WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,175 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,175 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service was excellent from my first phone to install. Web site very helpful for electrical schematics.”

Helpful Report

Posted 2 years ago

Glad we could provide the support you needed!

Posted 2 years ago

“Super easy to install and seems to be very high quality material compared to competitors mats. Only issue is that for warranty coverage it has to be installed by a professional electrician. I do all my own projects and have plenty of electrical experience. Hopefully there will be no need for a warranty claim. Highly recommend this product.”

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Posted 2 years ago

Enjoy those warm floors!

Posted 2 years ago

“Install was smooth. Works great. I highly recommend.”

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Posted 2 years ago

Alan, we are glad everything worked out well! Thanks for recommending us.

Posted 2 years ago

“Warm your Floors has one of the most helpful customer service department I have ever encountered. They assured us it would be highly unlikely we would be tearing out. Our floors are warm and inviting again.. Thanks Warm Your Floors Customer Service.”

Helpful Report

Posted 2 years ago

Thank you for the kind words! We are so glad we could help and prevented you from tearing everything out!

Posted 2 years ago

“Bought new digital thermostat to replace old version from like eight plus years ago. Very easy to install and way easier to program than old version.”

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Posted 2 years ago

Glad you like the new digital thermostat!

Posted 2 years ago

“Just installed a new floor control Delivery was quick and instructions easy to follow”

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Posted 2 years ago

Awesome! Enjoy those warm floors!

Posted 2 years ago

“too much cable was sent for the area discribed”

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Posted 2 years ago

“Quick service.”

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Posted 2 years ago

That's what we strive for! Thank you for sharing, Marcel.

Posted 2 years ago

“Once ordered, the thermostat came very quickly. Install took 20 minutes. Thank you for excellent service”

Helpful Report

Posted 2 years ago

You are most welcome, Claude!

Posted 2 years ago

“I ordered a heating cable and extra temperature probe and WYF shipped it out the same day. The prices are very competitive and the shipping was incredibly quick. I called customer support after I thought I didn't receive everything in the cable box, and when I called, I was connected directly to a human. No phone menus or other holding. It's nice to have that access to support. Support answered my question immediately and I was in the wrong. I should also mention that pre-sales responsiveness about my project was excellent. I traded several emails with the support team and they were very helpful in making my final decision for a NuHeat warming solution. Thank you!”

Helpful Report

Posted 2 years ago

We were happy to help! Please let us know if you need anything else!

Posted 2 years ago

“This was a pleasant experience. They provided easy ordering, quick shipping, and timely delivery. The thermostat was as advertised and worked perfectly. I will do business with WarmYourFloor again.”

Helpful Report

Posted 2 years ago

We are happy to hear everything went well. Please let us know if you need anything else!

Posted 2 years ago

“I upgraded a very old floor heating thermostat that had failed with this latest model and it works great. Installation and set-up couldn't have been simpler. Both units had all wiring and connections clearly labeled so the connections were a cinch. The new unit was also compatible with the mounting configuration of the old one so that it became a simple drop-in replacement.”

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Posted 2 years ago

Brain, thank you so much for sharing these details. We are glad your new thermostat is working as planned!

Posted 2 years ago

“The strapping you sell is from thr 1950's. Total garbage. You can't spray glue or nail and when yo screw it kinks. I hate the fact that I thought I could work with this...stop selling it.”

Helpful Report

Posted 2 years ago

“There were installation instructions included with the product but no operating instructions. I will install the thermostat but I don't know how to operate it.”

Helpful Report

Posted 2 years ago

Hi Deme - We apologize for the inconvenience. We find it frustrating the manufacturer does not add operating instructions. In that case, you should have received a follow-up thermostat email we put together to share the operating details. If you need us to resend, please let us know.

Posted 2 years ago

“Great product. Works as expected. Thanks!”

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Posted 2 years ago

Thank you Dorian for sharing your experience!

Posted 2 years ago

“They shipped the stuff and I got it.”

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Posted 2 years ago

Thank you for taking the time to share!

Posted 2 years ago

“Works great easy to install”

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Posted 2 years ago

We love easy installations!

Posted 2 years ago

“Product arrived on time and is working great.”

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Posted 2 years ago

Wonderful to hear!

Posted 2 years ago

“Excellent, prompt service !”

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Posted 2 years ago

Thank you for sharing!

Posted 2 years ago

“Ordering was a breeze. It took only a week to ship to us in Las Vegas, NV. Not sure on the install haven't been out in the field. The install was a breeze.”

Helpful Report

Posted 2 years ago

Please let us know if any questions arise during installation, Cris.

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,175 reviews