Warrantywise Reviews

Name: Warrantywise
Rating: 3.00

3.0 Rating 411 Reviews

51 %

of reviewers recommend Warrantywise

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3.0

Based on 411 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Misleading and fraudulent company 1. Misleading Information: I was misled and given false information regarding coverage for the alternator and wear and tear under the warranty plan. 2. Fraudulent Practices: Allegations of fraudulent practices and misrepresentation by Warrantywise have caused significant anxiety and distress to the customer. 3. Breach of Customer Trust: The lack of transparency and integrity in the sales process has eroded customer trust and confidence in Warrantywise. Do not buy or waste your money I recorded all the calls and I was told different scam company if they change there mind with the decision I may change my thoughts policy 13690936”

Warrantywise 1 star review on 2nd September 2024

Helpful Report

Posted 7 months ago

“If you are thinking of signing up then DON'T If you are thinking of signing up then don't it's a scam. They will always find an excuse to not cover anything you need covered even if it's included in your plan. Fault on my car has been confirmed by 2 different garages (including main dealer garage) but Warrantywise team still knew better. Faulty part was listed in my plan as something they'd cover but they just said their terms are too lose to legally apply, you'll end up paying for months of cover and then suddenly when you need them, they will just decline your claim. If you would have to follow any advice from this fantastic company experts you would need to keep going with the faulty bits until breakdown on the side of the road. No way this 5 stars reviews are genuine.”

Helpful Report

Posted 7 months ago

“I took out a warranty with warrantywise,on the advert it stated the potential cost of repairs to a variety of vehicles! The one that caught my attention was Porsche Macan transfer case! I have a Macan so went ahead with the warranty at around £900.00 for peace of mind. 10 months in and after only 4000 miles the transfer case failed. So I informed warrantywise and was told to get the car checked and scanned at a vat registered garage and send the results to them ,also send the service history.i had to do a 120 mile round trip plus pay £150 for the exam. The next thing I heard from Warrantywise was that this was a common problem with the Macan and therefore not covered!! The estimate was £4600.00 and they flatly refuse to pay anything towards it!! So if you are thinking of buying a warranty for peace of mind please think again!! Put the money in the bank instead!!!! .”

Helpful Report

Posted 7 months ago

“I found out my partner had taken an GOLD policy when she bought her Nissan after 10 months!! GOLD policy she said, her car needed repairs inc handbrake cable, tie rod, air con and bottom arm drivers side. She called them up remember she was sold a GOLD policy, told hey it’ll cover you. WRONG and there we go, 11 month £69 payments up in smoke. She’s ended Sarranty Wise now but AVOID save your hard earned money in a Starling account for rainy days. This is daylight robbery and I’m fuming. If I could give -5 I would. Ahhhhh”

Helpful Report

Posted 7 months ago

“Absolute scammers!!! AVOID !! The plans look good until you try and claim under them. One word they didn’t like on my claim form and that was it rejected my claim and wouldn’t even consider it. You would be better off saving every month and using a money pot then wasting a penny on them. The quicker this company is shut down the better!!”

Helpful Report

Posted 7 months ago

“Ask to leave them a review soon as you get into the policy to bulk there 5 star reviews up. There is loads of fine print to get out of paying a repair, they’ll do absolutely anything. Very dishonest company. Most garages in the UK refuse to work with warranty wise, so much so they have had to hire a 3rd party company to help find willing garages. Stay away folks, they will not repair your car!!”

Helpful Report

Posted 8 months ago

“They use the excuse that don't cover multiple repairs for not cover a repair included in the policy. However they didn't explain this issue in advance, waiting until the workshop has already sent them the estimated repairing cost. Absolute waste of time and money”

Helpful Report

Posted 8 months ago

“Had to give 1 star to be able to write a review. Avoid avoid avoid !!!! Bunch of absolute conning sisters!”

Helpful Report

Posted 8 months ago

“Stay a way from them , they are just taking money from you”

Helpful Report

Posted 8 months ago

“Complete rip off , avoid avoid at all cost , will have my day in court with warranty wise, complete scammers !!!!! !!!!!!! Will not be trading for much longer!!!!”

Helpful Report

Posted 8 months ago

“DO NOT BE FOOLED. These plans are an absolute waste of money. Halfords assessed that my car had a range of issues including shock absorbers, brake callipers and brake discs, all of which are covered on the Gold Plan. Warrantywise simply said that all of the issues were due to worn parts and refused the lot. Not entirely sure how any car parts that aren’t brand new could be considered NOT to be worn. Should have known. I’ve since heard from 2 colleagues saying they had been refused by Warrantywise for work they were sure would be covered in their plans. Glorified insurance company. Insurance companies do not like paying up. DO NOT BUY!”

Helpful Report

Posted 9 months ago

“Do not buy any service from warrantywise company because this extended warranty company lie to people don't believe what he say . If you claim any repair on your policy he drug you every where end if you supply what he want he declined your claim because he don't like to paying repair or any claim my repairing limit is maximum £6435 but he not pay my car 2 front disc worn and caliper £664 he make millions excuses to not paying. Any body ask me prof of this situation I have proper proofing I love to send any one thanks Fermando Rodregues.”

Helpful Report

Posted 9 months ago

“Warrantywise company liar beacuse they want to pay customer repair and they not belive any dealership or mechanic diagnostic report he want to customer send fault or repair report then he is technician look at the report after make million of reason to declined your repair this is sample Hyundai serviced my car and give me fault report to must be repair done with video recording warrantywise say we don't accept Hyundai report I send Kwik fit estimate he say we don't cover brake fluid and brake pad simplely warrantywise company scamming customer and customer valuable time because warrantywise don't want to pay. This is my car report from Hyundai and warrantywise technician not belive I don't need to change my brake disc and brake calliper because warrantywise technician is best in the world he knows everything that's why. https://edyx.co/JdgY8H1”

Helpful Report

Posted 9 months ago

“Having the same problems with WW .Was sold a follow on policy after being bombarded by their sales team with calls ,emails ect. Recently had to claim for a Thermostat which is 1 hour work and needs 4 lts of Antifreeze . WW will only pay for 30 minutes Labour and 1 lt of Antifreeze which is under the recommendations of the manufacturer .They are not interested when you use esculations so now going to the Trading Standards .”

Helpful Report

Posted 9 months ago

“Awful service. Takes weeks just to get a car in for inspection. It's useless if if takes months to get your car fixed!”

Helpful Report

Posted 9 months ago

“MIS-SELLING AVOID AVOID AVOID AVOID AVOID Biggest mistake of my life buying a warranty with this company. Cant believe I was so naive and believed what the sales guy was saying. I bought a 06/60 policy with level 3 labour for £1350, the sales guy convinced me to go for the level 3 cover so that I can take the car to a main dealer without worrying. Lo and behold I take the car to vauxhall who put in a repair request and they telling me the parts need to be bought from euro carparts and that the job will take 0.2 hours instead of 1.2 hours. What is the point of taking the car to a main dealer if they are going to dictate how they want the job done. Absolutely shocking company. They sell you a dream and you end up with a nightmare. The best bit is that they hide all your comments on social media, wonder why? Something to hide me thinks? They talk about transparency but dont know the meaning of the word. Also all these fake 5 star reviews need to be investigated I find it hard to believe they are genuine. Need to be investigated for mis-selling.”

Helpful Report

Posted 9 months ago

“The experience with WarrantyWise leaves me feeling cheated. Only when coming to make a claim and/or cancel the policy do you get told of multiple restrictions and limitations that were not made clean on taking out the policy. eg. I added the 'ev package' to my car only to find out a single claim cant exceed £1k - good luck replacing your battery for £1k. They will excuse hiding this information by telling you its in their terms and conditions, but who is going to get their lawyer to read this before taking out a policy... This should be made clear in the initial sales call and judging by previous reviews I am not the only one who feels this way.”

Helpful Report

Posted 9 months ago

“Don’t waste your money with Warranty Wise. I’ve learned the hard way. Warranty Wise are great at selling policies but ever better at not paying out on claims…. They promise they are different to other insurances and will always look after you- but once the policy is sold they give the run around for any claim. and be warned - you beteer have the complete car service history or they wont pay. I have full history and they still didnt pay!”

Helpful Report

Posted 9 months ago

“They told me what I wanted to hear over the phone [it’s going to be exactly the same warranty as what your manufacturers warranty was] I took this for granted but after two months a front sensor failed also a rear tailligate damper failed they told me I had to pay for a premium up front and they wouldn’t cover the rear tailgate damper as I had only taken out the policy two months ago. Don’t go near this company run like this is carrying the plague Also I’d tried to cancel the policy 3 weeks prior to making a claim I was held in a queue for over an hour on the phone and didn’t get through so I sent them an email via their service desk they never replied so after they declined my claim I just had to phone my bank and cancel any further payments.”

Helpful Report

Posted 10 months ago

“My car, a BMW F10, was 11 years old with over 102,000 miles when I contacted Warrantywise for a warranty policy last year (April 2023), trusting their claim to be the "UK #1 Warranty provider". They sold me a warranty specifically for older, high-mileage cars. When they asked for proof of mileage, I sent them photos of the dash showing over 102,000 miles. However, when my rear differential failed (the most mechanical part of the car), they denied my claim albeit being explicitly listed under "items included" in their policy, citing "wear and tear" and that "we cannot assess wear and tear for cars over 100k miles or 10years old" – the very reason I purchased the warranty! I believe this is a clear misselling of a financial product I was paying £85 a month for (over £1200 premium). Given their unfair, unacceptable decision, I requested a callback to cancel my policy. To add insult to injury, they canceled my policy without my permission after I requested a callback before canceling my policy when I missed a call from them (at 1629 GMT today). I have sent their Escalations team an email, and will take them to Financial Ombudsman and Trading Standards if they do not resolve the issue. This feels like a scam. This is deceptive and unethical business practice. Do not trust WarrantyWise with your hard-earned money. Avoid at all costs.”

Helpful Report

Posted 10 months ago

Warrantywise is rated 3.0 based on 411 reviews