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Warrantywise Reviews

3.0 Rating 412 Reviews
51 %
of reviewers recommend Warrantywise
3.0
Based on 412 reviews
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Anonymous
Anonymous  // 01/01/2019
Warranty wise will use any excuse not to pay out on a claim. When the repairing garage made a mistake in the authorisation process and unwittingly completed repairs without an authorisation code, Warranty wise refused to pay out. They didnt bother to investigate whether the claim was justified or if the repairs were necessary or covered by the policy, they only cared about the box ticking of the garage.. I strongly urge anyone considering a used car warranty with these people to think long and hard whether they really need the headache of wondering if warranty wise will pay out as per their obligations or will they use any excuse not to. if you can afford to foot repair bills I suggest saving your premium and just paying for repairs as and when necessary, because ultimately this is what you will be doing. I do not recommend warranty wise, and have already managed to advise a number of acquaintances to avoid.
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Posted 4 years ago
Great service. Paid my claim promptly and in full. I would highly recommend.
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Posted 4 years ago
Suspension problem on my car. Dealt with in a very professional manner. Fast and friendly service i could not of asked for more. Well done warrantywise.
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Posted 4 years ago
Shocking wouldn’t pay for a claim check small print
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Posted 4 years ago
I have had a Warrantywise policy for a year and found them very helpful when making a claim. I found their staff very helpful arranging the best policy for me to renew for a further year.
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Posted 4 years ago
we are a dealership and have used warranty wise for the last 12 months we had a claim outside the warranty cover and our sales manager Kimberley Halton sorted everything out for us , nothing is too much trouble thanks again kim Colin and Dan SMC VAN SALES
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Posted 4 years ago
I WOULD LIKE TO SAY HOW HELPFUL REBECCAH SLINN HAS BEEN TO US . SHE HAS ACTED VERY QUICKLY WHEN WE REQUIRE WARRANTY QUOUTATIONS. US AS HORTON SEAT ADEALER KNOW HOW BUSY IT IS. SO THANK YOU
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Posted 4 years ago
Do not use warrantywise. They don't pay for repairs. AA were excellent though.
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Posted 4 years ago
Avoid like the plague,,upgraded warranty supplied by dealer,big mistake....had issue with car after two weeks but hadnt received any documents so didnt know procedure but needed car running so local trusted garage sorted with bill of £350.papers arrived next day 2ndclass?plus upgrade offer by 1stclass so contacted on the monday and guess what,,as i didnt get permission+cant claim within 1mth+pipes not included etc etc get nothing..my fault for not being psychic it seems no sympathy from anybody so avoid like the plague...
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Posted 5 years ago
Complete waste of money. Glad I got a text reminder my cover is running out as it reminded me how absolutely useless this 'cover' is. After experiencing issues which were described in their booklet, it took months to get anything done. No garages want to deal with them due to 'bad previous experiences' apart from Halfords. After two weeks without the car I've been informed they couldn't investigate the issue. I ended up returning the car altogether as it had other problems but the distaste with this company stayed. Could not recommend this to anyone - they will try to either wiggle out of paying for issues, even if directly listed in the cover details. If you do manage to get them to do any repairs, be prepared for months of painful and drawn out process. The warranty came with the car, so at least I did not directly pay for it, that's the only good thing.
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Posted 5 years ago
Scam avoid them. Dont get this warranty. I had service done at Honda where they advised me to change the droplinks as this was MOT failure. Tried to claim back from warrantywise it was only £140 but they told me that my car had recently MOT and it passed hence this repair doesnt come under warranty although I had platinum level. Never use them aga
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Posted 5 years ago
I think all good reviews for this company are from those people who either didn't make a claim and in courtesy gave review or did small claims as if you make claim which is beyond £1000 they will hire some so-called engineer whose internet rating and reviews are pathetic and they will give such reasoning on which they don't have to pay for claim. As that happened to me, when I asked for an explanation on an issue from that independent engineer this is what they said, quoting below, they not even sure whether its bearing failure or transfer gearbox but they sure about one thing, the issue was preexisting ... seriously.. this is level of their independent engineer From lauren at ace-uk.org Further to your below emails, I have referred these to our senior engineer Mr Thomas, he has reviewed your emails along with the report. We can confirm that at the time of our examination and road test the engineer identified that the vehicle was noted to skip and displayed a grinding type noise consistent with an internal transfer box issue. This on the balance of probability is the result of either a transfer box gear or bearing failure, the latter being the most likely. It is unlikely that the transfer box has suffered a sudden breakage based on the mileage the vehicle has covered and the noise in our opinion and our experience in matters such as this would have been commencing at policy inception. We trust the above is of assistance. Regards Lauren
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Posted 5 years ago
Seem to understand what my requirements are very polite staff they go the extra mile ?
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Posted 5 years ago
A very good experience and would recommend it to anyone. Everything was explained and all our options put to us.
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Posted 5 years ago
Do not trust this firm they will make sure they do not pay you out they have that many clauses to cover there selfs for just about everything so do not take any cover out with these cowboys if any one needs to listen to the conversation I had with them as proof I will happily give it to you as I have recordings of it
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Posted 5 years ago
Do not trust this firm they will make sure they do not pay you out they have that many clauses to cover there selfs for just about everything so do not take any cover out with these cowboys if any one needs to listen to the conversation I had with them as proof I will happily give it to you as I have recordings of it
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Posted 5 years ago
This is the second time I’ve used Warranty wise on two different Bmw’s And I find them easy to deal with should I have a problem and would recommend them to freinds
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Posted 5 years ago
Efficient and organised - unusual these days!
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Posted 5 years ago
I could quite easily have given another star but I cant help thinking that it is an expensive product.
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Posted 5 years ago
Dealt with by Hannah who was extremely helpful and efficient
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Posted 5 years ago
Warrantywise is rated 3.0 based on 412 reviews