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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,036
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“The flavor is excellent; soft not overpowering at all and has no sugary flavor either.”
Helpful Report
Posted 2 years ago
Kristin
Verified Buyer
“I love how waterdrop encourages me to drink more water throughout the day! I look forward to the moment each morning I decide what flavor I want my day to be. Youth has become a fast favorite, but I also really love Glow and Focus!”
Helpful Report
Posted 2 years ago
Julie
Verified Buyer
“Love them...still not sure which one is my fave but I like the variety...”
Helpful Report
Posted 2 years ago
Andi
Verified Buyer
“I have fallen in love with Waterdrop!! These little cubes add great flavor to plain water, and I am drinking more water than ever before.”
waterdrop US 5 star review on 7th July 2022
Helpful Report
Posted 2 years ago
Francis
Verified Buyer
“The flavor cubes were not very good. However the bottle were great”
Helpful Report
Posted 2 years ago
Toula
Verified Buyer
“Wonderful products that are well made and helpful!”
Helpful Report
Posted 2 years ago
Diana
Verified Buyer
“These are great with a unique look and style!”
Helpful Report
Posted 2 years ago
Feion
Verified Buyer
“I truly do enjoy the waterdrop flavors and products. The caffeine is just what I need. The other flavors help to give me the vitamins that I need on a much better way than taking a hard vitamin. Love these water drops.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“I love the beautiful water bottle and the water drop flavors are great! Just what I needed to drink more water.”
Helpful Report
Posted 2 years ago
Michele
Verified Buyer
“I absolutely love waterdrop! Focus and Zen and current favorites but I really enjoy them all!”
waterdrop US 5 star review on 7th July 2022
Helpful Report
Posted 2 years ago
Rebecca
Unverified Reviewer
“Their customer service is tip top! I received my package and was happy with the one “zen” waterdrop flavor I tried and looking forward to trying more, yet the stainless steel bottle, a beautiful pastel turquoise color, was dented. Guess what! I called customer service and they replaced it for free by sending a new one! Above and beyond. Quality of the bottle looks amazing, other than the dent. I’m very excited for the new bottle replacement and so grateful for how responsive and kind their customer service representative James was. Thank you James and Waterdrop! Above and beyond”
Helpful Report
Posted 2 years ago
Judith
Verified Buyer
“Great taste, helps me get my daily water in.”
Helpful Report
Posted 2 years ago
Jamie
Verified Buyer
“I believe I'm healthier today since starting to drink Waterdrops.”
Helpful Report
Posted 2 years ago
Kymberly
Verified Buyer
“It's okay. I think or still has bugs. It's a pain to calibrate, and sometimes it doesn't update the app for hours.”
Helpful Report
Posted 2 years ago
Cheryl
Verified Buyer
“My daughters and I just love Waterdrops! Such a subtle flavor that keeps us well hydrated through the summer. Such a great product!”
Helpful Report
Posted 2 years ago
Nancy
Verified Buyer
“Love the taste and a quick pick me up.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The flavors are wonderful and I enjoy the verity. It’s nice to switch it up”
Helpful Report
Posted 2 years ago
Judy
Verified Buyer
“Love SKY flavor, goes great in cold water. This is my favorite flavor of all.”
Helpful Report
Posted 2 years ago
Hannah
Verified Buyer
“Overall, the products are fantastic! The only issue I have is with the bottle brush and the bottle caps.”
Helpful Report
Posted 2 years ago
Beth
Verified Buyer
“I love everything about Waterdrop!! The product is delicious. I love their accessories, from the bottles (which are gorgeous) to product containers for storage!”
waterdrop US 5 star review on 6th July 2022
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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