Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.45

4.5 Rating 1,414 Reviews

86 %

of reviewers recommend Watches.com

4.5

Based on 1,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 16th January 2025

Anonymous

Watches.com 4 star review on 16th January 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had trouble with my credit card at first but watches.com support went the extra mile and solved that. Very good customer service!”

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Posted 5 months ago

“Strap was beutiful but just a touch to big to fit watch literally half a ml out but would buy again in heartbeat the qualityis so good”

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Posted 5 months ago

“Wrong watch was sent. It has been a very slow process to correct this problem. I am still waiting for the correct watch to ship.”

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Posted 6 months ago

“This watch is my all time favorite. It's yellow, it has Venice Beach skate park on the back. I watch all the skaters every weekend. This watch was made 4 me. I love it.”

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Posted 6 months ago

“I have purchased from watches.com twice now and both times I received what In ordered in a reasonable timeframe. I live in Australia and both orders were filled in the USA. Delivery takes about 20-25 days from the USA to my door. The products have been as described and well packed. Everything worked and arrived undamaged. I will use watches.com again without hesitation and recommend them to other watch buyers.”

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Posted 6 months ago

“Watches has some really nice watches. I would definitely shop there again.”

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Posted 6 months ago

“Nice watch, fits well. Good experience with watches.com”

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Posted 6 months ago

“Excellent as far as unique goes. But so many strings attached. They didn't provide measurements (the watch was way too large), they make you pay for USPS return which cost me $20. Great sales, but they need to pick up the timepieces and get it together.”

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Posted 6 months ago

Hey Phillip! Thank you for your review! All sizing on the watches will be under the "specifications" on the individual product page. It is an expandable link just below the title if that helps! We're sorry to hear that item didn't work out for you! Please feel free to email our team anytime for assistance or if you have questions about the products. We are happy to assist you!

Posted 6 months ago

“Extremely happy with the selection and prices!”

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Posted 6 months ago

Wonderful! We are so happy to hear this and appreciate your business!

Posted 6 months ago

“Very fast Shipping to germany, everything was fine! Thank you!”

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Posted 6 months ago

That's what we like to hear! Fast shipping! We hope your are enjoying your new timepiece.

Posted 6 months ago

“The customer service was great! They worked hard to help ensure delivery of my new watch and were compassionate and understanding about the extenuating circumstances in my life that made it difficult on my end to communicate.”

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Posted 6 months ago

We are so grateful for your review, and glad to hear it arrived safely. Our customer service team is happy to help always.

Posted 6 months ago

“Watches.com is THE GO-TO for unique time pieces. I’ve been a loyal customer for years (since their watchismo days) and they always have something fun for me to look at. From Barcelona 666 to Projects to their very own Archetype and Asterisk, they never fail to have something that catches my eye.”

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Posted 6 months ago

We're so glad that you love the options on the website. Please let us know if there's anything you see that you want us to add. We're always looking for new and unique timepieces.

Posted 6 months ago

“Very happy with the price and product!”

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Posted 6 months ago

It makes us happy that our customers are happy too! Thank you for taking some time to leave a review!

Posted 6 months ago

“Great watches with fast and safe delivery- thank you!”

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Posted 6 months ago

“many watches, many discounts, fast delivery.”

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Posted 6 months ago

We appreciate your review and hope you will enjoy your timepiece for many years to come!

Posted 6 months ago

“Great selection of Bertucci watches. Quick turnaround time for delivery.”

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Posted 6 months ago

They do have some awesome field models. I hope you are still enjoying this and we appreciate your review!

Posted 6 months ago

“I received my Dumas "Spinnaker" automatic GMT watch. The quality met my expectation; fit and finish, colour and clarity. I switched out the stainless steel bracelet for the blue and orange silicone/rubber band for a more sport use look. This will be my new time piece for sailing. Luminosity very bright and it makes reading the time in low light easy.”

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Posted 7 months ago

That's a smart move to swap the band, especially for regular recreation and diving! We'd love to see a photo if you have one!

Posted 6 months ago

“Livraison dans les délais. Taxes d'importation moins élevées que prévues. Rabais fête des pères. Watches.com fait tout juste. Très satisfait.”

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Posted 7 months ago

We're so glad to hear the duties were low! We do try to help our international customers our a bit. Thanks for shopping our Father's Day sale!

Posted 6 months ago

“I purchased a "pride Snoopy" watch. It arrived quickly and I was happy with it's quality.”

Watches.com 5 star review on 12th June 2024

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Posted 7 months ago

Great photo and review! Thank you so much for adding in a picture. Looks beautiful and bright!

Posted 6 months ago

“Great place to buy a watch. The only thing I could recommend is Pre-shipping labels for returns.”

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Posted 7 months ago

Thanks so much for your feedback Brandon! We hope you are still loving your purchase.

Posted 6 months ago

Watches.com is rated 4.5 based on 1,414 reviews