WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our heated tile floor. When I remodeled the kitchen my wife didn’t want me to spend the money on it as we were already over budget. But this past December our thermostat quit working and she complained bitterly until I figured out why the floor heater wasn’t working. Needless to say, she is sold on it and so am I.”

Helpful Report

Posted 9 months ago

Thank you for sharing Chad! We are glad to hear EVERYONE is now enjoying those warm floors.

Posted 9 months ago

“Ordedered, paid and it was sent. The floor works. Great!”

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Posted 9 months ago

Thank you for sharing Tammy! We are glad to hear everything is working well.

Posted 9 months ago

“Handled issue quick & easy. Very satisfied.”

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Posted 9 months ago

Thank you for sharing your experience Walter! We are glad everything was handled appropriately and you were satisfied with our customer service.

Posted 9 months ago

“The SunStat Command is an Excellent product, easy to install (by an electrician !), and very easy to program!”

Helpful Report

Posted 9 months ago

Thank you for sharing about your new thermostat, Clarence! We are glad to hear it was installed easily and is working well.

Posted 9 months ago

“Very helpful online person. New thermostat solved the problem. Instructions could have been a bit clearer on connections but overall very impressed and very pleased by the product and help.”

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Posted 9 months ago

Thank you for sharing Stephen! We are available to answer questions with installation if you would ever need it. We are glad to hear it was installed and is working properly.

Posted 9 months ago

“Website is helpful and easy to navigate, and delivery was right on time as promised. Very satisfied.”

Helpful Report

Posted 9 months ago

Thank you for sharing Ray! We appreciate your review of our website and are glad to hear everything arrived quickly. Enjoy those warm floors!

Posted 9 months ago

“we had to switch out the thermostat. very easy as only had to pop off the fron cover”

Helpful Report

Posted 9 months ago

Thank you for sharing Andrea! We are always happy to help find the correct replacement thermostat and make sure it is working properly. Enjoy your new thermostat.

Posted 9 months ago

“Easy to order and install as well”

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Posted 9 months ago

Great to hear, John! Thank you for sharing about the ease of ordering and installation.

Posted 9 months ago

“Technical service was outstanding!!!”

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Posted 9 months ago

Thank you for sharing David! We appreciate your review on our excellent technical service.

Posted 9 months ago

“Very responsive custoner service. Answered all my questions. Delivery was prompt. Product as advertisef. Thanks!”

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Posted 9 months ago

Thank you for sharing William! We are always happy to help and are glad to hear everything went smoothly with ordering and delivery.

Posted 9 months ago

“I’d give 5 stars, but we still haven’t worked out the kinks!! It installed without too much difficulty, put floor down on top…. But have one strip that’s not heating, still trying to figure out the thermostat. Hopefully with more time & some advice from tall, we’ll have it all figured out!”

Helpful Report

Posted 9 months ago

Thank you for sharing Monica! Please feel free to reach to us with any question and troubleshooting you may have: 1-866-558-3369.

Posted 9 months ago

“Works well”

Helpful Report

Posted 9 months ago

Thank you for sharing Patti! We are glad to hear all is working well.

Posted 9 months ago

“All good!”

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Posted 9 months ago

Thank you for sharing Ben! We appreciate the review.

Posted 9 months ago

“Very fast turn around from order to delivery Order was part stock sizes and part custom sized mats. Thank you for your Fast Service”

Helpful Report

Posted 9 months ago

Thank you for sharing Thomas! We are glad to hear everything was delivered quickly with stock and custom items ordered. Enjoy those warm floors!

Posted 9 months ago

“Awesome process.”

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Posted 9 months ago

Thank you for sharing Mike! We appreciate your review.

Posted 9 months ago

“The order arrived very quickly and was what was ordered. Thank you!”

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Posted 9 months ago

Thank you for sharing Jeffrey! We are happy to hear everything arrived quickly and correctly.

Posted 9 months ago

“Handled my inquiry about a failed thermostat knowledgeably and quickly. I received a replacement (not under warranty) in just a few days.”

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Posted 9 months ago

Thank you for sharing your experience Judy! We are glad to help with any questions. Thank your calling in to us.

Posted 9 months ago

“Customer service was very helpful and took their time to help me with my decision”

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Posted 9 months ago

Thank you for sharing Stuart! We are always glad to help with any questions. Thank you for calling in.

Posted 9 months ago

“Needed thermostat was deliverded promptly and came with entire socket etc. and good instructions. I really needed just the thermostat but I would rather have more than I need than not enough to make the repairs. I wish the thermostat could be purchased seperately as you do have to replace them after a few years.”

Helpful Report

Posted 9 months ago

Thank you for your feedback Paul. We will be sure to pass that along to our team. We are glad to hear the thermostat was what you needed and enjoy those warm floors!

Posted 9 months ago

“thank you so much for your assistance with my recent order. i really appreciate just how easy it is to work with your company. the attention and kkindness to your customers is exemplary. the first delivery never made it, the second was delivered quickly. the missed delivery the first time was because someone took packages from the secure mail box”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience Caroline. Even with the unfortunate incident, we are glad we were able to support you and correct the order.

Posted 9 months ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews