waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,496 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 11th September 2024

4126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love how each flavor is unique but still strong tasting. It’s healthy and a great and cheaper alternative to other drinks you buy at the store. Highly recommended:)”

Helpful Report

Posted 7 months ago

“Great job. Thank you for coming up with new flavors”

Helpful Report

Posted 7 months ago

“Keeps cold water cold for a very long time! Pretty design too”

Helpful Report

Posted 7 months ago

“Assisting with getting daily water. Will purchase again”

Helpful Report

Posted 7 months ago

“Is there any option to buy a neoprene or some type of sleeve for the shiny chrome water bottles? It would take away the complete or most of the all chrome flash and also give you a better grip. Other than that, the water bottles I ordered are awesome. I already gave away the plastic yeti water bottles.”

Helpful Report

Posted 7 months ago

“Great flavors. Love the glass.”

Helpful Report

Posted 7 months ago

“Perfect light flavor to enjoy more water”

Helpful Report

Posted 7 months ago

“The flavor is amazing. I feel like I’m cheating drinking this one because it’s so flavorful.”

Helpful Report

Posted 7 months ago

“Great product and wonderful customer service”

Helpful Report

Posted 7 months ago

“Waterdrop definitely helps me to drink more water and less sugary drinks. The points system is a nice incentive to return to shop.”

Helpful Report

Posted 7 months ago

“I love glow and flair. Although I typically like coconut, I did not like Koko Pina.”

Helpful Report

Posted 7 months ago

“Love these bottles”

waterdrop US 5 star review on 25th January 2024

Helpful Report

Posted 7 months ago

“Waterdrop is the best”

Helpful Report

Posted 7 months ago

“Love all my bottles and flavors!!”

Helpful Report

Posted 7 months ago

“I LOVE Waterdrop. I have always loved water and did not see the need for an additive, but these little cubes are delicious. They are easy to carry along and I get so excited to drop one in my water bottle.”

Helpful Report

Posted 7 months ago

“have bough two before this one clear and the other frosted, now clear again- as you can see ;) lol. dropped all 3, yeah lucky that way. well last 1 my mom knocked over, and shes recovering from a hemoragic stroke so i can forgive that- but no lie i stopped in my tracks. I LOVE MY Water Bottle borosilicate glass.No offence to the metal ones or whatever else the other bottles are made of. yes rather unfortunetly for me.. but all 3 STRONG as hell. Yes, and the neoprene sleeve, thank god! it busted and stayed in the friggin' sleeve! the glass doesnt bust in a thousand pieces or some such. breaks hard and smooth, ya know? into fine big pieces, should you experience this. sadly. Had to wait a very long time for my newest one, and now i just went a head and bought a 47 ounce metal all purpose. I just wanted a borosilcate glass clean Water Bottle, not made in China, Yes American i know but hey ironically i love Chinese people. But what do want? i cant be a walking contradiction? and made in EU as it says and well made. strong and easy to clean and holds a lot of water. Now i tremor too from a few meds so i just dont want to break any more water bottles honestly. So im caving and just getting a made in china Metal Thermos, and From Waterdrop for sure. Brand Loyalty, right on ;) i dont care the wait.”

Helpful Report

Posted 7 months ago

“These glasses are beautiful and delicate. In my original order, one glass arrived cracked and that customer service was responsive and impressive and replaced the broken glass. Both of my orders were a bit delayed in shipment, but I am a big fan of the product and the responsive customer service.”

Helpful Report

Posted 7 months ago

“I love Waterdrop! The flavors are fun and creative and help me and my daughter drink more water. The water bottles, especially the stainless steel ones, are super durable and keep ice and water cold with ice for at least 24 hours even in the West Texas summer heat. The glass bottles are beautiful, but I am always scared of breaking them, lol! My family of 7 is in love with the new all purpose steel tumblers and the lid varieties too!”

Helpful Report

Posted 7 months ago

“I really like the taste of the lemon ice tea. I just wish they used something different than sucralose for a sweetener. Stevia would be better.”

Helpful Report

Posted 7 months ago

“Drinking water is not an issue for me, however if I can add Vitamins to my water, it's a win-win. I also like that waterdrop has no after taste. Great flavors.”

Helpful Report

Posted 7 months ago

waterdrop US is rated 4.7 based on 5,496 reviews