WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,176 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were great every step of the way!”

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Posted 3 years ago

Hi there - Thank you for sharing! Warm Wishes, Warm Your Floor

Posted 3 years ago

“installed same day as receiving. Working great!”

Helpful Report

Posted 3 years ago

Hi Bradley - Glad to hear all is working well! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Excellent assistance with what replacement product would work and ease of getting it orded and received quickly.”

Helpful Report

Posted 3 years ago

Hi Steve - Glad to know you could get it replaced so quickly! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Very quick turn around on my order and helpful phone tech”

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Posted 3 years ago

Hi Keith - Wonderful! Warm Wishes, Warm Your Floor

Posted 3 years ago

“I have warm floors again! I reached out and received the right advice right away. We installed our new thermostat and life is good again for our tile floors. Thanks so much for your quick response and pointing me in the right direction.”

Helpful Report

Posted 3 years ago

Hi Karla - You are so welcome! Enjoy those floors. Warm Wishes, Warm Your Floor

Posted 3 years ago

“While I am very happy with the new device and it’s scheduling capabilities, I am still annoyed about the programmed end of life of my previous device. I can understand equipment failing. I can understand warranty periods. But I am not fond of writing code that explicitly terminates the functionality of a Thermostat after 7 years. My house and heating system is built for many more. Having said so, I understand that the issue is of the manufacturer not the reseller and I hope the manufacturer gets the message and changes his philosophy on how to generate future business. The reseller itself was very responsive, answered my questions quickly accurately and shipped the replacement product in no time. I was able to replace the product myself without the need of an electrician.”

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Posted 3 years ago

“The sales person was very knowledgeable and efficient.”

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Posted 3 years ago

Hi Nikolai - Glad to hear! Thank you for sharing your experience. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Complete kit. Very flexible to the space I wanted to heat. Frequent hot glue points secure the wire and make mouser and tile process easier”

WarmYourFloor.com 5 star review on 27th March 2021

Helpful Report

Posted 3 years ago

Hi Daniel - Thank you for sharing a picture. Just seeing the wires in place makes us giddy (we're warm floor nerds)! Warm Wishes, Warm Your Floor

Posted 3 years ago

“The ordering process was fast efficient and in time. My previous experience with ordering through an electrical warehouse took weeks. My toes were warm again within a couple of dayZ thank you”

Helpful Report

Posted 3 years ago

Hi Anna - Thank you for sharing your experience! Enjoy those warm floors. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The phone order was easy. The sales agent was professional. My husband is knowledgeable enough to have installed the thermostat.”

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Posted 3 years ago

Hi Patricia - Glad to know we could make the process easy for you. Enjoy those toasty floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Very good response”

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Posted 3 years ago

Hi Donald - Thank you for sharing your experience! Warm Wishes, Warm Your Floor

Posted 3 years ago

“We love the fact that it was easy to install and works so well. Makes our cabin bathroom so warm on the feet. Thank you”

Helpful Report

Posted 3 years ago

Hi Terry - Enjoy those warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Fast shipping Rep called to make sure what I ordered was appropriate for my application. Very pleased with service.”

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Posted 3 years ago

Hi There - Glad we could help! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Excellent product selection. The design and product advise was very helpful.”

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Posted 3 years ago

Hi Frank - Glad we met your expecations. Please let us know if there is anything else we can assist with. Warm Wishes, Warm Your Floor

Posted 3 years ago

“The product was easy to install.”

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Posted 3 years ago

Hi Daniel - We sell cable guides! Feel free to call us so we can direct you to the correct product -1.866.558.3369. Best, Warm Your Floor

Posted 3 years ago

“So far this product and the support has been the absolute best I have encounerted is quite a while. I have installed the matt product. I have not hooked it up as we are not at that stage of the constuction as of yet. I am impressed with everything about this company, product, and support I have received throught the investigation and purchase. Love it!”

Helpful Report

Posted 3 years ago

Hi Jeffrey - Thank you for sharing that! We are excited for you to finish your project and enjoying the warm floors! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Shipping was faster than I expected from California to New York . Product was just as advertised.”

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Posted 3 years ago

Hi David - Glad the shipping exceed your expectations! Warm Wishes, Warm Your Floor

Posted 3 years ago

“Very knowledgeable and gave excellent service. Contact them and order directly from them, as it eliminates the middleman.”

Helpful Report

Posted 3 years ago

Hi Charlie - Thank you for sharing that! We were happy to assist. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Incredible customer/technical support. Super helpful in navigating DYI customer with heated floor options. Items were shipped same day. Amazing service!!”

Helpful Report

Posted 3 years ago

Hi Todd - Thank you for the kind words! We take pride in our amazing customer service team. Warm Wishes, Warm Your Floor

Posted 3 years ago

“Working great took a deeper box no problem thanks”

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Posted 3 years ago

Hi Robert - Thank you for sharing your experience! Warm Wishes, Warm Your Floor

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,176 reviews