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waterdrop US Reviews

4.7 Rating 5,557 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,027
 Metrics Info
4.7
Based on 5,557 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Eva
Verified Buyer
“I love all the flavors. I especially love the drink cap and can't wait to try it. I do love drinking my water noe.”
Helpful Report
Posted 1 year ago
Marilyn
Verified Buyer
“I love all of the water bottles. My first purchase was the Viktor + Rolf Flair bottle in dark raspberry and it is just so gorgeous. It took me a while to warm up to the microdrinks but now I'm obsessed with the Flair flavor. I can't wait to receive my next shipment so I can try other flavors. I did have to reach out to customer service about an issue I was having with placing an order. Unfortunately, it was at the tail end of waterdrop days and it took almost a week to receive a reply but overall service was friendly.”
Helpful Report
Posted 1 year ago
Cindy
Verified Buyer
“It helps me drink more water, I also like that it has vitamins in it and no sugar!”
Helpful Report
Posted 1 year ago
Pam
Verified Buyer
“I love Waterdrop! I can't drink my water without it...not sure how I managed before. It's got just the right hint of flavor and no sugar. Perfection!”
Helpful Report
Posted 1 year ago
Marla
Verified Buyer
“Everything was great— shipping time, flavors, and the bottle!”
Helpful Report
Posted 1 year ago
Cathy
Verified Buyer
“Really enjoy Waterdrop flavors. Much healthier than other flavor packet brands, and love the milder flavors. Ordered another steel bottle as they are super durable when out and about.”
Helpful Report
Posted 1 year ago
Teri
Verified Buyer
“Really great tasting. Probably my favorite flavor.”
Helpful Report
Posted 1 year ago
Elise
Verified Buyer
“Two of my favorite flavors!”
Helpful Report
Posted 1 year ago
Crystal
Verified Buyer
“I love the Vide and Glow flavors. They are my favorites. I find them the most refreshing. Third place would have to go to the Zen flavor.”
Helpful Report
Posted 1 year ago
Marie C
Verified Buyer
“I LOVE THESE MICRODRINKS! I THINK THEY ARE DOING THE JOB OF HYDRATING ME ? THE FLAVOR IS VERY MILD NOT BAD AT ALL! AS A SIDE NOTE..... MY BLUEBERRY FLAVOR ONES ARE JUST POWDER NOT SURE WHAT HAPPENED THERE”
Helpful Report
Posted 1 year ago
Kelly
Verified Buyer
“I love waterdrop! Every product I've purchased has been quality. The drinks are flavorful and I keep going back to try more!”
waterdrop US 5 star review on 26th July 2023
Helpful Report
Posted 1 year ago
Dorota
Verified Buyer
“Good taste”
Helpful Report
Posted 1 year ago
Serah
Verified Buyer
“These are my absolute favorite no-guilt water flavors. I love the natural hint of flavor I get with one drop and the stronger but still natural flavor I get when I add 2. It gives me great control.”
Helpful Report
Posted 1 year ago
Jerrick
Verified Buyer
“I was very excited to receive my bottle drawing stand! And I got all of my favorite flavors and micro drinks :-) also I did not even know they had two new hot tea flavors, so I’m excited to try those!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The water packets are good except for a very short shelf life. Some flavors taste artificial with a strong after taste from the sugar substitute they use. Others are very pleasant. Disappointed that I bought many packs and they have a one month expiration date. Customer service was helpful regarding the mold that developed in my glass water bottle, but not helpful or knowledgeable when discussing the expiration dates. I feel they weren't very transparent about the quick expiration date. These packs are too expensive to expire so quickly. The matte ceramic water glasses are very nice. I think they are the best product they sell. They're really lovely and would re-purchase. Not sure if I would repurchase the water vitamin packs though. Better to buy in a store where you can check the expiration date.”
Helpful Report
Posted 1 year ago
Rebecca
Verified Buyer
“Found the addition of the summer mocktails fun! A great tasting way to encourage myself to drink more water in the summer...without any added sugar!”
waterdrop US 5 star review on 26th July 2023
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Taste great, definitely help me drink more water. Super cute and sturdy bottles too.”
Helpful Report
Posted 1 year ago
Yaseen
Verified Buyer
“These Waterdrop products are very underrated! The flavor pods are all delicious and aren’t too sugary, perfect for someone like me who isn’t used to super sweet drinks! Definitely going to purchase more in the future.”
Helpful Report
Posted 1 year ago
Shaelyn
Verified Buyer
“I love Waterdrop! Add just a touch of flavor to my water without being overpowering or tasting of cheap artificial sweeteners/flavors. All the flavors are great:)”
Helpful Report
Posted 1 year ago
Shanyn
Verified Buyer
“I love water drops and their steel bottles. These have become a staple in my life. I use the regular throughout the day, the caffeinated while I work out and then the electrolyte after the gym. The product is great, my favorite flavors are Youth and Glow. Snow is hands down the best but its a limited flavor. Please make SNOW a full-time in the lineup!”
Helpful Report
Posted 1 year ago
waterdrop US is rated 4.7 based on 5,557 reviews
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