Warrantywise Reviews

Name: Warrantywise
Rating: 3.00

3.0 Rating 411 Reviews

51 %

of reviewers recommend Warrantywise

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3.0

Based on 411 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely poor company never pay out total scammers avoid avoid avoid”

Helpful Report

Posted 10 months ago

“They are unhelpful and unreliable. They didn't even reimburse the full amount I spent on my repairs. Never will I use them again!”

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Posted 10 months ago

“Terrible company who won’t pay out they will make any excuse not to pay out avoid at all costs b locke”

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Posted 10 months ago

“Warranty not so wise , bought a car it had 2 issues and neither were covered, the repair phone line is always hard to get to without a long wait, the delay in finding out I wasn't actually covered was 5 weeks!!!! which is the reason for 1 star , not worth having so don't extend the cover because they will certainly get hold of you when selling the extension”

Helpful Report

Posted 10 months ago

“If you like throwing money away then take out a plan with warranty wise, no garage will work with them, trust me I’ve tried, I was then contacted asking if I’d like to extend said warranty, I explained how no garage will take the work when warranty wise is the provider, the guy on the phone said that warranty wise should find a garage for me to work with, funny that because when I called warrantywise explaining to them that no garage would take on the work they said I have to find my own garage, make it make sense, so you’ve been warned stay clear!!!”

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Posted 10 months ago

“Do not use this warranty company There are an absolute joke they takes people's money and when you have a repair to get fixed they do not pay for it they are well knowing for it most garages will not even touch them as they never pay out?they should be prosecuted for it”

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Posted 10 months ago

“I do not recommend anyone to pay money for nothing! I took out the insurance policy 9 months ago and when the head gasket failed, their answer was that the car is too old for them to cover the repairs! But they didn't say that 9 months ago, so not even a year had passed! Then they didn't consider the car too old! I would have liked to read the reviews before, but I didn't. And I think that for any failure, they will find an answer not to pay. Be careful when you take out the insurance.”

Helpful Report

Posted 11 months ago

“This is the worst company I have ever dealt with. They do not help you when you need a repair on your car. They turn around and say it's not covered by your warranty, which is a lie. You are scammers. People should avoid this company at all costs.”

Helpful Report

Posted 11 months ago

“Hi, maybe some people consider my opinion wrong, but I think this company is useless. I say this because I bought a car directly from the dealer that came with a one-year warranty (Warrantywise) and only after a few days I noticed a problem (valve clearance) I also took the car to a similar but local dealer and after diagnosis they came to the conclusion that 4 tappet valves need to be changed against the sum of £602 which includes diagnosis, parts and labor which the warranty refuses to pay”

Helpful Report

Posted 11 months ago

“Avoid this warranty provider at all costs. I recently purchased a vehicle and this warranty and I can honestly say it is a waste of money. My first claim was rejected on the grounds of it not being covered. It was clearly covered in the warranty booklet. They used a technicality of it being a BMW additional part (obviously not listed) to try and get out of this claim. The garage where I purchased the car upgraded the warranty at the cost of, I believe, a 1000 pounds (total 2600) to platinum. They then, eventually (after me having to hire a car). The next claim, baring in mind it was on covers everything platinum) they came back with it was a result of manifest (meaning use of the car). This (over a period of many weeks and more car hire) resulted in in eventually being fixed. predominantly on the garage thretening to withdrawal business from them. I subsequnetly tried to cancel and they obliged after many many unreturned calls with an email saying "we have cancelled the policy and you will recieve no money back'. Absolutely shocking customer service and warranty. Ignore the so called positive reviews and focus on the negative ones as I am sure these are more accurate of REAL customer experience. If you are looking for a warranty LOOK ELSEWHERE. NOT ONLY DOES THIS WARRANTY CHALLENGE EVERYTHING CLAIM YOU WILL MAKE, BUT YOU ONLY GET THE COUTESSY CAR FOR THE TIME IN REPAIR. THAT IS WHEN THE MECANIC IS WORKING ON IT. NOT BEFORE. NOT UNTIL COLLECTION. THE X AMOUNT OF HOURS THEY WORK ON THE CAR. AGAIN, USELESS.”

Helpful Report

Posted 11 months ago

“Don't waste your money absolutely totally and utterly a rip off they won't fix you car just take your hard earned money”

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Posted 11 months ago

“A month after purchasing my porsche from invictus motors I had the turbo charger fail after covering around 200mile . The gold warranty isn't worth the paper it's written on as took 4 months to get them to pay not even half the repair bill. Apparently they lost my details and could contact me. How convenient. I think this place is fine if u own a car worth up to 5000 pounds anything else forget it.”

Helpful Report

Posted 1 year ago

“So they took my money and did everything they could not to pay out. My van needs work done to it but they want me to pay the garage to take out the engine for further inspections all ready out of pocket didn’t even supply hire car , and I have premium cover not worth the paper it’s written on please avoid go somewhere else”

Helpful Report

Posted 1 year ago

“Terrible company! Been paying for 2 years never claimed . Turbo has done on the car and the refuse to pay up! Then want to charge me £50 for cancellation!!! Avoid this company!”

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Posted 1 year ago

“Beware...don't use this product company will avoid paying out at all cost. Worthless product.”

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Posted 1 year ago

“Bought a used car and got the silver package warrenty for 3 month with car. 3 days later car had a problem with a metrical part. Called warranty wise about this and did not want to know saying electrical faults was not on the liver plan. But I know this is wrong as my father is a solicitor and looked into this. This company likes saying NO quit a lot”

Helpful Report

Posted 1 year ago

“Currently in a battle over a premature failure of bearings in my cars turbo. Continually refusing to pay out even with my mechanic stating categorically this is a premature failure they keep trying to say there must have been an oil leak. My mechanic has very clearly told them there was no leak. Slippery business, very shady. I've emailed Watchdog but also interestingly enough, for anyone on here to follow up with via ombudsman or court. I've found a job advert for their 'Technicians' role. The job of dealing with looking over the mechanics report and deciding if the repair goes ahead. The vacancy specifically states, "no mechanical knowledge required" * I've attached the screenshot, along with another one from a Facebook sponsored ad with Edd China. In the comments someone asked what he has to do with the company. I've screenshot the conversation where Warrantywise state he is " contracted by us to act as our final arbiter in claims. If you are dissatisfied you can speak to Edd directly about your repair." Quite a thing to divulge, so obviously I contacted Edd via his Facebook page as Warrantywise conveniently don't give a contact address. I'll update if he responds. However, if anyone is interested, BBC Watchdog are very interested in the dealings of this company. Email them your story. Good luck all. Rachel”

Warrantywise 1 star review on 17th March 2024

Helpful Report

Posted 1 year ago

“Cowboys they won't pay quick to take your money do not use promise you the world when you take cover in reality there always plotting excuses why they won't pay out itsnearly caused me suicide my bill came in at over 1000 pounds and they say this isn't covered that isn't covered but it is my timing belt with is covered which caused the problems with the crank pullies ect please people keep away from this company you have been warned”

Helpful Report

Posted 1 year ago

“Warranty wise Criminals, taken them through the small claims court got a judgment issued for the full amount which I payed to get my Ferrari fixed £9999. Next stage high court enforcement bailiff's I took out the gold cover with all the misleading sales from warranty wise customer services. Paid for a truly independent engineer’s report which gave my the evidence in court to prove they are criminals.”

Helpful Report

Posted 1 year ago

“ANY POTENTIAL NEW CUSTOMER PLEASE BE AWARE!! ANY SUBSTANSTIAL CLAIMS WILL NEVER BE PAID OUT UNDER ANY CIRCUMSTANCES, WARRANTY WISE ARE A COMPLETE SCAM AND CON FROM FRAUDULENT SALES TACTICS ON THE POLICY – YES THE SALESMAN WILL SAY IT DOESNT MATTER ABOUT CARS PAST HISTORY AND THAT YOU ARE FULLY COVERED AND PROTECTED FOR EVERYTHING UNTIL YOU GO TO CLAIM – THATS WHEN YOU GET TOLD YOUR CAR WASNT PREVIOUSLY MAINTAINED TO DEALER SPECIFICTIONS – EVEN WHEN YOU CAN PROVE ONLINE THAT IT WAS – LANDROVER WEBSITE HAS GREAT ONLINE RECORDS – I TRIED TO MAKE A CLAIM FOR A TRANSFER BOX THAT WAS CLEARLY LISTED ON MY GOLD POLICY (£2K POLICY) – FIRST THEY CLAM IT WASNT SERVICED WAY BACK IN 2019 WHEN I ONLY HAD THE CAR 6 MONTHS FROM JUNE 23 - HOWEVER ONLINE RR RECORDS PROVE IT WAS – THEY THEN SAY THEY WILL SEND AN “INDEPENDENT ENGINEER” ACE ENGINEERS – NOT INDEPENDENT AT ALL AND ARE PAID TO DO WHAT WARRANTYWISE TELL THEM – THEY THEN SAY YOU NEED TO PAY TO GET THE SEALED UNIT THAT YOU CAN NOT BUY INTERNALS FOR REMOVED AND TAKEN APART BEFORE THEY WILL CONSIDER ANYTHING – THIS COSTING YOU HUNDREDS OF POUNDS IN WASTED GARAGE RAMP AND LABOUR COSTS – THIS IS EVEN AFTER A RR SPECIALIST WHO HAS TAKEN A LOT OF TIME TO DO A FULL REPORT SHOWING THEM VIDEOS & PICS OF THE FAULT INCLUDING OIL SAMPLES – ITS A COMPLETE DELAYING TACTIC KNOWING NOBODY COULD EVER AFFORD TO BE ABLE TO PUT OUT ALL THE PERSONAL EXPENSE ALSO KNOWING GARAGES WOULD NOT DO THAT AS THE UNIT NEEDS TO BE REPLACED IN ITS ENTIRITY. THEY GET THEIR ADMIN DEPT TO HAND OUT FREE AMAZON VOUCHERS FOR ANY GOOD REVIEWS LEFT – LOOK AT THE GOOD REVIEWS THAT APPEAR ALL FOR ADMIN PURPOSES – TRY FIND A GOOD REVIEW LEFT FOR A £3.5K TRANSFER BOX OR ENGINE OR ANYTHING OF ANY VALUE THAT HAS WENT FAULTY ON A CAR ? YOU WONT FIND A GOOD REVIEW BECAUSE THIS SCAM COMPANY HAS NEVER AND WILL NEVER PAY OUT FOR THAT – WHEN YOU CALL THE MOTORING OMBUDSMAN YOU ARE MADE AWARE THAT THEY ARE NOT ACREDITED MEMBERS THEREFOR YOUR ONLY ROUTE IS COURT - THEY CLAIM EDD CHINA IS THE ARBITER AND YOU CAN EMAIL HIM ANY FINAL LAST RESORT COMPLAINTS – WHAT ALOT OF NONESENSE – YOU HAVE MORE CHANCE GETTING A RESPONSE FROM EDD’S DOG.....DONT MAKE THE MISTAKE I MADE, WEEKS AND WEEKS OF LIES AND DECEIPT FROM WARRANTYWISE CAUSING SO MUCH STRESS ......SAVE YOUR PAYMENTS AND PUT THEM TOWARDS YOUR REPAIRS OR FIND A DECENT WARRANTY COMPANY WHO LIVES UP TO WHAT THEY SAY THEY WILL ............YOU HAVE BEEN WARNED !!”

Helpful Report

Posted 1 year ago

Warrantywise is rated 3.0 based on 411 reviews