WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,179 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a replacement for a failing 9-year old NuHeat Solo thermostat. Installation was straight-forward. I like the display and the new thermostat is easier to program.”

Helpful Report

Posted 5 years ago

Hi Dave - We are happy to hear your new NuHeat Thermostat is up and running! Please feel free to reach out if you have any questions. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Very satisfied”

Helpful Report

Posted 5 years ago

Hi James - We are happy to hear! Thank you for your feedback, we greatly appreciate it. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

Helpful Report

Posted 5 years ago

Hi Craig - Thanks for your enthusiasm! Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“I have ordered from WarmYourFloor for two projects, and both times I've had a positive experience. Definitely recommend.”

Helpful Report

Posted 5 years ago

Hi Dana - Thank you for coming back so we could serve you once again! Thank you for kind words and recommendation. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“I was very pleased with the service !”

Helpful Report

Posted 5 years ago

Hi Gregg - We are happy to hear you worked with our warm floor experts! Please let us know if we can assist you further. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Thanks for good materials”

Helpful Report

Posted 5 years ago

Hi Pavlo - You are very welcome! Please let us know if we can help with anything else! Warm Wishes, Warm Your Floor Team

Posted 5 years ago

Hi Pavlo - You are most welcome! Please let us know if we can help further. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“delivery showed up as promised, on time. very helpful on the phone”

Helpful Report

Posted 5 years ago

Hi Customer - Glad to hear you worked with our warm floor experts! Thank you for your feedback. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Order process was easy and quick. Good on delivery too. BUT - since building the house in 2007, we have had two thermostat failures. That's not so good.”

Helpful Report

Posted 5 years ago

Hi Charles, We appreciate your feedback. Most thermostat issues can be resolved by simply resetting the breaker to the system. If you continue to have issues, we offer great troubleshooting support as well. Give us a call at 866-558-3369. Thank you!

Posted 5 years ago

“Works Great”

Helpful Report

Posted 5 years ago

Hi Customer - Glad to hear the product you order is working great! Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Fast and free shipping along with a pretty good price.”

Helpful Report

Posted 5 years ago

Hi Wayne - We are happy to hear you were able to take advantage of our free shipping! Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“instructions and supplies in one simple kit to facilitate repairs necessary to put floor heat back in service”

Helpful Report

Posted 5 years ago

Hi Thomas - Kits are our favorite! We are glad you found it simple and your floor heat is back in service. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Quick and professional”

Helpful Report

Posted 5 years ago

Hi Kenneth - Exactly what we strive to do. Thank you for your feedback! Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“I love your product. But I bought a unit that is Wi-Fi accessible, and it does not interact with our mesh Wi-Fi network. Nowhere on the packaging was that noted. I could’ve saved some money had I gotten the non-Wi-Fi unit. Other than that, I’m very happy.”

Helpful Report

Posted 5 years ago

Hi Steve, We appreciate your feedback. The Wi-Fi thermostat will work with any Wi-Fi network if you download the manufacturer's associated mobile app and register the device. If you have any questions please feel free to contact us at 866-558-3369.

Posted 5 years ago

“Very quick delivery time, i ordered in the afternoon and the items were delivered the very next day. Excellent service.”

Helpful Report

Posted 5 years ago

Hi David - We love when packages arrive the next day! Thank you for your feedback. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Excellent service and fast shpping”

Helpful Report

Posted 5 years ago

Hi Mark - We are happy to hear you were happy with service and shipping! Please let us know if you have any questions. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Ordered a new thermostat. Online ordering was quick and easy, delivery was prompt and installation was a no brainer. Overall a really good experience.”

Helpful Report

Posted 5 years ago

Hi James - We hope you are loving your new thermostat -- we bet your floors are happy and warm! Great to hear installation went smoothly. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Great product, fast delivery, friendly competent sales advisors”

Helpful Report

Posted 5 years ago

Hi Larry - Thank you for your feedback! We love helping customers just like you and making sure they get their product quickly. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“Great service- They know their business”

Helpful Report

Posted 5 years ago

Hi Jude - Thank you so much for your feedback! We pride ourselves in knowing our products and glad it shines through. Please let us know if there is anything else we can assist with. Warm Wishes, Warm Your Floor Team

Posted 5 years ago

“My original thermostat failed after about 5 years. I went to their website to understand my options and then called to confirm my thoughts about what to replace it with. The person I spoke with was very knowledgeable and pointed me to the correct, upgraded replacement thermostat. She even matched the slightly lower price it was being sold for on Amazon. It arrived in just a few days, was an easy installation and is working fine.”

Helpful Report

Posted 5 years ago

Thank you for the feedback! We are happy that you were able to get the best thermostat at the right price for your system! We are always here to help!

Posted 5 years ago

“very fast service, it would be nice to have marks on the wire at say 25 foot intervals.”

Helpful Report

Posted 5 years ago

Thank you for your feedback, Herb! That is a great idea about the 25-foot intervals. We will be sure to give that feedback to our manufacturers!

Posted 5 years ago

WarmYourFloor.com is rated 4.8 based on 2,179 reviews