Warrantywise Reviews

Name: Warrantywise
Rating: 3.03

3.0 Rating 405 Reviews

52 %

of reviewers recommend Warrantywise

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3.0

Based on 405 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ask to leave them a review soon as you get into the policy to bulk there 5 star reviews up. There is loads of fine print to get out of paying a repair, they’ll do absolutely anything. Very dishonest company. Most garages in the UK refuse to work with warranty wise, so much so they have had to hire a 3rd party company to help find willing garages. Stay away folks, they will not repair your car!!”

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Posted 5 months ago

“They use the excuse that don't cover multiple repairs for not cover a repair included in the policy. However they didn't explain this issue in advance, waiting until the workshop has already sent them the estimated repairing cost. Absolute waste of time and money”

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Posted 5 months ago

“Had to give 1 star to be able to write a review. Avoid avoid avoid !!!! Bunch of absolute conning sisters!”

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Posted 5 months ago

“Stay a way from them , they are just taking money from you”

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Posted 5 months ago

“Complete rip off , avoid avoid at all cost , will have my day in court with warranty wise, complete scammers !!!!! !!!!!!! Will not be trading for much longer!!!!”

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Posted 5 months ago

“DO NOT BE FOOLED. These plans are an absolute waste of money. Halfords assessed that my car had a range of issues including shock absorbers, brake callipers and brake discs, all of which are covered on the Gold Plan. Warrantywise simply said that all of the issues were due to worn parts and refused the lot. Not entirely sure how any car parts that aren’t brand new could be considered NOT to be worn. Should have known. I’ve since heard from 2 colleagues saying they had been refused by Warrantywise for work they were sure would be covered in their plans. Glorified insurance company. Insurance companies do not like paying up. DO NOT BUY!”

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Posted 6 months ago

“Do not buy any service from warrantywise company because this extended warranty company lie to people don't believe what he say . If you claim any repair on your policy he drug you every where end if you supply what he want he declined your claim because he don't like to paying repair or any claim my repairing limit is maximum £6435 but he not pay my car 2 front disc worn and caliper £664 he make millions excuses to not paying. Any body ask me prof of this situation I have proper proofing I love to send any one thanks Fermando Rodregues.”

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Posted 6 months ago

“Warrantywise company liar beacuse they want to pay customer repair and they not belive any dealership or mechanic diagnostic report he want to customer send fault or repair report then he is technician look at the report after make million of reason to declined your repair this is sample Hyundai serviced my car and give me fault report to must be repair done with video recording warrantywise say we don't accept Hyundai report I send Kwik fit estimate he say we don't cover brake fluid and brake pad simplely warrantywise company scamming customer and customer valuable time because warrantywise don't want to pay. This is my car report from Hyundai and warrantywise technician not belive I don't need to change my brake disc and brake calliper because warrantywise technician is best in the world he knows everything that's why. https://edyx.co/JdgY8H1”

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Posted 6 months ago

“Having the same problems with WW .Was sold a follow on policy after being bombarded by their sales team with calls ,emails ect. Recently had to claim for a Thermostat which is 1 hour work and needs 4 lts of Antifreeze . WW will only pay for 30 minutes Labour and 1 lt of Antifreeze which is under the recommendations of the manufacturer .They are not interested when you use esculations so now going to the Trading Standards .”

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Posted 6 months ago

“Awful service. Takes weeks just to get a car in for inspection. It's useless if if takes months to get your car fixed!”

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Posted 6 months ago

“MIS-SELLING AVOID AVOID AVOID AVOID AVOID Biggest mistake of my life buying a warranty with this company. Cant believe I was so naive and believed what the sales guy was saying. I bought a 06/60 policy with level 3 labour for £1350, the sales guy convinced me to go for the level 3 cover so that I can take the car to a main dealer without worrying. Lo and behold I take the car to vauxhall who put in a repair request and they telling me the parts need to be bought from euro carparts and that the job will take 0.2 hours instead of 1.2 hours. What is the point of taking the car to a main dealer if they are going to dictate how they want the job done. Absolutely shocking company. They sell you a dream and you end up with a nightmare. The best bit is that they hide all your comments on social media, wonder why? Something to hide me thinks? They talk about transparency but dont know the meaning of the word. Also all these fake 5 star reviews need to be investigated I find it hard to believe they are genuine. Need to be investigated for mis-selling.”

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Posted 6 months ago

“The experience with WarrantyWise leaves me feeling cheated. Only when coming to make a claim and/or cancel the policy do you get told of multiple restrictions and limitations that were not made clean on taking out the policy. eg. I added the 'ev package' to my car only to find out a single claim cant exceed £1k - good luck replacing your battery for £1k. They will excuse hiding this information by telling you its in their terms and conditions, but who is going to get their lawyer to read this before taking out a policy... This should be made clear in the initial sales call and judging by previous reviews I am not the only one who feels this way.”

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Posted 6 months ago

“Don’t waste your money with Warranty Wise. I’ve learned the hard way. Warranty Wise are great at selling policies but ever better at not paying out on claims…. They promise they are different to other insurances and will always look after you- but once the policy is sold they give the run around for any claim. and be warned - you beteer have the complete car service history or they wont pay. I have full history and they still didnt pay!”

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Posted 7 months ago

“They told me what I wanted to hear over the phone [it’s going to be exactly the same warranty as what your manufacturers warranty was] I took this for granted but after two months a front sensor failed also a rear tailligate damper failed they told me I had to pay for a premium up front and they wouldn’t cover the rear tailgate damper as I had only taken out the policy two months ago. Don’t go near this company run like this is carrying the plague Also I’d tried to cancel the policy 3 weeks prior to making a claim I was held in a queue for over an hour on the phone and didn’t get through so I sent them an email via their service desk they never replied so after they declined my claim I just had to phone my bank and cancel any further payments.”

Helpful Report

Posted 7 months ago

“My car, a BMW F10, was 11 years old with over 102,000 miles when I contacted Warrantywise for a warranty policy last year (April 2023), trusting their claim to be the "UK #1 Warranty provider". They sold me a warranty specifically for older, high-mileage cars. When they asked for proof of mileage, I sent them photos of the dash showing over 102,000 miles. However, when my rear differential failed (the most mechanical part of the car), they denied my claim albeit being explicitly listed under "items included" in their policy, citing "wear and tear" and that "we cannot assess wear and tear for cars over 100k miles or 10years old" – the very reason I purchased the warranty! I believe this is a clear misselling of a financial product I was paying £85 a month for (over £1200 premium). Given their unfair, unacceptable decision, I requested a callback to cancel my policy. To add insult to injury, they canceled my policy without my permission after I requested a callback before canceling my policy when I missed a call from them (at 1629 GMT today). I have sent their Escalations team an email, and will take them to Financial Ombudsman and Trading Standards if they do not resolve the issue. This feels like a scam. This is deceptive and unethical business practice. Do not trust WarrantyWise with your hard-earned money. Avoid at all costs.”

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Posted 7 months ago

“Absolutely poor company never pay out total scammers avoid avoid avoid”

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Posted 7 months ago

“They are unhelpful and unreliable. They didn't even reimburse the full amount I spent on my repairs. Never will I use them again!”

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Posted 7 months ago

“Terrible company who won’t pay out they will make any excuse not to pay out avoid at all costs b locke”

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Posted 7 months ago

“Warranty not so wise , bought a car it had 2 issues and neither were covered, the repair phone line is always hard to get to without a long wait, the delay in finding out I wasn't actually covered was 5 weeks!!!! which is the reason for 1 star , not worth having so don't extend the cover because they will certainly get hold of you when selling the extension”

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Posted 7 months ago

“If you like throwing money away then take out a plan with warranty wise, no garage will work with them, trust me I’ve tried, I was then contacted asking if I’d like to extend said warranty, I explained how no garage will take the work when warranty wise is the provider, the guy on the phone said that warranty wise should find a garage for me to work with, funny that because when I called warrantywise explaining to them that no garage would take on the work they said I have to find my own garage, make it make sense, so you’ve been warned stay clear!!!”

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Posted 7 months ago

Warrantywise is rated 3.0 based on 405 reviews