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Warrantywise Reviews

3.0 Rating 412 Reviews
51 %
of reviewers recommend Warrantywise
3.0
Based on 412 reviews
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Anonymous
Anonymous  // 01/01/2019
I phoned today as there was a problem with my payment, due to my card having been updated. Sue Durkin, as always was very polite and professional and the new details replaced the outdated ones. In all the transaction was easy, efficient and very pleasant. Thank you so much.
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Posted 1 year ago
Scam refused a claim on brake caliphaer I was told policy covers all parts and all faults
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Posted 1 year ago
First time of using and it would seem they are a very expensive joke. Vehicle developed braking / traction faults - diagnosed as faulty abs sensor, whilst on diagnostics a faulty auxiliary heat/coolant circulation pump was also diagnosed. Report and claim was submitted. Only a partial settlement was offered. I phoned them to be told they only pay 50% of claims and a Warrantywise "Technician" doesn't believe the faulty ABS sensor is "consequential" of the pump failure therefore claim is not being paid in full! I queried 50% and "consequential" also commented it doesn't take a technician to realise these are two totally separate faults - never the less they are diagnosed faults. After asking several times to speak to a technician or a manager the line went dead.
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Posted 1 year ago
Avoid Warrantywise great when taking your money but different story when you need to claim rude and unhelpful staff waste of money they claim they did not receive my mileage photo took my money and did not activate my plan never told me AVOID
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Posted 1 year ago
absolute scam....... I've had 4 repairs rejected, They sell you the dream that all is covered only to throw T&Cs at you saying the specific item is not covered or its wear and tear. Please save your money aside for any repairs rather than giving it to these scammers
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Posted 1 year ago
Avoid, they will take your money after giving false promises BUT when it comes to a claim, they state its not covered and will throw all terminologyat you. I have checked with a few family members and friends and all have said the same thing. Avoid and use someone else. warranty wise staff are Rude, they have no customer service skills, they hang up mid-conversation too, plus fail to pay out on anything. even the garages who do the repairs have said you should AVOID them when i have mentioned warrantywise to them! 🤯
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Posted 2 years ago
Be very careful when taking out cover with , especially if provided with a second hand car. On many of the cover plans there is a list of items they will consider repairing and if not on the list it is an automatic no. For example a radiator fan is not included, so a fundamental part of the car which is faulty and causing the car to overheat is not covered. I would use this company with caution.
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Posted 2 years ago
Fake reviews -DO NOT TAKE A POLICY OUT WITH THIS COMPANY. IT IS A SCAM. The only way to get your money back is to write to Quentin Wilson directly by visiting his LinkedIn page.
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Posted 2 years ago
DO NOT USE THIS COMPANY . Please read the reviews on different platforms. They are terrible. They will take your money but not pay out a valid claim. My claim is valid with 2 glow plugs being replaced out of 4 and they are still declining the repair… im suing them as i have the evidence when you pop my bonet If you have a policy i would recomend canceling it before you waste another penny
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Posted 2 years ago
Refuse things such as brake pads despite having to be refitted due to damaged brake calipers. They are a careless company, and make it difficult to get a claim as well. STEER WELL AWAY!
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Posted 2 years ago
I understood that the policy would give me peace of mind and cover faults that existed from purchase. Instead they refuse claim based on small print exclusions. What a scam company, I will be following up with trading standards
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Posted 2 years ago
I found my whole experience with warrantywise a pleasure. They make the process very easy and clear to follow. My car broke down on 30th December late afternoon. An emergency service was sent out to my home. They helped get the vehicle to a vat registered garage who diagnosed a starter motor problem. Warrantywise gave clear instructions of how to proceed. My car was repaired with full coverage by Warrantywise. I want to thank them for a very good and honest service meeting what was stated in my plan. 5 stars from me
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Posted 2 years ago
I called today for something quite simple, namely to update my payment details. The call was handled by Sue, who dealt with the matter efficiently and politely.
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Posted 2 years ago
Jayne was super amazing today and helped rectify an issue on my behalf when I hadn’t realised my bank card had been changed. Thank you for being efficient and being super thorough
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Posted 2 years ago
Jayne was super helpful with a payment issue. I didn’t understand why my card wasn’t working but Jayne was super thorough and identified the issue. Super supportive member of staff. Thank you.
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Posted 2 years ago
Rang warranty wise this morning and I must say that I was very impressed with Sue Durkin answering the mine so quickly. She was very helpful in solving my issues. First class service as always. Thank you.
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Posted 2 years ago
Not worth the paper it's printed on - since purchasing the warranty all they've done is weasel their way out of covering items through clauses and small print. I've now incurred over ÂŁ5k of costs for repairs on my vehicle, specifically what I brought an extended warranty to avoid.
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Posted 2 years ago
After a few admin problems setting up the warranty matters were quickly resolved after speaking to Marie Horsfield. She did what she said she would do without delay.
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Posted 2 years ago
Very professional, friendly and accommodating when setting up. Aspen in Sales was a star, especially as I was abroad and communication was tricky. Thank you.
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Posted 2 years ago
Very professional and helpful service from Angela Birtwistle, thank you Angela. Would recommend this operation.
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Posted 2 years ago
Warrantywise is rated 3.0 based on 412 reviews