V product, which was relatively easy to install, and I am enjoying a wonderfully warm floor now!!”

Helpful Report

Posted 11 months ago

Thank you for sharing your experience Kevin! We appreciate the detail in your review of our services and products and we were happy to assist you through the entire process. Enjoy those warm floors!

Posted 11 months ago

“I love my Thermostat. Easy to program and does a great job. It keeps our walk-in shower toasty.”

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Posted 11 months ago

Thank you for sharing your feedback Jerry! We love hearing your enthusiasm for our products and are glad to hear everything is working well so you can enjoy your warm floors.

Posted 11 months ago

“Awesome Technology”

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Posted 11 months ago

Thank you for sharing about our technology!

Posted 11 months ago

“All went well with my order from WarmYourFloor.com.”

Helpful Report

Posted 11 months ago

Thank you for sharing Joe! We are glad to hear everything went well.

Posted 11 months ago

“Ordering was easy, delivery was fast. Instructions for wiring with thermostat were difficult to understand but the YouTube video clarified the correct wiring connections. Thermostat works great!”

Helpful Report

Posted 11 months ago

Thank you for sharing Michael! We are glad the installation was completed with minimal confusion and that everything is working well.

Posted 11 months ago

“Web site was user friendly. Item delivered on time to intended destination and billed correctly. Survey completed by Ken Litwiller from Mennonite Central Committee.”

Helpful Report

Posted 11 months ago

Thank you for the review Ken! We appreciate the feedback on our website and are glad to hear everything went well with delivery. Enjoy!

Posted 11 months ago

“Great product. Very professional and friendly staff.”

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Posted 11 months ago

Thank you for sharing your experience!

Posted 11 months ago

“I ordered a Ditra heated floor system from WarmYourFloor. Delivery was prompt, and when I ran into an issue, customer service was very quick to help me out and rectify the problem. Will definitely use WarmYourFloor again!”

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Posted 11 months ago

Thank you for your review James! We are glad we were able to help assist with the installation. Please reach out if you need anything in the future.

Posted 11 months ago

WarmYourFloor.com is rated 4.8 based on 2,181 reviews