Watches.com Reviews

Name: Watches.com
Address: 4155 Blackhawk Plaza Circle, 101, Danville, CA
Rating: 4.44

4.4 Rating 1,349 Reviews

86 %

of reviewers recommend Watches.com

4.4

Based on 1,349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st October 2024

Kristopher B

Watches.com 5 star review on 30th September 2024

Jonathan L

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service is friendly and reliable. Repeat Customer.”

Helpful Report

Posted 9 months ago

“Watch ist not working. Even with hand wind the watch stops after two minutes. The rotor makes cracking noise inside the watch.”

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Posted 9 months ago

“great service and prices, very quick despatch.”

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Posted 9 months ago

“The whole process goes easy, in the same day I got confirmation and in 8 working day receive beautiful protected package with brand new Waldhoff Multimatic Imperial gold watch. Now after one month of ownership, I`m very satisfied with quality of the watch, beautifully made, high quality Miyota 9100 movement, extremly accurate (better that Swiss movement from my collection). I can highly reccomend this watch manufacturer, as well Watches.com company for fast delivery and best service. Thanks you!”

Watches.com 5 star review on 17th February 2024

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Posted 9 months ago

“The watch was exactly as described on the website. It was delivered to Australia in excellent time. Tracking all the way to my PO box”

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Posted 9 months ago

“Luv the watches I got. Luv the fact it was free shipping and no exorbitant taxes.”

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Posted 9 months ago

“Purrrrfect!”

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Posted 9 months ago

“Watches .com is a. Great website. They have a plethora of watches and accessories. My recent purchase was a limited edition and I didn't realize it until I got it. It is a combo set which included a watch winder shaped like a racing helmet which works great. Cadola watches have been around since the Sixties and I'm glad I found this set. The watch itself is a great looking piece. Black dial with red and silver accents. Six o'clock date window, the lume is very nice, screw-in crown. I added a Horween strap with red stitching and it made it pop! Great value, great quality, great watch.”

Watches.com 5 star review on 10th February 2024

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Posted 9 months ago

“Beautiful watch all around luminosity is superb as far as size 41 mm this watch falls short for me I am use to wear 45 mm and above this more like ladies watch, but that's my preference overall nice experience.”

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Posted 9 months ago

“Fabulous watches. Very Unique.”

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Posted 9 months ago

“Great service and very quick turnaround time after placing my order. Have been buying/window shopping for watches since the website was called "Watchismo" and was never disappointed. Highly recommend it!”

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Posted 9 months ago

“great watch for the price”

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Posted 9 months ago

“I ordered a watch from watches and when it finally arrived it was not the watch I ordered. The return process has been an absolute nightmare, needless to say I still don’t have the watch I ordered. Rather than getting my order fixed they tried getting me to keep the watch they sent me for an extra 10 percent off. Extremely poor customer service.”

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Posted 9 months ago

Hello Kurt, I am so sorry to hear there was an issue with the item you had received. Please note that as posted on our website, we do always offer a "keep it" 10% off discount as an option for our customers. I do see that our team has already requested the item to be shipped back, and a replacement shipment was set up. Once that ships, you will receive a tracking number for the replacement. Thank you so much for shopping with us!

Posted 9 months ago

“Overprice to expensive to much 💰 I can do much better thru other vendors.”

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Posted 9 months ago

Hey Jeff! Thank you for your review! As noted on our website, we do offer price matching options. I see that you purchased a Cadola watch. They set all their own pricing even on our site. So if you find the same item on sale through them within 10 days of purchase, you can always email our team! We are happy to assist you further. Thank you so much for shopping with us!

Posted 9 months ago

“Dus not get it tet. It has been 3 weeks by now.”

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Posted 9 months ago

“Having paid for the gold range of mystery watches I expected to get a mechanical, or maybe a automatic watch, instead I got the exact same quartz watch that I recieved when I bought the bronze level mystery watch. Very disappointing that such a difference in price lands the same low value quartz watch. Would not recommend.”

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Posted 9 months ago

Hello Christian, I see that you have not yet emailed our customer service team. If you are able to provide photos of both the front and caseback of both orders, we would be happy to assist you further! Please use contact@watches.com and someone will assist you!

Posted 9 months ago

“Very quick response.”

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Posted 9 months ago

“Excellent service and attention to details”

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Posted 9 months ago

“Great sale prices for some of your watches recently purchased a watch at a really good price compared to other's very happy you do these sale prices.”

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Posted 9 months ago

“The watch was delivered quickly and it's authentic. No problems whatsoever”

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Posted 9 months ago

Watches.com is rated 4.4 based on 1,349 reviews