waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.69

4.7 Rating 5,769 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 14th April 2025

David

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a complimentary set of three flavors to try. Zen and Focus were decent, Boost certainly did not encourage me to drink more water. I like the WD concept and the cubes dissolved quickly and completely. For me, the price is a little steep.”

Helpful Report

Posted 3 years ago

“the lime waterdrop flavors were weak when added to water and didn't dissolve that well.”

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Posted 3 years ago

“I love the concept, but the price is a bit much. Also found less water better flavor. I would drink them two or three times a day except for the price.”

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Posted 3 years ago

“Drinks are good, but don't mix completely unless very cold. The bottle opening are too small to properly clean the inside, even with the bottle brush. The bottom edges are unreachable. The drinks are delicious. Would be cool if we could use points towards those rather than just accessories.”

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Posted 3 years ago

“not my favorite flavor”

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Posted 3 years ago

“I wasn't paying attention to what I ordered, so this particular one just didn't suit me. Since I am a coffee drinker, I don't need Focus. I like a flavor I can drink all day into the even and Focus kept me awake at night. Really good for the days I have to get to the airport at 2:00 a.m. for an early morning flight! LOL”

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Posted 3 years ago

“I LOVE the glass bottles with the metal lids. The bamboo lids form a gross smell after being washed and dried, and it makes my drink taste like it so I don't use them. The microdrinks are pretty good but I usually add a few drops of liquid stevia because they're a little bitter.”

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Posted 3 years ago

“Not as good as I was hoping.”

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Posted 3 years ago

“Have not received order so couldn't say. This was my second order first came in 2-3 days. They sent email saying g shine t delayed and oh here's a 15.00 coupon for your troubles but you need to spend 40.00 to claim it! Really?”

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Posted 3 years ago

“The drops are delicious ! I had tried Love, Youth, Shiro, Zen, Boost and Focus liked them all . I am drinking 60 oz of water a day was drinking 32 oz green tea per day the key chain broke before I could use it the magnet fell out and I have paid for a second order on the 19th and still have not received ! I have tried to contact about my order no response so as of now not very happy ! And was going to place a third order now not so sure”

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Posted 3 years ago

“The bottles are all wonderful. Well made and beautiful. The drops are a mixed bag some are great some are terrible and some are just ok. You have to experiment to find the ones that work for you”

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Posted 3 years ago

“I am not able to comment because it has not been delivered. UPS had it and now my local post office may have it. I don’t know what the issue is. I’m very disappointed”

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Posted 3 years ago

“The product is satisfactory, but the shipping which they claim is three to four business days, for both orders I have placed has been about three weeks. This bothers me greatly. Please don't make claims that you can't honor.”

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Posted 3 years ago

“I only received 3 boxes.”

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Posted 3 years ago

“👍🏾 The Flair keychain is nice. Thank you. I wish the keychain have two or more. I usually put two water drops in my 16 oz water all the time. I would like the water drop cubes to increase the double size for 8oz and up. The taste is too weak tastes and flavor. I would like to taste more Strong and Bold with lightly sweetened. Sometimes I sprinkle a little of Crystal Light and sometimes pour a little liquid of fruit drink enhancer. Thank you”

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Posted 3 years ago

“The caps don’t fit mt 32 ounce metal bottle and I broke my original cap”

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Posted 3 years ago

“Expensive for what you get.”

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Posted 3 years ago

“Not my favorite flavor.”

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Posted 3 years ago

“A lot of mistakes made during order prep that I have to return, contact for return, and PROVE their is an issue in order to get a return to happen...Very lenghty and timely process for the price paid for these products. I can;t even get a new cap for a water bottle with out a picture of it leaking....Which this was sent....but the new cap STILL has not show up.....”

Helpful Report

Posted 3 years ago

“I so want to give this a better review. I love the flavors but cannot get past the Stevia taste. I wish I had seen that it was an ingredient before I made my purchase. Waterdrop, please let me know if you ever go truly sweetener-free.”

Helpful Report

Posted 3 years ago

waterdrop US is rated 4.7 based on 5,769 reviews