Warrantywise Reviews

Name: Warrantywise
Rating: 3.01

3.0 Rating 412 Reviews

51 %

of reviewers recommend Warrantywise

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3.0

Based on 412 reviews

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scam avoid at all costs. I purchased a 2013 Renault Megane with 70000 miles on the clock. I paid the dealer an extra £50 to cover a few extra things including air conditioning. I have had the car for less than 4 weeks and my ac condenser has gone. They refused the claim stating it was due to the age and mileage and is down to wear and tear. This means the warranty is useless as any further claims would be met with the same response. How can they justify selling a useless policy. I will be taking a small claims court order against them.”

Helpful Report

Posted 1 year ago

“Beware the hype. If they can avoid paying out they will. I put my car in for an MOT and mentioned to the mechanic that my steering was starting to feel heavy. I needed new brake calipers to get through the MOT but the steering was not an MOT issue. The garage put a claim in Warrantywise for the repairs which they rejected on the basis of the work already being done, which is wasn't, and that I didn't have the MOT add-on (which was fair enough w.r.t. the brake calipers, which incidentally would have been covered if the repair hadn't been part of the MOT). The car passed the MOT and a week or two later went back in for the steering column fix. I again claimed with WW as my policy explicitly mentions 'steering column joints & bearings' are included in my cover. They still refused to pay out based on the fact the work had already been done. It hadn't. It just felt like they were looking for a reason not to pay. I complained. They looked again and decided to criticise the mechanic for not making the steering column issue part of the MOT failure, which given they hadn't seen the car seems odd that they would know how bad it was. They picked up on his use of the word 'seized' to explain the joint was getting stiff, hence the heavy steering. It wasn't seized. I could still drive it. It just felt like the power steering wasn't working any more - that kind of heavy. This was definitely starting to feel like they just needed to justify their original wrong decision. So my advice is beware. They're super nice when they want your money to buy the cover (£3k in my case for 3 years cover), but squirm like hell when they might have to pay out £200 or £300 in a claim. Really poor show in my book. They've got Quentin Wilson plastered all over their marketing but I'm not sure he'd be happy if he knew this kind of service was going on.”

Helpful Report

Posted 1 year ago

“Had to get my car recovered to a main dealer for an engine management issue. the dealer diagnosed the faults costing £2000 to rectify. Warranty wise rejected the first claim, using the small print saying it was caused by carbon build up, whilst I believe this not to be case, surely this is a natural occurrence in a diesel engine ? They also only offered a percentage towards the second issue stating that part could be bought cheaper online and that it wouldn't take that long to fit as the dealer had quoted. I take my car to the main dealer for quality repairs/servicing and thought that the warranty would give me piece of mind . Not the case !!!!! Will be cancelling the policy.”

Helpful Report

Posted 1 year ago

“Scam refused a claim on brake caliphaer I was told policy covers all parts and all faults”

Helpful Report

Posted 1 year ago

“First time of using and it would seem they are a very expensive joke. Vehicle developed braking / traction faults - diagnosed as faulty abs sensor, whilst on diagnostics a faulty auxiliary heat/coolant circulation pump was also diagnosed. Report and claim was submitted. Only a partial settlement was offered. I phoned them to be told they only pay 50% of claims and a Warrantywise "Technician" doesn't believe the faulty ABS sensor is "consequential" of the pump failure therefore claim is not being paid in full! I queried 50% and "consequential" also commented it doesn't take a technician to realise these are two totally separate faults - never the less they are diagnosed faults. After asking several times to speak to a technician or a manager the line went dead.”

Helpful Report

Posted 1 year ago

“Avoid Warrantywise great when taking your money but different story when you need to claim rude and unhelpful staff waste of money they claim they did not receive my mileage photo took my money and did not activate my plan never told me AVOID”

Helpful Report

Posted 1 year ago

“absolute scam....... I've had 4 repairs rejected, They sell you the dream that all is covered only to throw T&Cs at you saying the specific item is not covered or its wear and tear. Please save your money aside for any repairs rather than giving it to these scammers”

Helpful Report

Posted 1 year ago

“Avoid, they will take your money after giving false promises BUT when it comes to a claim, they state its not covered and will throw all terminologyat you. I have checked with a few family members and friends and all have said the same thing. Avoid and use someone else. warranty wise staff are Rude, they have no customer service skills, they hang up mid-conversation too, plus fail to pay out on anything. even the garages who do the repairs have said you should AVOID them when i have mentioned warrantywise to them! 🤯”

Helpful Report

Posted 2 years ago

“Be very careful when taking out cover with , especially if provided with a second hand car. On many of the cover plans there is a list of items they will consider repairing and if not on the list it is an automatic no. For example a radiator fan is not included, so a fundamental part of the car which is faulty and causing the car to overheat is not covered. I would use this company with caution.”

Helpful Report

Posted 2 years ago

“Fake reviews -DO NOT TAKE A POLICY OUT WITH THIS COMPANY. IT IS A SCAM. The only way to get your money back is to write to Quentin Wilson directly by visiting his LinkedIn page.”

Helpful Report

Posted 2 years ago

“DO NOT USE THIS COMPANY . Please read the reviews on different platforms. They are terrible. They will take your money but not pay out a valid claim. My claim is valid with 2 glow plugs being replaced out of 4 and they are still declining the repair… im suing them as i have the evidence when you pop my bonet If you have a policy i would recomend canceling it before you waste another penny”

Helpful Report

Posted 2 years ago

“Refuse things such as brake pads despite having to be refitted due to damaged brake calipers. They are a careless company, and make it difficult to get a claim as well. STEER WELL AWAY!”

Helpful Report

Posted 2 years ago

“I understood that the policy would give me peace of mind and cover faults that existed from purchase. Instead they refuse claim based on small print exclusions. What a scam company, I will be following up with trading standards”

Helpful Report

Posted 2 years ago

“Not worth the paper it's printed on - since purchasing the warranty all they've done is weasel their way out of covering items through clauses and small print. I've now incurred over £5k of costs for repairs on my vehicle, specifically what I brought an extended warranty to avoid.”

Helpful Report

Posted 2 years ago

“Useless taking money keep declining claims don’t trust them”

Helpful Report

Posted 2 years ago

“Scam Platinum plus warranty and they won’t sort out anything and won’t respond. It is sad that these companies are allowed to behave this way and essentially take peoples money and not do anything in return.”

Helpful Report

Posted 2 years ago

“Should have read reviews before taking out warranty, not worth paper it is printed promise you the peace of mind for repairs but find every excuse not to pay out, example had a broken spring mot failure tried to claim and said not covered. after a long battle and having to get repair done paying out of own pocket eventually only paid for one spring and labour, even though states they will replace springs in pairs. AVOID THIS BUNCH.”

Helpful Report

Posted 2 years ago

“Don’t get scammed. Opted 18 months ago for a platinum plus policy on a 3 year old 3000 miles VW Golf. Was reassured that everything was covered. Some parts excluded in Bronze, Silver and Gold but no mention in Plat or Plat plus policy. The car was serviced 5800 miles and a defect picked up on a drive shaft rubber boot was split - repair cost of £300… claim submitted and rejected under clause F3.3 - non mechanical and A22 non contact non moving part. They claim they agreed a compromise and an amicable settlement 6 weeks later after much stress and inconvenience which was for £270 and not the full amount. Be aware that they are not regulated by the FCA and exempted from the Financial Services Compensation Scheme - who regulates these cowboy scammers ?”

Helpful Report

Posted 2 years ago

“Fake reviews DO NOT TAKE OUT A POLICY WITH THIS SCAM COMPANY!”

Helpful Report

Posted 2 years ago

“Scammers, sell you a Platinum warranty telling you everything is covered when in fact not a lot is covered, they have that many get out clauses for every scenario that you end up not covered for anything, how the law lets them keep trading is beyond belief, and as for all these fake 5 star reviews in the last week are allowed to remain on the site is anybody's guess, normally 1 or 2 reviews a week now loads and all 5 stars in one week, anybody thinking of taking out their warranty my advice would be to look further back than these recent 5 star reviews and see the 1 star real reviews.”

Helpful Report

Posted 2 years ago

Warrantywise is rated 3.0 based on 412 reviews