waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,775 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 15th April 2025

4171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product! Fast shipping. Courteous customer service. I had trouble with product damage during shipping. They helped me right away!!”

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Posted 3 years ago

“I really do enjoy waterdrops, definitely encourages me to drink more water. Because I hate water, looking forward to new flavors.”

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Posted 3 years ago

“The flavors are great, love them! The bag I was sent had the handles cut through, and it will need to be mended before it can be used. The only disappointment, and the reason for less than 5 stars!”

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Posted 3 years ago

“Love the way the drops become like mini tornados in the water - mesmerizing. Not sure I have found the flavor I really like yet, and am not sure if the plastic is recyclable or not. Hope it is.”

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Posted 3 years ago

“I love all the flavors!”

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Posted 3 years ago

“I am so happy to have found this. I used to drink no water at all, and now that is all I drink (other than my coffee). I understand they are not able to offer all of the different ones here in the US, but I wish they would at least offer the bottles that they offer elsewhere.”

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Posted 3 years ago

“Hi - I sent in a query on the website and messaged on instagram and nobody has gotten back to me. I have a few questions about my order if someone can please be in touch.”

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Posted 3 years ago

“So far, one set is for me, the other a gift. I've been using mine and just love it.”

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Posted 3 years ago

“Do not feel that I have the full effects but what I have used - I am pleased with the flavor.”

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Posted 3 years ago

“I received most of my order. Are you sending the other Shiro later? I have been so happy 😊 with my purchase that I am gifting 🎁 these 2 orders. However, I need the other Shiro so that I can get these in the mail in time for Christmas 🎄”

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Posted 3 years ago

“Just send them to me!! I would appreciate that!! Thank You, Beverly”

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Posted 3 years ago

“What can I say? Waterdrop did it again! As always, beautiful bottles and the ‘Flair’ drops have flair!”

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Posted 3 years ago

“I think both focus and boost or amaze that’s why I purchased a variety more of your what are jobs”

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Posted 3 years ago

“I enjoy the product. And was so surprised at the delivery time. Less than a week. I was thinking it would be at least two weeks from time of order.”

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Posted 3 years ago

“I honestly get the most benefit from focus, boost and calm. I like the caffeine of shiro added to coke zero, flavor-wise because I don't like cherry. But it's great in coke. Calm works so well and I don't take prescription drugs for anxiety but calm works.”

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Posted 3 years ago

“I like the product. My favorite flavors are flair and zen.”

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Posted 3 years ago

“Wonderful company with great products. If I ever have an issue, customer service is always very helpful. Sometimes my packages come pretty dinged up, but it looks like the packaging was switched recently, so no more squished packages so far. Only downside I can see right now is that US customers seem to get the leftovers from Europe or don't get new flavors and products at all. It'd be nice to not be left out or told ahead of time if something is coming to the US.”

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Posted 3 years ago

“Love the bottle! Pretty. I definitely am drinking more water now!”

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Posted 3 years ago

“delicious! Really enjoying the newest flavor in Flair, but not all of them are great. Otherwise, I love the mission, I love the ingredients, and I love the fun of these bubbly little cubes.”

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Posted 3 years ago

“Love most!”

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Posted 3 years ago

waterdrop US is rated 4.7 based on 5,775 reviews