WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Warm Floors thermostat we bought to replace the original one that lasted for 12 years was simple to install and functions perfectly. Thank you.”

Helpful Report

Posted 10 months ago

Thank you for sharing! We are glad to hear the installation went well and the thermostat is working well.

Posted 10 months ago

“I needed a replacement thermostat and it worked well. Nothing fancy, it just works.”

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Posted 10 months ago

We are glad to her the new thermostat is working properly! Thank you for sharing Peter.

Posted 10 months ago

“Had thermostat installed and the floor works fine”

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Posted 11 months ago

Thank you for sharing Ronda. We are glad to hear everything went well during installation. Enjoy those warm floors!

Posted 10 months ago

“FAST SERVICE”

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Posted 11 months ago

Thank you for sharing about our service Lynda!

Posted 11 months ago

“After speaking with a technician I learned that Thermostats have a shelf life (mine was 17 years old). I ordered a new Thermostat for my Warm Floors. It was received very quickly and after installation, my floors are warm again”

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Posted 11 months ago

Thank you for sharing your experience Jimmie! We are glad to hear we were able to assist with a new thermostat and you are enjoying your warm floors.

Posted 11 months ago

“Fast and helpful service. New thermostat solved my problem.”

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Posted 11 months ago

We are glad to hear the new thermostat was the fix to your warm floors. Thank you for sharing Doug!

Posted 11 months ago

“Needed a replacement for the Pro control. The Command worked perfectly and plus it's easier to use than the older model. New control arrived is a couple of days.”

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Posted 11 months ago

Thank you for sharing Clara! We are glad to hear you are enjoying the updated model.

Posted 11 months ago

“We haven't installed it yet in our new build, but so far the service has been great and the product looks good.”

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Posted 11 months ago

Thank you for your review William! We are glad to hear you are happy so far with our service. Please reach out if there are any areas of concern during install.

Posted 11 months ago

“Fantastic customer service, over delivered.”

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Posted 11 months ago

Thank you Tim! We are glad we were able to assist you and that you received what you needed quickly.

Posted 11 months ago

“Speedy service!”

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Posted 11 months ago

Thank you for sharing about our speedy delivery Philip!

Posted 11 months ago

“Easy! Power off, remove broken unit, install new unit, power on, works great!”

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Posted 11 months ago

Thank you for sharing Marc! We are glad to hear it all went well. Enjoy those warm floors!

Posted 11 months ago

“Very pleased with our first time purchase from WarmYourFloor. Both the service and the product were great!”

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Posted 11 months ago

Thank you for sharing Len! We are glad we provided great service and you found the right products.

Posted 11 months ago

“Customer service was very helpful to help me figure out which thermostat we needed. The instructions were easy to follow to do our own install.”

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Posted 11 months ago

We appreciate your review Jan! Thank you for sharing about our great customer service. We are glad to help answer any questions and are glad to hear the installation was a breeze.

Posted 11 months ago

“The person we worked with with knowledgeable and courteous. He was able to help us and had the part we required in stock. My floor now works perfectly again even though we installed it 17 years ago.”

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Posted 11 months ago

Thank you for sharing Majorie! We are glad everything is working again and you can enjoy those warm floors.

Posted 11 months ago

“Great support over the phone and quick turnaround. Custom mat worked and fit perfect.”

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Posted 11 months ago

Thank you for sharing about our customer support, Jarrett! We are glad everything arrived quickly and the mat is working great.

Posted 11 months ago

“The thermostat came quickly and on time. Great communication. Works great. My old one that was 7 years old stopped working. Wintertime is when I enjoy a bathroom warm floor the most! Thanks for great service.”

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Posted 11 months ago

Thank you for sharing Robbin! We are glad to hear everything went well and you are enjoying those warm floors again.

Posted 11 months ago

“I installed the floor mats, sensor, and thermostat and I am pleased with the result. I believe that the mats will perform as I expected. After I received my order, I made several calls to your technical support during my installation and they were very helpful by providing information and by answering my questions. It is very convenient to have the Watts Home app on my phone so that I can monitor the operation and performance of the mats.”

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Posted 11 months ago

Thank you for sharing David! We are always happy to help answer questions. We are glad to hear everything was completed and is working well.

Posted 11 months ago

“What I needed..thanks!”

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Posted 11 months ago

Thank you for sharing! We are glad you were able to find what you needed.

Posted 11 months ago

“The new part worked perfect!”

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Posted 11 months ago

Thank you for sharing Mike! We are glad to hear everything is working well again.

Posted 11 months ago

“Fast, accurate shipping. Will buy there again”

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Posted 11 months ago

Thank you for sharing Russell! We are glad everything arrived quickly.

Posted 11 months ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews