WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,183 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the young lady who I spoke to on the phone and who fixed my order with almost no added direction at all. She was great!”

Helpful Report

Posted 1 year ago

Thank you for sharing about our service team Austin. We appreciate your review!

Posted 1 year ago

“Company was responsive. Installation was a challenge due to the stiffness of the tightly rolled panels (mine were 15' long), and compounded by the electrical connections being preattached, which made that end of the roll heavy and unwieldy to begin with. Would be so much simpler to allow installer to clip on the wiring after stapling the panels up.”

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Posted 1 year ago

Thank you very much for the feedback, we will be sure to pass this along to our team. We appreciate the time you took to write the review Eric!

Posted 1 year ago

“Very helpful and responsive company.”

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Posted 1 year ago

Thank you for sharing about our company and your pleasant experience with us John!

Posted 1 year ago

“We love our new thermostat which replaces our old one. Easier to use and set.”

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Posted 1 year ago

Thank you for sharing Ira! We are glad to hear your new thermostat is working and you're enjoying the upgraded model.

Posted 1 year ago

“Have not installed yet. Waiting for other items to arrive.”

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Posted 1 year ago

Thank you for the review Craig! Be sure to reach out if you have any questions during installation.

Posted 1 year ago

“Product arrived quickly and we were able to get our floors up and running in only a few days!”

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Posted 1 year ago

We are so glad to hear your floors are warm again! Thank you for utilizing our fast shipping and leaving your feedback.

Posted 1 year ago

“Easy shopping and fast shipping.”

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Posted 1 year ago

Thank you John for sharing about our fast shipping and shopping on our website. We appreciate the feedback!

Posted 1 year ago

“The new thermostat is working great and easy to navigate!”

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Posted 1 year ago

We are glad to hear all is in working order again Mark. Thank you for sharing about your new thermostat!

Posted 1 year ago

“Great customer service Quick delivery Everything included in kit as promised”

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Posted 1 year ago

Great job Slavko! It looks great and we appreciate the review on your experience.

Posted 1 year ago

“Special sizes made and delivered as we needed.”

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Posted 1 year ago

We are glad to hear you received what you needed for your project. Thank you for sharing Kelly!

Posted 1 year ago

“We needed a replacement control unit. Customer service was very helpful and sent the unit quickly”

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Posted 1 year ago

Thank you for sharing Kay! We appreciate the feedback on our customer service and are glad to hear we were helpful.

Posted 1 year ago

“We love the warm floors we have in our kitchen and 2 of our bathrooms. It feels so good on our bare feet.”

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Posted 1 year ago

We are happy to hear you're enjoying the warm floors Bruce! Thank you for sharing.

Posted 1 year ago

“my order was very good and clear instructions to instll”

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Posted 1 year ago

Glad to hear the install went well Yakup! Thank you for sharing with us.

Posted 1 year ago

“Bought a new unit because we had and old out dated one. It work’s amazing and it’s nice that I can use and app to change the temp of the floor!”

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Posted 1 year ago

Enjoy those warm floors Christina! We are glad to hear an updated unit fixed the issue.

Posted 1 year ago

“Very impressed with the service and knowledge of the product”

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Posted 1 year ago

Thank you for the compliment Dan! We are proud to have served you well.

Posted 1 year ago

“Shipment arrived on time. Great Prices”

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Posted 1 year ago

Thank you for sharing Alexander! We love hearing this feedback :)

Posted 1 year ago

“Very knowledgeable and helpful, with good customer etiquette. Easy to work with.”

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Posted 1 year ago

We appreciate your review of our quality service. Thank you for sharing this with others, William!

Posted 1 year ago

“Very helpful. I placed an order and needed to return. The response was a fast efficient exchange for the proper size.”

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Posted 1 year ago

Thank you for sharing your exchange experience! We appreciate working with you to get the necessary materials to you.

Posted 1 year ago

“no thank you thanks”

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Posted 1 year ago

“The communication was fast and correct. You answered my question, pointed me to the right product and I’m back to being happy with warm feet on a cold winters morning. 😍”

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Posted 1 year ago

Thank you for your review Don! We are glad to hear your warm floors are working again.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,183 reviews