waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,559 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 8th November 2024

Jeff

waterdrop US 5 star review on 31st October 2024

Jimmy

4137

Anonymous

Anonymous // 01/01/2019

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“I love my products that I got”

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Posted 1 year ago

“Beautiful design. Great looking bottle!”

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Posted 1 year ago

“Love all the flavors.”

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Posted 1 year ago

“The best of the best! I love to plot what flavors I will drink and combine during the day. This is such a nice company… and I cannot wait to order more!”

waterdrop US 5 star review on 21st February 2023

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Posted 1 year ago

“Always delicious and makes it easy to stay hydrated”

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Posted 1 year ago

“First, I do love Waterdrop Microdrinks. However, I purchased a Lucy back in November 2022. At first, it seemed like it did not record all of my drinks. Then in January 2023, it got worse, and I would be lucky if it recognized maybe 6oz consumed. I was having to manually add everything in the My Hydration app. I reached out to customer service, who in the past had been great. After much back and forth, with several videos of what was happening, the issue being escalated to the “Lucy smart cap experts”, their response was I wasn’t pressing the button on the cap to pair it. Are you kidding me? It has been showing “connected” the entire time. I’ve manually reset it. I’ve reset it via the cord. I’ve done everything they have told me to, and it still does not recognize 90% of my consumption. Do not waste your money on Lucy! Great concept, but they have majorly failed in execution.”

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Posted 1 year ago

“These flavors are delicious. Slightly “sweet” but encourage me to drink water all day with just the right amount of added vitamins!”

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Posted 1 year ago

“I love my new bottle. I absolutely love the rainbow colors. I’ve had a few complements and have mentioned where I purchased it…Waterdrop! I’ve also bumped into people who also have Waterdrop bottles.”

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Posted 1 year ago

“I love my waterdrop water bottle and my water enhancers! All of the flavors are fantastic and don't have that syrupy sweetness that so many enhancers have. 5/5 stars!”

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Posted 1 year ago

“Waterdrop is a caring and communicative company. They produce excellent products and have wonderful customer service. They constantly give back to their customers.”

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Posted 1 year ago

“Everything was great”

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Posted 1 year ago

“Love the flavor very much!!”

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Posted 1 year ago

“I had finally decided to buy myself a waterdrop water bottle and splurged on the NY edition, black 20 oz. This was a few weeks back. I was enjoying it until it disappeared! Not sure what happened at work and I was very sad. I had ordered some tablets online and was trying to find once again this water bottle but couldn't. So, yesterday I returned to the WTC and bought one again :). Really like it and your Boost tablets! Thank you!”

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Posted 1 year ago

“Bottle with matching sleeve is very pretty. The flavors of tablets are subtle and not sweet. The only flaw is it doesn't stay cold for very long.”

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Posted 1 year ago

“Fast shipping, nice water bottle.”

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Posted 1 year ago

“Love it, perfect size. Cute design!”

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Posted 1 year ago

“Love waterdrop. Even though it’s pricier than the usual water flavor additives, to me there is no comparison. Waterdrop all the way!! Especially since you can use Shop pay and do it in installments.”

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Posted 1 year ago

“Great products!”

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Posted 1 year ago

“Good concept, but I ordered the Lucy cap and it has not worked since day one. Still waiting on customer service to get back to me.”

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Posted 1 year ago

“I bought a new pull up cap for my steel bottle as the original handle broke and it make it harder to carry. While the new one fits, the top does not open all the way making it difficult to drink. There is a plastic insert and if I remove it, then the top leaks. I guess I am now forced to buy a whole new bottle. I have been using waterdrop micro drinks for well over a year and this is my first complaint of any kind.”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,559 reviews